I have been a Smith & Wesson customer for eight years after trading up from a Kel-Tec PF9 that I…read morejust didn't like shooting. I own a number of S&W firearms that are used for every day carry and home defense and general sport. Going back to the Model 686 L-Frame revolver that a friend lent me when I got back to the United States from my time overseas. That thing is a dang cannon but it operated supremely and even in competition shooting. I won best in class at an event in Spartanburg with it and it was returned from the loan after it was professionally cleaned by the Hyatt Gun Shop https://www.yelp.com/biz/hyatt-gun-shop-charlotte-2. Hyatt is my regular. I've never had a serious problem with any of my guns. Perhaps the only complaint is that the Bodyguard model (a .380 caliber with an integrated laser) doesn't always fire the primer. Some ammunition seems to be a little "harder" than others. I'm sure that's not a problem with the striker, it's just the randomness of some ammunition. In a box of 50 Winchester "white box", maybe 4 or 5 won't fire. A problem that I don't have with other brands. Firearms are like cars. They come in different styles and models. Some people like Glocks and some like Sig Sauers. For my hand shape and size, the Smith & Wesson design fits perfectly. I'm a customer for life. As for Second Amendment rights, I'm pleased to see that American Outdoor Brands Corporation, the parent company of Smith & Wesson, is closing down their New England warehouse operation. They are moving to a more gun-friendly state and while I'm disappointed that it's not my own North Carolina, I'm glad that they have decided to at least get out of "The Cradle of Liberty" of Massachusetts. Welcome! [Review 13370 overall, 688 of 2020.]

I returned a couple of firearms to S&W for warranty/recall work (Response 9MM and a 686-no-dash)…read more I sent all the requested information, 4 copies + emailed them the details. They returned one firearm before the other, and shipped it to the wrong address. FedEx aren't any help or support in getting the package re-routed or held for my pickup, and S&W aren't able to reached for support. I've emailed directly, sent contact through their website, and have been calling almost non-stop for the past hour (I just get re-looped through their automated answering bot; can't get to a human being) Hopefully my firearm(s) will show up somewhere I can recover them, or else I'll have to resort to reporting them as lost/stolen property to LE & S&W are then wholly responsible for whatever happens to or with them. Doubt I'll see any sort of compensation by S&W for 2 days of lost labor, and all the frustration and headache they've now caused me. Not to mention, the value of the firearm(s). I'll never buy another S&W product.

Highly disappointed right now and it doesn't make me feel good to write this review. Today I got…read moreoff work and rushed to drop my son off at his mother's house in order to make it to the range before they closed. It was 5:29pm and the doors were locked. So I called an was told I can't come in because that close at 5:25. The person on the phone was very rude. I was 31 minutes early from when there advertised closing time. I have brought many friends and spend a lot of money at this place. I will be canceling my membership and so will my friends. So unfortunate.

Great facility. Professional, knowledgeable, helpful, and courteous staff in every department. I…read morehave been there 4 times now, and every experience is exceptional.

Great retail store and retrofitted gun ranges with the latest technology. You can shoot your…read morehandguns, long guns and shotguns. Bow and arrow lanes as well. I don't think any organization has come close to replicating it. Head and shoulders above Smith and Wesson's before it closed. Central location over the memorial bridge in Westside. Right behind the White Hut. Tons of secure parking. Keith B

Mike was very helpful finding my first Hand gun for me. The Smith and Wesson .380 EZ was just what…read moreI needed. I'm a senior citizen and needed home protection and peace of mind. Thank you

MPS solutions taught me effective self defense measures for the real world in a friendly and…read moreeducational environment. I feel much more prepared for going back to college in recognizing and handling situations that I would have formerly found myself lost in. I'll be looking into continue my training at some point in the future!

From the owner: Firearms and Medical Training Courses…read more Turn to MPS Solutions of Springfield, Massachusetts, for award-winning safety training. Named Educator of the Year (2008) by the Hampden County Emergency Medical Services Committee, we offer training and courses on firearms safety, firearm instructional shooting, life saving medical courses, and medical treatment and evacuation of the injured from tactical/austere environments. We teach Medical Professionals, Law enforcement, Military, Military Contractors, Security professionals, and civilians.

Casual food, very inexpensive drinks at the bar. The littlenecks with spinach and garlic were among…read morethe best clams I've ever eaten, and I've eaten quite a few. The shots at the firing range outside are a bit disconcerting at first, but all in all a great place to cool down and get some food.

The World Famous Radar that you've all heard about is the chef. Awesome fresh fish Scallops shrimp…read moreand steaks! Inexpensive casual dining at a local bar ! Can't beat it !

Simply the best gun range in Connecticut. Got certified here as a Pistol Instructor, every member…read morei've run across have had great attitudes. The usefulness of the action pits to practice from the draw is worth the rather high annual price alone. If it's too cold or just really bad outside, go right into the building next to the pits and use the indoor range. If you need ammo, you can get it there. Want to get an amazing transfer fee discount? This is the place to do it. I'll be getting everything sent through them from now on. Visit at least once a month and your dues will more than be worth it just by the value of training alone. I can't speak at all on the trap and skeet stuff but i've never seen a place so well kept and watching the folks who do it, i think if you're into it, you'll find yourself in great company.

I can say a lot, but who wants to read all of it? Simply…read moresaid- This place is the BEST!!!!!

It's a nice range but it's very very pricey. The workers are great and helpful with anything you…read moreneed to make your visit pleasant.

Very informative employees. A tad expensive for my budget though. I use more ammo than I should -…read morebut it would be great if they could remind you that your hour - or however long you booked a lane - is up.

I took a Massachusetts LTC course with David Williams and it was excellent. This was not a rushed…read moreor check-the-box class. David provided a clear, thorough explanation of Massachusetts firearm laws, licensing, storage, and transportation, with helpful comparisons to neighboring states. What stood out most was the focus on judgment, responsibility, and the real consequences of poor decisions, not just what is legal. The discussions on self-defense law, duty to retreat, Castle Doctrine, and collateral liability were especially valuable. David also addressed mental health and suicide prevention with honesty and care, which set this course apart. If you want a professional, serious, and well-run MA LTC course that emphasizes safety and accountability, I highly recommend David Williams.

Took the class hosted by David. Not only was the class very imformative, he made it very…read moreinteresting, hands on and with some laughter. The class included some shooting time at the range as well. He was very helpful. I was a first time shooter and I felt very comfortable handling the gun after instructions from David. Would 100% recommend this class.

Great instructors, very informative, had lots of patience with first timers. Felt very comfortable…read moreand safe, left feeling confident.

From the owner: Certified NRA instructors providing you with the basics of pistol shooting course in a safe and…read moreknowledgeable environment.

Danielle was my instructor, and she was the best instructor I could ask for. She made sure you were…read morerelaxed and ready for the road test while giving good constructive criticism when needed. She's also just a really nice person, and it feels more like you're driving with a good friend. Unforgettable experience!

I do NOT recommend this driving school. My son has been in the program since February, and we are…read morenow in April and still stuck because I cannot complete the required 2-hour parent class. They only offer the class once a month, and when they send the Zoom link, they don't even let you into the session. This is completely unprofessional and has delayed my son's ability to move forward. If you value your time and want a smooth process, go somewhere else.