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    Mason Auto Services

    4.1 (10 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Mason Auto Services

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    1 year ago

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    2 years ago

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    14 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Great place to fix all issues in car. Good Customer care, Low Price & Great Mechanic .

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    7 years ago

    This is the only place i will ever take a car. Vinci is awesome and completely trustworthy.

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    8 years ago

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    7 years ago

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    13 years ago

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    Review Highlights - Mason Auto Services

    They finally got their credit card machine up and running.

    Mentioned in 2 reviews

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    Nexar Auto Repair - Trusted auto repair in katy, tx

    Nexar Auto Repair

    (43 reviews)

    The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

    I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

    Christian Brothers Automotive North Katy

    Christian Brothers Automotive North Katy

    (74 reviews)

    I brought my car in and after a full inspection, they were honest enough to let me know it wasn't…read morefixable. Instead of charging me for unnecessary repairs, they advised me to move on from the vehicle. Ive never received this level of customer service at an auto shop. They could've easily charged me thousands but they didn't and I respect that so much. This car means a lot to me it was left to me after my brother was killed so it wasn't easy to hear. They were upfront and compassionate in how they handled everything. The loss of my brother is the real weight here, and I truly appreciate their honesty and care during a difficult situation. That level of integrity and customer service is rare.

    I had a very disappointing and concerning experience with Christian Brothers Automotive - North…read moreKaty. Over multiple visits, I was charged several thousand dollars for diagnostics and repairs, including an ECM replacement, fuel system work, and additional services. Despite these extensive and costly repairs, my vehicle issue was never resolved. What is most frustrating is the pattern of misdiagnosis. Each visit resulted in a new recommendation without a clear or confirmed root cause. After being told the issue was the fuel pump, I approved the repair based on the assurance that if it was not the cause, I would not be charged. However, I was still charged, and the problem remained. The vehicle was also kept for over a month without resolution. When it was finally returned, it was in worse condition: Fuel level had dropped significantly (approximately half a tank, about 200 miles of usage) Physical damage was present, including issues around the door area and battery cover Components appeared to be left open or improperly reassembled A new "low battery" warning appeared that was not present before service I was later informed that the vehicle had been modified to bypass issues related to the BCM instead of properly diagnosing and repairing the root problem. At this point, I have lost confidence in the accuracy of their diagnostics and the quality of their work. I cannot recommend this location based on my experience. I strongly advise others to seek a second opinion before approving major repairs here.

    Tripp's Auto Tech

    Tripp's Auto Tech

    (40 reviews)

    This all started with me getting a code for an open thermostat. It wasn't major as I was able to…read moredrive to New Orleans and back without any problems but when I returned, I decided to change the thermostat myself. I obtained the thermostat and set up to do it one morning and I was able to take it off pretty easily but once I put it back on, it started leaking and wouldn't stop. I tried removing it again and re-tighten it, but didn't make it any better so I decided to have it towed to the shop after getting a recommendation of this place from a close friend of mine. Mike was the person I spoke with and once I had it towed there within an hour or so he called me and told me what the problem was. Apparently the thermostat housing being plastic I ended up cracking it because I tightened it too tight and they took care of the problem pretty quickly and within an hour or so they called me and told me my truck was ready. Once I arrived, Mike wasn't there, but the two techs that helped me were very thorough and explaining to what happened, they even showed me the piece that was broken. Lots of shops don't do this so immediately they became a place that I could trust in the future. I'll probably use them again instead of doing self repairs myself.

    No quality for service, mechanics lack integrity…read more My girlfriend took her car here and they did not want to honor their warranty on her cylinders. Mechanic even admitted to me he did not write in the system which cylinders he had worked on in the car so he didn't know. To summarize, her car is still misfiring on cylinders they worked on and they did not bother checking because "I didn't check the back 3 cylinders because they're harder to get to"- what the mechanic told her.

    Mason Auto Services - autorepair - Updated May 2026

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