My husband was in the rehab facility at The Terraces of Phx for several weeks. The staff were very…read morefriendly and helpful. I liked that they encouraged eating in the dining room and had nice table cloths with cloth napkins. He was given a choice for each meal. The PT was excellent and the facility is very clean. They have a large recreation room for bingo, movies, etc. Overall, it was a very good experience.

I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

I've taken my time to write this review but feel like it needs to be done. My mom started hospice…read moreon June 16th and passed away on June 19th, 2025. Other than the initial intake process and a visit from the nurse, to prescribe comfort meds and pronounce her death, I NEVER heard from them again. The claim that we are here for the family as well as the patient is really just a marketing ploy and a speech. The follow-up and grief services they claim to offer are not real. Nothing happens. I was the advocate for my mom through the entire process, nobody else.

From the owner: Your Local Care From…read morethe moment you sign up for care from our staff you become part of our family. We are committed to helping patients improve their quality of life, no matter what your goals of care are. We believe that healthcare is not a one-size-fits-all service, and we customize care to meet your needs.

Calvary Healing Center is the place I have chosen to do Detox and residential Rehab twice now…read more(don't take points away from them for my relapse.) It's one of the best if not the best program in Phoenix. Jade is by far the best therapist I have worked with in my 49 years on this planet (33 of which have been spent in therapy of one form or another). The BHTs are all standouts, but Sarah (one of the recent hires), Paris, Louis - who really should be a clinical therapist, and Josh were spectacular. Sarah was particularly delightful to interact with, and bent over backwards to make my time there as comfortable as possible. Most are a little sassy because they too were addicts, but ultimately they are there to give back, and they do. They all have different rule sets which can be a little confusing, and us addicts try to manipulate them any way we can, but they were exceptional in their care. Carol, Mario, and the night nurse, Angie were the standouts at the nursing desk, my care there was amazing during both stints, and this one was better than the last trip, though things have been locked down more than my last "vacation" at Calvary (it is the opposite of a vacation, you are in non-stop programing from 8am until ~9pm if you are doing everything you are supposed to.) This is the place to come if you want to get sober and stay sober. It's not bougie, it doesn't have the best view or the best beds, you won't be petting horses or starring in a pamphlet with an ocean view. You won't have all the nice accouterments some places offer, and it is a pretty strict environment (not having your phone can be particularly jarring for some people.) It's not a luxury resort, but it is a superb place to get your mind off drinking/using and get back to thinking about what matters in your life. It's the place to get things back in order and work on yourself with brilliant supervision. The food is great, but don't come there for the food, it's the program and the fellowship you will develop with the other addicts there trying to get a handle on their own lives you are coming for. It may be the most valuable experience of your life, try to approach it as such, it may save you. I would be remiss if I didn't mention Dr. Halligan who has 0 bedside manner and acts like you have rudely inconvenienced him every time you interact with him (daily when you are in Detox, weekly in Residential) he is a troll who has no business working at this facility. The other doctor is brilliant and delightful to interact with so Halligan is incredibly jarring when you suddenly encounter his blatant disregard for empathy, but you don't have to see him for long and hopefully he will be replaced shortly (if doctor Mwangi could take over his shifts, the world and certainly Calvary would be a better place. Dr. Mwangi is beyond exceptional and I liked his brilliance so much he is now my psychiatrist!). Yes Calvary highlights the pool on their website, no you will not be spending much time in it. This is a class/lecture/therapy heavy program Jade designed to drill sobriety techniques into us addicts with the short time she has with us, the schedule will feel brutal at times, but that is because they are trying to cram as much information at you as possible in the hopes that some of it will stick. If you are ready to do the work to change your life though, this is the place for you. The first time changed my life, I just made a wrong turn in the process and turned into an alcoholic when released to the outside world for too long without engaging in the supervision I had just learned I needed (don't make my mistake, all substances are addictive to us addicts, don't trade one for another and end up doing two stints in Rehab! The second trip will be my last, but I cannot express how life changing this place can be for those of us who no longer can live with the torment of constant abuse and lives crumbling from the wear and tear abuse puts on us. Calvary will help you, all you have to do is show up at their doors, do it for yourself and your family, you are worth it (and they will teach you that.)

If you love your loved one you WILL NOT send them here! They do not engage the family, provide a…read morediagnosis, make you have to go get prescriptions and provide no sound follow up plans because they want you to just come back. Stay far away from this horrible understaffed place.

I have been with Navi nurses for over a year now and it has been truly a blessing to be a part of…read moresuch an impactful team of nurses. I have watched families lose hope trying to find competent and caring medical attention that their loved ones so desperately need. Families find answers and hope with our nurses. Navis nurses provides a customized care plan and a close nit team of nurses who provide undivided attention and care. I couldn't imagine a more rewarding company to be a part of.

I engaged Navi Nurses to support my elderly father, a vulnerable adult living with dementia,…read moreblindness, and epilepsy. Because I manage his care from 5,000 miles away with an 8-hour time difference, I needed an agency that was organized, communicative, and clinically prepared. While the initial intake call was reassuring--I was promised that a single dedicated nurse (Ashley) would handle both an introductory visit and a crucial upcoming neurology appointment to ensure continuity--everything following that call was complete operational chaos. Dangerous Lack of Clinical Preparation: The primary reason for the neurology visit was to manage a safe medication titration schedule and handle lab work for my father's epilepsy. Despite emailing a medical summary in advance, speaking to Allie on the phone for the better part of an hour, and texting Chi two days before the appointment, the neurologist's office emailed me the following day without the faintest idea about the reason for the appointment. According to the neurologist, the person sent by Navi Nurses brought zero medical context and simply told the doctor that she had only met my father 30 minutes prior and knew nothing about him. Broken Continuity & Lack of Planning and Communication: Despite explaining my time difference and the critical need for consistency for a patient with severe vision loss and dementia, Navi Nurses swapped the assigned staff at the last minute. The replacement texted me minutes before the visit at 10:00 PM my time. After I had already prepared my father for one specific person, this sudden swap added unnecessary confusion and distress for him. Extortionate Cost for Zero Value: In total, this single appointment cost me $760--a $250 initial setup fee, $350 for the nurse to accompany my father to an appointment just 10 minutes away, and $160 for the transport vehicle. Paying nearly $800 for what amounted to an unprepared transit chaperone rather than professional care navigation is completely indefensible. Administrative & Billing Disarray: Basic onboarding failed due to date-of-birth errors on their platform. Worse, after paying the $250 fee, my saved credit card was recharged $350 without explicit consent. Despite paying the remaining balance in full on July 23rd, billing emailed me again two weeks later asking for another $350 payment. Navi Nurses charges premium prices while delivering disjointed communication, zero clinical preparation to physicians, and sloppy financial oversight. If you need dependable, prepared, and accountable care navigation for a vulnerable loved one--especially from a distance--do not trust this company. I will not be using them again.

I was there from Mid May 2019 till May 31, 2019. I was treated GREAT. The staff was very helpful…read moreand thoughtful. The food was terrific and I was ALWAYS treated with respect! I enjoyed my stay totally. When I went out in to the courtyard, I was greeted by the other permeant residence with happiness and joy. The were all so kind to me. I loved my time in the courtyard and would spend the majority of my time out there. They're where so many birds, and hummingbird to enjoy.I Have and app on my phone that would show what kind of birds they were and I would point them out to the other residence and they enjoyed that very much. I would have my breakfast, lunch and supper out there most days. It was very pleasant. I would recommend them very much. Thank you. Kerry . . .

Awful, dirty. People share a closet size room, cannot sit or stand. Place smells of smoke all…read morearound. Food is awful. Outside people are camping & heavy smoking. We went to visit someone, it was gross, & cats jumping off roof. Place is dirty & they don't give therapy at all.

I am in my early 50s and I stayed at this place from March for a whole month until April and honest…read moreto God I was terrified, but it was the BEST experience! I WOULD RECOMMEND PHX Mountain to anyone! The care is TOP NOTCH! I'm on the younger side (For once) to be in a Skilled nursing home! I took care of my father and mother before they passed so I know nursing homes ALL OVER PHOENIX AREA including Tempe, Chandler, Mesa, P.V., I know how scary and terrifying some of these places are! That is not the case for Phoenix Mountain on Tatum. The nurses like nurse Barry and nurse. Tristan are amazing. I can't say enough great things. The rooms were clean. The food was fantastic. OK there was a couple days a couple meals are weird, however, 90% of the time the food was phenomenal! When I was there, they had a fantastic chef! The physical therapy team outstanding, the nurses aids or the CNA's down to the housekeeping crew we're incredible. They kept that place immaculate. Although the nurses are overworked, they need a raise and they need to have a one nurse per hallway!!!!! then it will run so much smoother for the nurses. The nurses worked their buns off! and I am so appreciative of that and I am so grateful! I cannot tell you how pleasantly surprised I was of how great this place was!, the people that lived there and that were in my same situation were awesome. My room was lovely. I overlooked a fountain and had lots of sunlight and I had my own bathroom. My roommate was incredible Patricia. She's a 93-year-old blind woman who is the most interesting person. She was awesome, again the place was fantastically clean! It looks a little old older, but it makes up for everything of how great the nurses are and the care is, it was great. The food was great. They even have an area outside where they had a big barbecue and we had hamburgers and hotdog for everyone and they have tons and tons of activities. If that's what your people are into, they had games they had workouts. It was incredible. I can't say enough good things and I'm only in my 50s and I was so surprised but so grateful! I also did have a loved one who stayed there and she had a good experience there too!, so take it from me, I was just there the last day of February 2026 for an entire month until April and I cannot say enough good things about this place! Hit me up if you need more info. Hats off to Phoenix Mountain post acute on Tatum and Thunderbird fantastic! Kind Regards Rosy Slater 714-910-1943

I was there end of September for only a couple nights. They try to have you stay in your rooms,…read more they NEVER answer the red "help" button. I was bleeding and hit the red button. Nothing. I had to yell down the hall where they all were, They looked and did not come! I had to be taken to ER. STAY AWAY from any skilled nursing. There is no quality of life here.

I've had the opportunity to work closely with North Mountain over the past several months, and I…read morecan't say enough good things about this team. Every interaction has been professional, compassionate, and centered around providing the best possible care for patients and their families. Summer has been absolutely phenomenal. She consistently goes above and beyond, communicates exceptionally well, and genuinely cares about every patient. Brenna in Guest Relations is always welcoming, kind, and makes everyone feel valued from the moment they walk through the doors. Taryn, one of the Case Managers, is incredibly knowledgeable, responsive, and works tirelessly to ensure patients have the support and resources they need. The clinical team is very kind and supportive. It truly takes a strong team to create the kind of environment North Mountain has. Their collaboration, dedication, and compassion are evident every day, and it's been a pleasure working alongside them. I would confidently recommend North Mountain to anyone looking for excellent care and a team that truly puts patients first.

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

I fly down to once a month to check on my father, who is a patient there and I must say that I…read moreappreciate the staff who deals with no just him but all the other patients who's stays here. The place is always clean when I come and I will say if you're looking for a good, clean facility with staff with kind hearts for a loved one I'd suggest this company

I went to this facility post hospital for rehab from knee surgery. I was there ever two hours and…read moremy admission was never completed; supervisor kept getting called away. While I was given a bed upon arrival, I had to wait over 45 minutes for water, no one ever answered my call button, I was taken to BR and left unassisted, and I did not get my medications when needed. After two hours, I opted to leave as I felt that I was not getting what I needed and did not feel safe.

I highly recommend CareWise and Genevieve who was so detailed and helpful in the daunting process…read moreof finding a nice place for my mom. I couldn't have done it without her. I'm forever grateful.

I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

My comment is regarding Alec at Avista. He handled a big issue in my brother's room today with…read moreprofessionalism and compassion with as little effect on my brother as possible. Quite an asset to this facility. Thank you Alec. Job well done.

My mother is a resident at this place, she is 81 years old and has pretty severe cognitive issues,…read moredementia. She lives in the memory care unit; you have to have a password to use the elevator to get to her floor. I forgot to mention, they have a tablet that you use to check in- you enter your phone number and then it asks if you're seeing your person. It takes your picture, then it prints out a label. You have to use it to check out too, security is important. I went to their Thanksgiving buffet, everyone went to the first floor and got their food. The whole dinning room was open, so family could come visit their loved ones.