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    Massage Envy - West Covina-Eastland Center

    3.8 (149 reviews)
    Closed 8:00 am - 10:00 pm

    By appointment only

    Updated 3 weeks ago

    Services - Massage Envy - West Covina-Eastland Center

    Acne treatment

    Anti-aging

    Massage

    12 More Services

    Aromatherapy massage

    Deep tissue massage

    Hot stone massage

    Lymphatic drainage massage

    Myofascial massage

    Prenatal massage

    Sports massage

    Swedish massage

    Trigger point massage

    Skin brightening

    Therapeutic massage

    Wrinkle treatment

    Massage Envy - West Covina-Eastland Center Photos

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    Aftin J.

    I made a prenatal massage appointment a couple weeks ago, arrived and checked in but the therapist had called into work that day. The manager apologized and comped my rescheduled massage. The customer service was great and they were very apologetic. People get sick, emergencies happen. My rescheduled massage with Ellie was great. Because of her attention to my needs, I decided to go for a membership. The interior is clean and you come out feel relaxed.

    Name of the therapist and location.

    First of all, let's not start a session with, "Shit, I'll be back." Secondly, you are about to put your hands on me; therefore, don't shove me in a corner as if I'm a sick child. It was as if she was trying to avoid asking me questions prior to the session. It felt degrading, as if I was in a doctor's office trying to get better. We haven't even begun our session yet. During the interrogation of where I needed attention, she wasn't even listening to me and was getting angsty. Now, let's begin the session. I understand the allotted time for me to change in and out of my clothes, but I was lying there for over 5 minutes! I know this was probably not the first thing Nanci wanted to do in the morning: her job! I, too, do not enjoy working in the early morning, but guess what? It's an obligation to service! I've experienced subpar massages, but this one doesn't just take the cake; it throws it back at you. This was the most rushed and uncomfortable deep-tissue experience I have ever had during my time with Massage Envy. I empathize with you, Nanci. I work in hospitality and deal with other humans, but I do it with a smile, which you should try occasionally. You just might earn your tip, which I regretfully did nonetheless. Everyone is allowed a bad day, but keep that turd to yourself. The person I feel the worst for is the lovely lady at the front desk who had to listen to this complaint and report it to her manager to call me back. Overall, the best experience was when I walked in. That's where it ends. To anyone who actually wants to feel better after a deep tissue, avoid Nanci at all costs and get a different masseuse or go to a different location. There are plenty around that are just as convenient. This is not the service we, as customers, pay almost $100 monthly to receive. I assure you, readers, your money can be better spent elsewhere.

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    4 months ago

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    4 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    8 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    So many great massaging professionals here!! I've found my go-to is Enrique - He's cool and knows what he's doing! 11/10 for sure :)

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    7 years ago

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    12 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Massage Envy - West Covina-Eastland Center

    The general manager said to credit me back $25 and cancel my membership. But my card is still being charged! Who do I speak to?

    Sue, the Business Manager will reach out to you. Please send her an email at clinic 0963@massageemvy.com. Thank you

    Does Georgette still work there?

    Yes she does

    Can both girls and boys there in one room in sauna?

    Dave, Massage Envy's do not have saunas. Massage Envy's services include massages (many varieties), stretch, skin care which includes facials, microderm infusions, and chemical peels.

    Are there any male massage therapists?

    Thank you for your interest. Yes, we have several male licensed massage therapists

    View All 5 Questions

    Review Highlights - Massage Envy - West Covina-Eastland Center

    Did an awesome job, had a pain on my shoulder and Georgette was able to help me and advice me to stretch more.

    Mentioned in 17 reviews

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    Massage Envy - West Covina-Eastland Center - skincare - Updated May 2026

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