Excellent customer service. On time for appointments. The techs are very thorough and precise.read more

I am really happy with my nails, they lasted over two weeks and my hands are in water all day long…read moreevery day. The shop is clean, modern, and comfortable. Danny does a great job and I highly recommend!

I had a pedicure and nails done today. I am normally very uncomfortable with people working on my…read morefeet, so this was the first time I had my feet worked on. Lily was great and did a wonderful job. I will request her in the future!

Pleased with this place, and always happy with my nail tech's work! Pedicure bowls are covered with…read moreplastic "bags" for each use. Tools are in sealed packages after being cleaned for each customer. I don't see this with the drill bits, but I'm not that picky and have never had an issue. They have alcohol available to purchase and on certain weekdays, you can get a free sugar scrub with your pedi.

Great small business to support!…read more The inside is fresh and clean in appearance. Everyone working was friendly and they were easily able to accommodate us on a Saturday. My nails look great, and I would return as my go to location.

Great service quality and vibe. I can't stand to have the foot sanding done so I get a pedicure…read morewithout that part.

I love this nail salon! They always do amazing work. The salon has great vibes and it's always…read morespotless. The customer service is amazing. They have drinks available, they always ask if you need anything. Everyone is very sweet! They love to joke and have a good time. I've been with the same nail tech for six years, but everyone in the salon is very talented. I generally always schedule an appointment, but I have brought people with me as a walk-in and they were able to get served as well. The salon can get very packed Thursday through Saturday so if you want to go on a weekend day, I would recommend making an appointment.

French manicure- in and out in under 45 minutes without an appointment. Pricing matches majority of…read morethe area. What I would call a success on a busy Wednesday afternoon. Spa is clean and staff is friendly enough. It's only been a few days so can't speak to how long they'll last but happy with the products of my manicure. Will be back.

Great! My nail tech, Can, is terrific!!! Always ready to please and remembers what I like and…read moredon't like!

It's been awhile since I've been to aura and for good reason, the last time I got a pedicure here -…read morethey were not even busy but were rushing. The polish on my toes was not even and a lot of missed areas. Polish did not last long. It was over $100 with tax and tip but only lasted a week. Horrible experience.

I DO NOT recommend this place. They did such a terrible job on my nails, that I'm going to have to…read morefind somewhere elso to get them fixed. I asked for a simple stilleto with a V French tip. I walked out with solid glitter nails, and the paint isn't even. The shape is very poorly shaped almond, even though I asked for stiletto. It cost me $107 and nearly 3 hours of my day. They must be paying for good reviews because they're awful.

I walked in for my first time and felt at home. The technician, I believe her name is Mary, was…read morephenomenal. She gave me a pedicure that was the best I ever had. When she got to my hands and did the same great job. This is my new nail home. Thank you ladies for a job well done!!!

Sam at NT Nails gave me an excellent manicure and Dips! I highly recommend his services. The salon…read moreis bright and clean and comfortable.

I'm a regular here with my friend, was great a year ago. No staff, crappy nail jobs, and THEY DONT…read moreLAST NOW, the dip isn't laid flat. Find a better place to spend your money

This is my second time at the salon, and so far I had very good experience…read more Today, I showed a picture of "gradient French" manicure, and received exactly what I wanted (even though my manicurist did it for the first time)

Hands down the best gel manicure and (normal polish) pedicure I have EVER received! Bruce is…read moreamazing and I highly recommend any nail services with him. I have an extremely active lifestyle and physically demanding job. So gel manicures last about a week before I start getting a peel of a lift or chips. It has been two weeks since I visited Zoom's and there is not a single edge of the gel lifting or chipped. Extremely clean salon and tons of colors to choose from. Highly recommended :)

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.