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    Maryland Rv

    3.0 (2 reviews)
    Open 8:30 am - 4:00 pm

    Services - Maryland Rv

    RV repair

    Trailer repair

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    John Kent Auto & Truck Repair - JASPER TRANSMISSION INSTALLER

    John Kent Auto & Truck Repair

    (5 reviews)

    I have taken a couple of RVs and various cars to John Kent for service and repairs. The work is…read morealways first-rate and completed in a timely fashion.

    Ok first of all they did the repair on my truck which was a…read moremuffler /tailpipe and two struts and the repair I have no problem with... I got a estimate over the phone when I called them which was inline around $450 for labor, they promised to call with a parts quote and then would go forward with work if I wanted to. I got a call that the truck was done , but did not ever get a parts quote ( I figured muffler tailpipe and a couple struts right can't be that much) I went in to get my truck and got a bill for nearly $1,100 for parts which I didn't get a chance to approve or know cost. I paid the charge and then when I got home got prices on the exact parts supplied online (got the strut numbers and muffler cost) Well from Amazon prime I could buy the struts for $103 each, and the muffler/tailpipe was $112. Also got other pricing from auto zone and other vendors so the overall price for parts ranged from around $340-450. I called and left a message I was not happy and didn't get a response so called back, I got a lot of attitude -We only use best parts -We mark our parts up 60% -ETC... I explained I have no issue with marking up your parts but you buy them wholesale cheaper or at least the same cost.. And I never got a price quote for parts to approve. I was deferred to I will speak to Vicky and get back to you .... that was nearly two weeks ago. I am not abject to paying for labor at the rates, or evan a fair parts markup... but unless they don't care about parts pricing to pay a 300% markup is way beyond acceptable . I guess they don't think people will look up price of parts so they jam them and then don't respond when questioned. there are a lot of options for repairs in this area I would avoid this place .

    Maryland Rv - rvrepair - Updated May 2026

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