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    Masonic Realty

    4.2 (5 reviews)

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    General Appliance Repair Service - A picture of the scammer

    General Appliance Repair Service

    (18 reviews)

    Chelsea, Midtown West, Hell's Kitchen

    Randy (Randolph) Kyte seems very personable, but he is a scammer. He asked for a check down…read morepayment of $140 to get the part. The next day he returned the check, saying that his boss had an issue with checks, and he would need a cash payment after the work was done. (But I found out only later that he deposited the check through his phone app. So, I was charged for that.) He did the work and made the repair (which I see from others was better than others experience with this company), but he mischarged me when processing my credit card payment. The charge was for $340, but he entered it twice as $400. He said both charges would be cancelled "in the office." (But that never happened. The charges both went through, which I found out only much later). He then took the $340 in cash as the payment for the work. So, he scammed me out of a total of $940, which I had to make endless calls to try to resolve, but he still got away with the cash (probably over twice what this repair should have cost) and had deposited check which he deceptively returned to me as if not deposited. After multiple calls the credit card company did refund me the $800, but he will take you for all he can. Beware!!!

    These people are scammers!!! Paid $250 to fix maytag washing…read moremachine spin problem. Tony came to fix it and left the machine worst off with a loud screech noise. I called him upon this happening he said he'd be back in 10 minutes and never showed up or called back. They won't answer your call either. This is the scammers phone 347-707-5423. They ask for Zelle payment. Don't take credit card!!! Payments are made out to Randolph Kyte 917-384-0206. If there's any Lawyers out there catch these scammers and crooks!!! Steer clear from this 800 # as well. 866-576-1997. Good luck to all getting your refunds back. I reported them to Zelle. I have to give a star review to complete. They deserve none!!!

    Masonic Realty - realestate - Updated May 2026

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