The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Great service. I put in a request on a Sunday night and he came next day to service my…read morerefrigerator. Based on this experience, I asked him if he could come dor dryer. He came another day on time and fixed it. I am glad I came across him and will keep asking him for any appliance issues.

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

Nathan was great. Explained the likely cause and how to clean the filter. Their was a minor…read moreproblem, texted him and he responded immediately and corrected the issue the next morning.

EXCELLENT. Kevin and Karen were wonderful to work with. They were great communicating on the…read morephone, they showed up when they said they would, fixed exactly what was needed, and were upfront ahead of time about the cost. Honest, reliable, quick and incredibly helpful and knowledgable. 10/10 would recommend!!!

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

The absolute best choice you can make. Michael is great. Knows what he's doing. Gets it done as…read morefast as humanly possible. And the cost is more than reasonable. I promise you, you won't find a better repair person anywhere.

Quick response. Arrived on Monday and assessed the problem, ordered part and the refrigerator was…read moreback in working order by Tuesday afternoon. Courteous, efficient and reliable. Thank you

Install and removal only $100! (Lowes charges would have equaled $240 for install by 3rd party,…read moreremoval fee and install kit.) The service was great and sales not pushy. There's a reason they've been here so long. But local and they'll be here even longer!!

He listened to what my needs were, and suggested an appliance that was perfect! The delivery time…read morewas efficient and the installers were professional and skilled

I called this company, 3 times this morning, with kindness and helpfulness each time. I was…read morereferred to this company by another and they told me to mention who referred me. Love the cooperation! Amber answered the first call, and she could not have been more helpful. She did her job of setting things up, and she also talked with me about the problem I was having. I called back a second time, telling her the problem had stopped and I didn't want to waste resources of a service person. She thanked me and gave me directions on something to try, something to avoid, and told me to call back to cancel if that worked. It did! I called back, and Christy (I may not have that correct, my apologies) helped me to cancel the appointment. Great customer service! If needed in the future, I will call again. Thank you!

Please do not use this service unless you have high end appliances because it will cost you around…read more400-500 to fix. I thought I had easy fixes at it was $450 for washer and $450 for oven. I said no and needless to say I was out $200 just for the inspection. It's cheaper to take your chances on used appliances.

They fixed my Samsung washer on the first visit, thanks to the diagnosis I was able to give them on…read moremy initial call, they pre-ordered the part. Very reasonable charge vs buying new. Thanks!

We have had BCS Appliance work on our dryer over the last few years. This week, our oven door…read morelatch was stuck in the lock position and was clicking nonstop. Austin was able to fix the problem and get my oven back up and running quickly. He is a very pleasant young man, and I highly recommend him to anyone looking for a new appliance repairman. Their prices are reasonable, and they stand by their work!

I am so happy with the service I received from this company. I appreciate everything they did for…read moreme. They came to fix my dryer and even came back to fix something that needed get fix again and only charge me for the first service charge. I call that give the extra mil when serving customers and making sure the customers are satisfied with the service. Call them for services they are in your budget and you will get the service done and if anything happens they will help you out! Thank you guys for the service! keep in mind I don't like to give feedback and if I did is because the service was excellent and they deserve it!!

Great communication on what was wrong with my refrigerator explain everything. Very fair price to…read morefix the issue.

Absolutely fabulous repair company! Upfront, honest, fair, punctual, courtesy! Called out for an…read moreAmana washer, and Samsung refrigerator. One wasn't worth the repair, but he ordered the part for the frig, one week later he was there, on time, did the repair. Definitely recommend and will use for any future repairs! THANK YOU NACE!

A claim was filed through Home Depot appliance warranty. This company refused to even come out and…read moreassess the situation. Left me waiting multiple times without calling me or answering the phone when I called them. They stated that by unplugging and plugging the washer it would be reset. I even sent them videos proving that the machine was not working and they would not come out. This company is a joke. Once I had another company come out they diagnosed it and fixed the issue right away.