By far one of the best places that keeps their cigars fresh. Didn't know what to get ended up…read morebuying my father DON PEPIN . Excellent cigar.

We went in on a friday evenjng and it was happening in there…read more The cigar lounge in the back was nice and cozy. Every seat was taken. Whatt a wonderful way to unwind on a friday night. The owner was very friendly and accommdating to our group. I will be back!

This place is so dope, they have EVERYTHING you could ever want. Super wide selection, rows and…read morerows and more rows of inventory. I purchase "Zyn" pouches from Europe, I prefer the European ones as opposed to the Murican ones. Tons of cool snacks from overseas, exotic energy drinks & sodas. Slate gear, bad ass Nike shoes, old school graffiti gear. They have it ALL, all the things. Huge fan of this store & the guys who work there are great dudes. Will definitely continue buying my vices there!!

Review way over due. More than several years to be exact. Been going to this place since before…read morethey expanded their spot. So much to look at since their expansion at this location. From glassware to Knick knacks. Snacks, gifts, shoes, clothing, accessories, smoking needs, and more. My favorite is their section of blades. Their customer service has been awesome since day one. Always personable and friendly. Since I first started going here, Nick and Jeff have and still are always welcoming and willing to help everyone that walks in. Since their expansion, Zameer is also a good addition. He has been just as helpful. The three are who I mostly would come across when I'm there. They're always great with suggestions without the bs. Definitely better service than other similar places I had gone to in the past.

This is the best cigar shop around the Bay Area hands down! The owner is the nicest guy that is…read morevery knowledgeable and always super helpful. The selection is constantly increasing and they always have the best of the best on hand and at great prices. There is nowhere else I spend my money for cigars except The Cigar Parlor! 100% highly recommended!

Good people Helpful and knowledgeable…read more Any suggested cigars I took home smokes great Good price

Super dope place . They had so many options and the worker was super sweet and super helpful …read more Would recommend 10/10 forsure coming back and I ain't even from Pleasanton .

Needed to pick up some essentials for my trip so I searched for the nearest smoke shop. I made the…read moredrive over during my lunch hour and it was easy to find in the shopping center. Parking can be tough during lunch time but I was able to grab a spot up front. The gentlemen working at the counter was super nice and friendly. Shop is fully stocked and they had everything I needed. I would definitely return if I'm in the area.

Great little smoke shop with a nice selection on products. I come for the prices and customer…read moreservice. Highly recommend

Best place for anything glass related. I have bought bongs, bowls, batteries, lighters, torches,…read morebangers, and other accessories here over the years. They even remembered me after I hadn't visited in a couple years. Very nice people. Definitely friendly!

I've been coming here for years to buy Kratom - as a regular consumer, I can confirm that this is…read morethe only smoke shop in SF that consistently has a good quality product AND a wide variety of items to choose from. (If you're looking for a specific Kratom recommendation, the 1836 Rise & Grind powder is great) The owner and staff are always super nice too. 10/10 highly recommend!

I met with Sam the other day because I had to buy a battery. Since I had such good service buying a…read morebattery from another representative from the store, I came back. I noticed that this place will provide excellent service and make sure that you're happy. When I met with Sam, the battery costed $30. I realized he had only charged my credit card for $3. I thought I would leave a nice review as I feel like they offer customer service excellence. Thank you!

Love this spot, top tier quality items! Unlike other spots I've been to, everything is legit not…read morefake

Sitting outside the shop during posted hours and no one is here. I suppose they open when they feel…read morelike it?

Lots of parking available in a massive plaza. Very spacious store with wide aisles to browse…read more Decently sized and variety in the whiskey selection. Will return the future if in the area!

I had a pretty disappointing experience at this location. The store was really unorganized--there…read morewere boxes scattered all over the place, making it feel cluttered and hard to navigate. It didn't seem like anything was stocked properly, and it definitely took away from what should have been an easy shopping trip. What made things worse was the customer service. I interacted with the store manager, Alex, and he was incredibly rude and unhelpful. When I asked for assistance, it felt like I was bothering him, and his attitude made me feel uncomfortable enough that I just wanted to leave as quickly as possible. Overall, between the disorganization and the poor service, I wouldn't recommend this location unless things seriously improve.

I decided to quit smoking. I wanted to use a vape to help quit cigarettes. My good friend…read morerecommended that I check out Elevated, and I am glad she did. Polo and Natalia took great care of me! I told them that I had recently tried a brand of vape that made me cough. I thought about getting a vape that tasted like my brand of cigarettes, but Polo suggested that I go with a completely different flavor. He said that in his experience, going with a tobacco flavors vape could potentially lead to my going back and forth between the vape and cigarettes. They recommended two other disposable vape brands, ElfBar and Air 6000. Natalia helped me with the flavor choices and picked a great flavor for me based on my likes! Since then, I have been back several times, and they have both been awesome. I quit over a month ago and really appreciate their help with the process. The store is clean and well organized. They have a wide variety of products, including a pretty amazing snack section.

LOVE the new original staff shirts. I support a business that stands up for the things they believe…read morein. Already was my favorite shop, only made me fonder. Respect.

These guys are literally the most over priced smoke shop of all of Livermore and extremely rude…read more I'd avoid this smoke shop like if it was Covid. Smokezilla is a way better smoke shop better products for cheaper! The owner is just a rude sarcastic owner who charges 50 bucks for flavor vapes?!? Insane?!?!

I like this place. I always get my weekly lotto tickets here…read more The service is always pleasant and helpful. But... The thing I like the best is I like to buy different butane lighters for my cigars. This place has the lowest prices for Zico and Scorch brand pocket and torch butane lighters. Check it out, you won't be disappointed. Thank you.