Great salon I got a gift and went to do a pedi mani…read more So relaxing Very clean, great staff Less then 4 days nails are chipping and peeling

I HATE leaving bad reviews but I'M ABSOLUTELY PISSED, STEAMED & IRATE!!!! STUPID B!TCH can't cut…read morehair!!! SO UPSET & CRYING...Can't even look at myself in the mirror!!! Like a lot of people on here, the stylist Marcella did NOT follow my clear directions!!: NEEDED a Faded/Blended cut from a 2 at the base to a 4 on top. BLENDED!!! NOT HARD!! SIMPLE HAIRCUT!!! I mentioned that MULTIPLE times to Marcella because I am a new client and NEEDED her to understand EXACTLY EXACTLY what I need. I EVER SHOWED HER A FUKIN PICTURE FROM MULTIPLE ANGLES OF EXACTLY WHAT I NEEDED. My hair is MY IDENTITY!!! Gave me a FUKCING butch MMA grunt military cut. NOOOOO!!! I've had other stylists go a little longer just in case and then we can ALWAYS take more off. I don't want to feel like a fukcing jock ass male. Unfortunately, she was in a rush like who gives fukc about this degenerate I have a more important client next getting a more expensive style so f the cheap ass for under $50. She cut a single length on the sides that was too short and did not blend with the top. NOOOOO!!!! It was my mom's birthday too so she fukced that up as well!!! Perhaps the problem is that this studio books appointments in too short of blocks which doesn't leave time for quality and attention. DON'T FUGK WITH MY HAIR IF YOU'RE GOING TO RUSH!!! I am paying OUTSTANDING money for a QUALITY haircut. Do I have to physically fight your next client just to ensure I get the necessary time and day for a good haircut?!?!? It absolutely should not come to that. I'M SO PISSED!! In addition to demanding my money back and filing a dispute on my charges, I am at the precipice of filing a freakin lawsuit for emotional distress. I am dealing with a very recent onset hearing issue and have a VERY IMPORTANT engagement coming up where I want and demand to look FANTASTIC. Now, I feel like complete shit! No way should this be acceptable, ESPECIALLY at a boutique EXPENSIVE hair salon where QUALITY IS DEMANDED!!! The studio policy clearly had her rushed to attend to the next client who was probably more important because she had a more expensive hair job with cut, color, and otherwise. I just had a simple short haircut that should have been easily handled if she had followed my directions but she either didn't care or was otherwise too inattentive to give me the cut that I needed. I had to go back to have somebody else blend it in and was forced to have it cut shorter to blend in the top. Just FOLLOW DIRECTIONS! If the stylist has a concern or unsure, please communicate!!!! This is especially true for new clients like myself. SOOOO PISSED because I thought that if I paid a lot for a supposedly prestigious hair salon, I would get top notch service that I paid for but sadly no. In addition to losing myself as a repeat customer, you lost the business of my family and friends. We are all dealing with a LOT of Stress in our lives. We should be able to go to a hair salon and RELAX!!! Nobody should have to be on pins and needles praying and hoping that they get the exact cut that they describe and showed when paying near top dollar. I pray that the studio takes immediate action to ensure that this never happens to another client.

I have followed the owner of Urbane Aesthetics around from the many spas that she has worked at for…read morequite some time. Why? Because her work is just that darned good. Now at this location, she has finally started her own business, and is happily serving clientele that has been following her around for years on end. Melody is a licensed Esthetician that really puts the customers first in all of the work she does. She has a variety of services that she offers... and if you need anything from a waxing, facial, pore cleansing, and other services... she is the lady for the job. Her prices are very competitive, and she always seems to be running a special to help the prices of things come down. I have trusted my skin to her many of times, and I'm very happy I have.

The first time I came here it was because I had a groupon for a Brazilian wax. The place is clean,…read morethere's somewhere to sit, things to drink, drinks to buy, magazines to read, a tv to watch and a clean bathroom. As a side note, the bathroom was quite pleasant, the owners pride in her work clearly shows through. When she called me back to the room where the waxing is done, there was a nice sized chair to put my things on. On the bed thing there was a box of wipes and a paper towel so thick it feels like fabric suggesting you use it! lol I really appreciate that you get a minute to yourself to undress. Not all salons do this, they figure since your going to bare all eventually whats the difference. There is a BIG difference! First of all its just respectful, it gives you a moment to gather yourself and get comfortable (as comfortable as you can in this situation!). For the actual wax, they know what their doing. She uses hot wax so less hair grows back each time and longer strips so less passes are needed. The first wax is always the most painful, if you keep up on your appointments you need them less and less and it really stops hurting! I promise! For the first timers, THERE IS GOOD NEWS!!! They sell a numbing cream! You can get it here, but you need to use it 45 minutes before your appointment.

Bad business. They scammed my grandma credit card. Do not go here because they are unprofessional.read more

I've been going for facials with Gigi for 3 months now and I've never had my face feel so soft and…read morefresh She's the nicest and I honestly look forward to my monthly appointment because it's the best time! 10/10 recommend coming here you won't regret it

Wendy is absolutely amazing!! Best wax ever!!She was so knowledgeable and has amazing attention to…read moredetail. I would recommend!

I went there the other day and when I tell you I had the kindest woman waiting on me and helping me…read more. I believe she is the manager and if she isn't she should be I forgot to ask her name but she had eyes like the color of the ocean and beautiful hair just a beautiful young lady that was also very kind and professional and when she was cashing me out her smile was absolutely stunning that Ulta is lucky to have her !! I will go back because of her amazing customer service and her professionalism thank you for your service !

The whole vibe of the store is prison. I mean, the manager - who has to approve every return,…read moreunlike normal stores - has to have been a former prison guard who thinks every person around her is a criminal. She talks to everyone, customers and staff alike , as if they're filth beneath her feet. I had to do a return once a few months ago, and they acted like they were about to get out the handcuffs, how dare you return something!!!!! There is never a pleasant encounter with anyone working at this store. Blase or uncaring is the best you'll get - and feel lucky that any one employee wasn't on the attack. They attack you the minute you come into the door. then they don't actually help you find what you said you need help fidning. The staff on the floor are supposed to be helpful, but instead of helping, they wave vaguely at entire areas where the item you looked for help finding might be. The store setup makes it hard to find things, even when waved blithely towards an area while being looked at with suspicion. THAT had been my experience the two times in 2 years I'd been in there. But I was so stupid that I went back. I really didn't like the idea of having to go into this place, but it was the only store that had what I was looking for. There were broken makeup containers in 2 areas of the places I was searching for the product. When I found the brand, the whole area was a mess: there was thick product smeared on the floor, throughout the entire display dividers, and the products. I got some of it on my hand when I didn't notice the "clean" bottle I picked up had glops of goo on the back. I couldn't open my purse to get a tissue out with just one hand, which would spread the stuff onto my purse. I asked for help from my assigned lurking "Every breath you take, every move you make, I'll be watching you" staff member, who then made comments hinting she was accusing me of trying to steal the makeup -- by breaking it, did she mean? She said something about "that happens when you make a mess" and I figured, they already knew about this mess long before I got there, it may have been here for days, even, and they had played this act on many people just to see if they could cause a big scene. Instead of helping or expressing concern that there was makeup on the floor, other products, etc, she got another employee and followed me (I was heading toward a restroom to wash my hands.) I went just 2 aisles before deciding just to leave. I knew I could open my car door with one hand and grab some wipes in the door side pocket. But Ulta: can't fix that. It's the same old "customers are always wrong" Ulta as usual. Before leaving I told them that, by the way, I noticed broken bottles of makeup in one of the aisles over there. One says, "oh, you were THERE too? Uh huh" while nodding and looking like the rogue cop in a movie, about to break out the billy clubs. Yep, I had gone in that aisle, too, and standing about accusing customers of breaking makeup (how did someone even break those thick glass makeup bottles?) instead of cleaning up or helping customers? I'm at a loss for words because this IS the norm at Ulta, where the standard is customer abuse. In the parking lot, I noticed the Flock cams - only at Ulta and no other store (I looked to see if they were elsewhere) - and thought, oh yeah, of course they are selling our info, our photos tied to our license plates, to make more money. The cams follow you to the door. Who can get THAT info? What a place. I wouldn't be back if they had the they had the best sale on the planet.

We had such an amazing experience here. My fiancée and I booked a 90minute couples deep tissue…read moremassage and both of our therapists did an incredible job. Michelle, she is actually massage instructor worked on my man who is a former football player and needs much more intense bodywork than the average person. She really took the time to work through all of his problem areasrecommended a medicated cream to help with pain and even included cupping therapy. We really appreciated how much effort and care she put into his massage.Andy worked on me and I can honestly say I have never had a massage like this before. I'm a former figure skater so my back has taken a lot of damage over the years and he somehow managed to work through everything so deeply and thoroughly without making the experience painful or leaving me feeling bruised and beaten up afterward. It was deep tissue but it never felt like I had to suffer through it.What impressed me the most was how carefully he worked around my lower back and tailbone area. I have an old back injury and that area is normally so sensitive that I didn't even realize it could be worked on safely. He handled it perfectly. I left feeling lighter, looser, and honestly like I could breathe again!We both walked out feeling completely different from when we came in. You can tell these therapists work incredibly hard and truly care about what they do.One little tip: if possible bring cash. There is a 4% fee for credit card payments so cash will save you a little money. We would absolutely recommend this place and would happily come back again

Over the last few years I've been to a few different massage places, but this is the one I keep…read morecoming back to. I've had a couples massage here, Swedish, deep tissue. They've all been incredible, and every masseuse knows what they're doing. I recommend this to anybody that wants to have a relaxing massage, or needs something to work out built-up tension and knots. I'll absolutely be coming back (again lol).

I wish I could leave 100 's!! This salon is by far the cleanest and most professional place I've…read moreever been to!! May is amazing! She has done my facials and laser treatment (COMPLETELY painless by the way)!! The hydro facials will leave you feeling heavenly! And I had gone to someone for laser in the past that was very painful and did not see any results after 9 sessions. I literally don't have any hair anywhere after my treatment with May. Noor does my lashes and makeup and she is unreal! Beauty goddess and lash queen!! She is so thorough, Takes her time, and is a perfectionist. My lashes last so long! It's always a pleasure coming here because they are both sooo sweet and professional

Noor is extremely professional, she is an excellent communicator AND her work is excellent. 10/10.read more

LeAnn is absolutely amazing. She is an artist, I would trust her to do absolutely anything b she is…read morehonest, caring and now someone I can call a friend . I've been at vixen for almost 10 years, they are like family now . I wouldn't trust anyone else besides LeAnn for services! If you want the very best go to Vixen , I can promise you , You will not be disappointed ! I also want to mention the office is clean and beautiful ! the staff is so wonderful and sweet !

********* If I could give Leanne and her team 10 stars I…read morewould. I have been a patient since 2014 and they deserve many accolades! I cannot recommend them highly enough.

Further to the last post where I detailed how Holly (a registered nurse and the owner) left me with…read moresecond degree burns from the laser treatment, I have now had to be on antibiotics for some of the burn wounds becoming infected, was on prescription pain killers, had to get a tetanus shot, have been both to urgent care and the family doctor multiple times to deal with the second degree burns. And, according to the family doctor will almost certainly have permanent scars from the laser burns Holly inflicted. My lawyers have reached out to Holly to obtain her insurance info, which she is refusing to provide. Further, Holly had promised to refund the $200 gift card I had with her. She has not. And has kept an additional $50 she charged to my credit card that she was never entitled to. (Which I have filed a fraud report with my credit card company over.) Do not get treated at Reawaken Spa. Not only did Holly leave me with documented (by her, me, and multiple sets of doctors) second degree burns, but she is not professional enough to take responsibility for them by letting her insurance company and my lawyers properly settle the matter. Based on this action of her, I fear the only remedy is going to court (vice settling it between the lawyers and her insurance, since she refused that option) and filing a report with her RN licensing board because I genuinely fear what she will do to her patients, especially as a nurse.

I went in for a touch up laser hair removal. Holly used a black tattoo pen to mark the area that…read moreneeded attention. However, when the laser came in contact with the marker, it left, what urgent care confirmed, 2nd degree burns all up and down my legs directly over the marker's marks. Urgent Care also had to put me on prescription pain killer as it was painful to sit, sleep, put on or take off pants, shower, etc. I now have medical appointments to deal with the burns well into next week. On top of all this, I drove back to the med spa an hour after the appointment to show Holly the burns (which she photographed for her own records) and she took no accountability in an email she sent hours later despite initially sending in a prescription for antibiotic ointment to my pharmacy.

Highly Recommend Nahla!…read more If you are looking for a top-tier stylist who handles hair color, treatments, styling, and eyebrows flawlessly, Nahla is the one. Her work is always stunning, and she consistently puts her clients first. My schedule is incredibly demanding, and Nahla always works around it to make things happen. I especially love that she follows up to confirm appointments ahead of time - it is a lifesaver for a busy professional who needs consistency and reliability. She is a true professional and an amazing talent!

I'm so happy to have found Nahla! She takes the best care of my hair. My hair has grown so much…read moresince seeing her, remains healthy and of course looks good everytime! Visits with her are calm and she's a very caring person! So grateful for Nahla!