My experience with Paula was so traumatic it's taken me almost a year since my birthing experience…read moreto finally leave a review. As difficult as this, I feel responsible to share the truth so others can be informed. I wish others would've done the same when I came to check these reviews before hiring her for the prenatal care and delivery of our first baby. Her 5-star rating turned out to be devastatingly misleading.
Initally Paula seemed so supportive and caring, but once she had our money it was downhill from there. She was constantly distracted, forgetful, negligent, and often disrespectful - all signs I should have gotten the hell out of there. Unfortunately, I didn't realize how bad everything was until it was too late to get my money back and I couldn't get another midwife in time. I told Paula straight up "dealing with you has been the most stressful part of my pregnancy." The anxiety she caused me was unreal and seriously harmful to me and my baby.
Sadly, things only got worse when I tried to deliver at her "birthing center" in Napa. Do not be deceived by how beautiful and welcoming it seems. It turned into a dreadful place after 3 days of labor with very little support and care from her.
Maybe at one time Paula and Fawn were great at midwifery, but my experience with them was quite contrary. This was very confusing for me and took time to process how horific my experience was with them, since I was so convinced I was working with wise women.
Paula did nothing to comfort me or support me during labor. She would only pop in the room for cervical/doppler/blood pressure checks. She told me to take a benadryl, Tylenol, and drink a glass of wine and try to get some sleep. She sent my husband to the store multiple times - for these items as well as nausea medicine, leaving me all alone and him scrambling for things she should have provided.
When I was 8 cm dilated she called in her team and laid down in my bed...ON MY PILLOW! She literally laid there until my labor stalled and I went down to 3 cm. My baby and my body knew it was NOT SAFE to give birth in this woman's hands. The next day my water broke. She laid a diaper on the bed and promptly walked out, leaving me legs spread with gushing fluids and unable to help myself amid contractions. Thankfully, a godsend doula - Denise Lee Haye- kindly stepped up and helped me into the diaper. Every time it needed changing Denise and my husband were the only ones to help. When my best friend asked Paula how much time does she have after the water breaks? Paula replied "indefinitely!" This turned out to be not true and put me and my baby in harm. We barey escaped ICU due to this.
At the hospital, Paula struggled to provide the nurses with all of the pertinent info and left as soon as she could. In her stead, a doula named Carolyn stayed with us. She was very sweet, but in retrospect, she prolonged my labor by questioning everything the doctor was doing, imbuing more doubt and hesitation than the confidence and reassurance I needed. I wish she would have questioned and advocated for me like that where I really needed it - at the birthing center.
We paid Paula $6,500, $100 for the birthing kit $50 for her "insurance woman," plus those random items she sent my husband to the store for. After submitting her superbill, we were only reimbursed $700. As brand new parents in the thick of everything, this was super stressful and such a huge distraction at a crucial time for our little family. We weren't in a place to be in contact with Paula at all, it was too triggering and unhealthy. Now, we are sharing our story, and now we will reach out for this much warranted refund. A refund is the least whe can do for such a damaging experience. I will update my review when we receive a response on this.
Her refund policy ensures she keeps most of your money, even if you don't deliver with her (which should be the most expensive part). In the future, I would look for someone with a more reasonable financial policy, who doesn't have a conflict of interest - ie, will send you to the hospital when it's warranted without the motivation of keeping you to birth with them so they can receive a higher insurance payout. I would also look for a midwife who offers community/group amongst clients, which provides support for parents and babies and more transparency/accountability within the practice (AKA, nothing to hide). SF birth center is really good with this.
I am so lucky my precious baby and I are both okay, although the trauma is hefty. I am grateful for the skilled, caring (unpaid) souls who did help me in my darkest hours and I would highly recommend working with them and paying them directly, not through Paula or Fawn: Jamie Weaver, Kim Stanford, Denise Lee-Haye. And of course, (divine) Providence/Queen of the Valley.