Sarah did an awesome job giving us all the information we needed about the property and showing us…read morearound. She answered every question we had and was extremely knowledgeable. We had a great time touring the model and immediately filled out our application afterwards.

I will be moving there the end of July. The application process was a little bit confusing for me…read morebut Ally could not have been nicer. There were a few documents that needed help with and she did not hesitate to offer her help. She worked with me late in the afternoon on a Saturday and I got approved. I can't wait to move in!

This townhome/apartment complex is one that I've been familiar with for years! When I was younger,…read moremy friend and her family lived in one of the townhomes and I had great memories of hanging out at Indian Creek with all the amenities they offered. The property is mostly townhomes, but there are smaller apartment buildings also. It's not one of those new, chic places that a bunch of newly graduated college students go to live - this place has class, and seems to be more of an older crowd which I like! I just want to say how much I appreciate Vernell (one of the the security guards). He has been so welcoming, helpful, and always makes me feel safe when working. I can say confidently that he really cares about the tenants and will do anything for them - even helping carry in groceries! He has been working here for 19 years, and is very good at what he does! The amenities here are great also! There is an amazing pool, kiddie pool, and hot tub for the residents, along with a cabana bar that serves food and drinks for purchase. It makes you feel like you're on vacation! There are also a community garden, dog park, tennis courts, a grill area and a play set for kids. Inside the clubhouse, is a very classy styled bar also which opens when it gets colder outside, they also have a few rooms with lounge chairs, tables, a fireplace, multiple TVs, and a pool/ping pong table. They also have an event planner that plans things like Halloween parties, meet and greets, etc. I really enjoy India Creek, which is why I chose to live here! The staff is very helpful and nice and it's very convenient being right behind the Kenwood mall!

Have lived here for about 1 year and this place has truly blown my expectations. Previously lived…read morein a $650 a month HOA condo down town Cleveland, Indian creeks facilities, staff and atmosphere blow my Cleveland condo out of the water. The pool and pub (indoor and outdoor) are always buzzing and create an atmosphere as if your on vacation. Don't forget the live music and local Cincinnati scheduled food trucks! I don't see myself moving out of here any time soon!

I am a current resident and feel unsafe. I've had two packages stolen from the mail room which is…read moreunlocked from the outside (it has key lock but it's generally open) and from inside the garage for anyone to walk in. I voiced my concerns to the management team both times my packages were stolen and they did not take it seriously, in fact they made it like it was my fault or immediately told me it was likely the delivery driver who stole it. When I initially alerted them with the first theft, the manager stated she would get back with me once she reviewed the footage, she did not. I followed up and she quickly made it seem like it wasn't something she was concerned with. The second package theft they stated they looked through 48 hours worth of surveillance, which is unlikely to do in the 45 minutes from when my complaint was received by their office to when they emailed stating they had reviewed all the footage. They suggested that I should have my packages sent to the UPS store across the street. When asked if they could at minimum put up signage stating there was video surveillance to potential deter theft, he told me "they just take them down" Overall, this is an environment where residents concerns are not taken seriously and instead made to feel inferior for even asking for assistance. Theft is occurring here and I'm sure I'm not the only one. I've read other google review with the same complaint from a year ago.

Do you like the smell of garbage in your hallway for a month? Do you like not being able to throw…read moreout cardboard boxes in which your deliveries are packaged in? Do you like being told that your apartment should be left in the exact same condition in which it was first rented in when you are moving out, despite no good cleaners being in the area? Do you like staff telling your girlfriend that she cannot be in the pool in which your apartment is overlooking? Do you enjoy having to pay over $1000 in order to leave your apartment? Well, then look no further. This is a trash apartment complex. They façade as being luxury, when in reality, the amount of service that you experience is beyond unsatisfactory. To make it clear, they expect you to leave your apartment, after moving out, with no furniture marks on the carpet. Any typical wear and tear that may be experienced after living in this apartment complex for any amount of time, is decidedly up to you to pay for. Repainting the walls after hanging standard paintings and other furnishings will be prosecuted by the management. They will call collections on you in order to repay what is typically considered to be normal wear and tear by any other apartment rental complex. Avoid this apartment complex at all costs.

Lived here 2 and a half years. In the beginning I loved it. What a killer view of Mount Adams,…read moreCincinnati skyline and river. I had top of the line accommodations (former unit of a Bengals QB) with a private balcony. Things went down from there. Trash compacter broke and I spent a year hauling my garbage down an elevator and across a parking lot to the dumpster (usually overflowing) Finally fixed. But halls and elevators got dirtier, trash rooms were downright gross, and they had trouble keeping maintenance men. It's expensive to live here, and experience doesn't track with that. Finally, some yahoo upstairs from me decided to fix his own toilet. Water ran thru my ceiling for hours, causing me to slip and fall and break my wrist. I was out of my unit for 5 days. My insurance paid for my hotel. When it was time to return I asked then to clean my unit to the way it was before the damage and was told no. It was up to me to do that. With a broken wrist. I also asked for the 5 days to be deducted from my rent. Nope. They did have my unit mold tested...immediately. Mold doesn't form that quickly. I was done. Did I mention dogs are allowed, and several times weekly the elevator is full of dog urine. And owners walk their dogs across the street to a grass strip, allow them to poo and don't clean it up. It's gross. The management team was fine, it was from the owners that tied their hands. This place needs help.

This is not luxury. The best part is location. If you're a walker you could get to The Levee,…read moreBelluvue and even Cincinnati. Maintenance was poor. Something broke every month we were there. AC and ice maker not working upon move in. AC broke 3 times in 15 months. Ice maker twice. Dishwasher, disposal, microwave all broke. Walls and ceilings are paper thin. I could hear a cough or a dog bark. The garage is open and not at all secure. Dog park is ok but trash was full often and no bags. Per other reviews they were supposed to be upgraded for years and even we were told this. Never was. Community room was down the hall and they had one community event once in 15 months. Managers changed at least 3 times. Susan is nice but honestly was ornamental. No one ever actually walked the property to check on things. Maintenance guys changed every couple months. Sometimes we didn't have one and they'd bring someone from out of town to help. For a few dollars more you can live close by with a pool, a community, better Maintenance and a real view.

Theres a guy at 4380 centennial dr apt 161 by the name of Brian who breaks into girl's apartments…read morein the middle of the night and rapes them. He raped my sister and when I went to management they said I didnt have any evidence and theres nothing they could do. This is so scary and so disgusting! I cannot believe this guy is still sitting inside his apartment content with himself. WTF!!

Honest review of centennial station…read more I toured centennial station (as a young single professional) in the summer thinking how beautiful the community was and was convinced to move here. Nearly the day I moved in, I wanted to leave. If I could summarize the main issues: 1. There is NO SOUNDPROOFING. You will hear everything, everywhere, all the time. Car door slamming at all hours of the night is common. I haven't gone a night without earplugs. You hear everything upstairs neighbors are doing. 2. This community is right next to a railroad, under an airport flight path, a major road. You hear all of it plus sirens and fireworks. 3. The management did not want to solve tenant problems and noise complaints. over a year of the same issue persisting. The solution is YOU moving out or paying much more to move units. 4. Every tenant pretty much has a pet with added pet excrement everywhere. I also witnessed the occasional large dog attack other dogs in broad daylight. Lots of barking. 5. The facility fees are exorbitant on top of high utility fees. I pay minimum 140 for utilities due to bad energy efficiency and high carrier fees in the area. For a studio, I pay 1700 a month. They raise prices every year. 6. Gates are always broken. Food delivery drivers are constantly coming in and out which totally negates the "gated community" perk. 7. 60 day notice makes it very hard to move out. There is a reason there are a plenthora of available apartments and constant revolving tenants.

My girlfriend and I lived in a 2 bedroom apartment here for one year, and for an older, low-mid…read moreincome housing option, it was a nice place to live. Pros- Lori, the current manager, is a really nice lady who is attuned to tenant's needs. She made sure that most of our maintenance requests were tended to within a day or two. The building is nice and clean inside (hallways), and always smelled pretty great. I'm not sure why, but clean-smelling hallways seem reassuring to me. Also, we never found many bugs inside the apartment even though we were on the first floor! Score. The building just got some brand new coin-operated washers and dryers, only a dollar to wash and a dollar to dry, not too bad. The back area of the apartment is mostly fenced in- it was a great place to let my dog out, and as long as I kept a watchful eye he could roam around off leash. This apartment is in a great location, close to Mt. Lookout square with plenty of bars, good restaurants, a nice UDF gas station, and only a 20-30 minute walk to Hyde Park square... a great little outing on warm nights. It felt safe to walk around by yourself, even during the night. Ault park is nearby, the Ohio River Bike Trail connects going south on Delta ave., and the surrounding neighborhoods have beautiful, old houses that are fun to discover on walks and runs. If you are someone who likes being outdoors, running/walking/biking, you'll find yourself in good company and surroundings. Cons- The apartments are old, with ac units and radiator heating- they can get a bit hot in the summer. Not the most energy efficient. Kitchens are tiny. Neighbors/maintenance can be a bit loud and/or rowdy, but that can be expected in most shared housing situations. Delta avenue seems to attract some crazy drivers, especially during the night - we saw a few bad accidents during year we were there, so watch out! We also had a package stolen once from outside our door. We just recently received our entire deposit back in a timely manner, and overall, are very satisfied with our time at Somerset. Thanks Lori!

I lived here for just over a year after moving back to Cincinnati from the east coast. Over 25…read moreyears, I've lived in many apartments: good, bad, excellent. Somerset had a lot of promise but falls on the lower end of the spectrum due to management. Right off the bat, I couldn't obtain, even by paying, extra keys for pet sitter, etc. Had to use a lockbox on a light post for more than a year. The apts are "renovated" (and you pay for it) but it's not done well. My vent fan in bathroom was spitting construction dust every time my neighbor walked upstairs (the walls and floors/ceilings are so thin, you hear everything - everything) and come to find out it's because they *painted over it* when "renovating" the bathroom (tub also peeled the entire time I lived there despite repair attempts). I'd report water damage from unsealed doors and windows and they'd come scrape the plaster that needed to be repaired - but then never repair or paint it. T*ffany the designated contact sent frequent texts with questions like "Did you dump clothing in front of the building?" No, I did not. The one thing they won't text to warn residents about? When two men were breaking into cars in the lot at 4am and pretended to pull a gun on me and pushed me when I startled them. Reported it to building and residents got nary an email. Mgmt enters your apartment A LOT. Like once a month. One time it was to make a list of apts that had various amenities (they don't keep track???). You nearly always only get the legally mandated minimum notice. On a work trip and can't spend 4 hours the next day doing their list to get it ready? Not there to secure your pets? Oh well! They assume no one goes anywhere and can take a half day off work. I was told after year lease that apt would go "month to month" at market rate - LOL. Market rate would've been lower than I'd rented it for, they raised it significantly, then added a "balcony charge" as well as a $200/month surcharge for being month to month. Jumped from $1300-ish to $1800-ish. Needless to say I got the h*ll out of there even though I preferred to not sign another year lease as I want to buy -- that's how much I wanted out. The place is also incredibly noisy - from both your neighbors as well as the outdoors. It looks nice when you look at it but start poking around and it's all smoke and mirrors.

I have no complaints now the elevator is fixed! Friendly people and place to live. Right in the…read moreheart of Cincinnati of the bengals and the reds!

This is one of the best managed and safe apartment complexes I have live at in a long time…read more All the front office staff were always courteous and professional. Any issues I may have had (which were very few) they helped to address and correct if not the same day, then the next day including weekends. The maintenance crew who I got to know over time were always on point and busy. My apartment itself was kept up very well. If I were to ever return to Cincinnati I would easily move back into this complex. A huge thank you to the front office and Megan for aways making me feel welcomed.

I have lived at this complex for multiple years. The management has gone downhill drastically…read more Being in Montgomery you expect a level of safety and community. My car was stolen parked in front of my door. I have had mice multiple times as have my neighbors. The pool in the summer is only open a few days and closes at 6pm so if you work at all forget about that. I was charged twice for rent and then asked to pay the processing fee for the company after they charged me twice. Kitchens are not updated. Windows are old and because of that you get free heat but you will be paying for air conditioning to be sweating inside all summer. The 24 hour workout "center" has five machines for a community of ~1000 people and is not open 24 hours. Overall there are newer communities that provide much more.

I have lived in Olde Montgomery since 2018. My experience here has been nothing but great!!! The…read morestaff and maintenance team have been nothing but awesome even through the pandemic I've had my maintenance request attended to quickly and any maintenance issues fixed promptly. The scenery is beautiful here and they have done an amazing job keeping the community looking beautiful for the residents and visitors. Thank you Olde Montgomery for a great living experience. Trina P.