Had vacuum leak. Was told on phone $100 to test it. Then when dropped off truck girl told me $130…read more Charged me $210 for diagnosis. Told her I'm not happy I got 3 different quotes. She said she can change the papers wording if I liked. What would that change other than a few wirds. Didn't call to say anything till she told me had to replace multiple vacuum lines. Then told me it was $329 now. What they didn't know is I sprayed all my vacuum lines with flex seal last Friday. They replaced 2 hoses that were barely 9 inches long. I will be putting them in blast and taking them to court for the additional charge for diagnosis.

told me they dont crack open engines but would sell me a new engine . had no recommendations for…read moreengine repair places.

Ok. I'm back on the road again!! Woo-hoo!! Was very pleased…read morewith the service I received here. I went in thinking it was my exhaust system but it turned out to be drivers front wheel bearing. Ouch. I was told I've been driving on a wing and a prayer. Many prayers since I heard the first "pop" a year and a half ago. The reason for all of this is I'm planning on going out of town so I wanted my car ready. Needless to say I was shocked to find out it wasn't my exhaust. I don't know what it would have cost me if I left town. I also don't know the value of the wheel bearing, but for me it was priceless ($603) Dale, the owner was amazing. He didn't talk to me like I was stupid bur explained everything so I could understand the what and the why. I will definitely be telling my friends about this Maxi Muffler Shop. And in the future, should I actually need exhaust system repair, this is where I'll be going. The guys are friendly and funny. Made me feel at ease.

A rip off and rude to the customer. I had a issue with a part I brought to them for installation…read moreand they didn't put the mileage it was installed at on the receipt, so the part is defective and I'm out of mo ye because they refused the verify the mileage of installation. They don't warranty parts they don't supply, of course, but at least put the mileage on the receipt for the event of a defect you can file a claim with the manufacturer. They are rude and could care less. Don't trust these guys with your needs!

We had a stressful breakdown on the way home from visiting family over Christmas and our car was…read moretaken to Christian Brothers to be assessed. Unfortunately, the repairs were too extensive, as well as expensive for us to take on. However, Tom was incredibly helpful during the entire process. He kept us updated and informed on the best way to move forward, specifically since we were dealing with this from a different city. He made me feel like we were in trusted hands and even helped us out by clearing our things from our car before it got towed away. Even in a not so great situation, Tom made things much easier for us, and we greatly appreciate him!

I would strongly caution anyone considering bringing their vehicle to Christian Brothers Automotive…read morebased on my experience over multiple visits. I have a 2017 BMW and have brought it to this location repeatedly since February for ongoing cooling system issues. During that time, multiple components were replaced, including the radiator, hoses, water pump, and engine coolant outlet. Despite this, problems continued, and new issues developed immediately after repairs. Most recently, after cooling system work, my air conditioning stopped working properly. It would only blow slightly cool air while driving and would get warmer at idle -- a clear change from how it functioned before the repair. When I brought it back, I was told the A/C expansion valve needed to be replaced due to "high pressure." However, when I asked for actual pressure readings or any concrete diagnostic data to support that conclusion, none was provided. The explanation remained vague and was not backed by measurable values. I also asked whether airflow-related issues had been ruled out (such as the cooling fan or airflow across the condenser), given that the symptoms were worse at idle. Again, no clear or detailed answer was given. I specifically requested confirmation that the cooling system was vacuum filled and properly pressure tested after the prior repair. While I was told verbally that it was done, there was no documentation provided to verify it. A major concern throughout this process has been communication. When I sent detailed follow-up questions by email, they were not answered. Instead, I would receive a message that the vehicle was ready for pickup, without any of my questions being addressed. I also contacted the owner directly, as he has suggested in responses to other reviews, and did not receive any response. The only documentation provided after each visit was basic invoices listing parts replaced, with no meaningful technician notes, diagnostic detail, or recorded test data. For a vehicle with repeated and interconnected issues, this lack of transparency is a serious concern. While the car is currently operating normally after the latest repair, the pattern of repeated issues, unsupported diagnoses, and lack of communication made this a frustrating, expensive, and time-consuming experience. Based on my experience, I would not feel confident returning here for future repairs, especially for anything requiring detailed diagnostics. I would strongly recommend that others ask for clear diagnostic data and written confirmation of procedures before approving any work.

My SUV was blowing white smoke, and I had no idea what the problem was or where to take the car. I…read morehad heard of Bennetts and always in a very positive manner. I am so glad I took the car there. Within a few hours they had diagnosed the issues and gave me both the upside and the downside to the required repairs. By the next day, I had a fully operational vehicle that had been properly repaired and at a cost that I was very comfortable with. The service is excellent. The guys are friendly and will provide their honest, detailed analysis of the job prior to any repairs. I could not be happier with the work done and won't look elsewhere for any service in the future. Thank you so much for

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

Fast service at a reasonable price. Knowledgeable service people who don't try to upsell. Easy…read moreseamless process. Highly recommend!

Ed and his team are the kind of guys you want at your car shop. They know basically everything…read morethere is to know about Honda and Acura (and most other cars for that matter). They've gone to bat for us over the years in many ways, from helping us push for financing on an older, but golden egg, Accord to helping seek out an auction buy under book value to roll over a loan to when my transmission died in one TL. Their car sales operation has been wonderful over the years for our family. We have bought five cars from them over the years and been happy every time. They do top-notch work and have a good deal of knowledge and talent. Ed's business has grown over the years from a two-bay older beat up shop to the phenomenal 8-bay spot he now owns, conveniently located just off I-24 at La Vergne. Trustworthy and smart - just a great spot to work with.

I highly recommend this company. They are honest and their prices are great! Please call this…read morecompany for any question's or estimates on your needed service. In today's world it's hard to find an honest Company!!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.