Transou's has a renovations department that does design/ create and install! We had an emergency…read moreissue where our kitchen sink literally collapsed. We desperately called plumbers all over who said "sorry " they don't do this work. But at the last minute Transou's saved the day! Thank you Daniel Everett who worked last night and finished the job this afternoon.

Had a weird hammer sound after flushing toilet and using sinks/shower. Torey came out, spent time…read morestudying the sound, discussed possible diagnoses with colleague, and recommended a fix. Was able to fix and replace our water pressure regulator quickly. He spent extra time explaining how certain aspects of my plumbing work, advised on some diy fixes around my home (I'm a new home owner learning how to take care of my house), and reassured me about the original reason for calling. I really appreciated Torey's advice, kindness, and professionalism.

Let me start with the owner and the employee sent to my house were very nice; however, after hiring…read morethem to pump my septic tank I started having problems with my septic pump alarm going off and on. They came back and checked the floaters and said the floaters were fine. I called them back again because the alarm was still coming on and off. They told me the floaters needed to be replaced and quoted me $800. My husband thought that sounded high so I asked them to stop working and called our previous septic tank company. They came out right away and we learned 2 things - 1) Straight Flush only pumped one of the 2 septic tanks and did not clean the filter when they came out to pump our septic tank and 2) the floaters did not need too be replaced. Instead we had a short in the wiring from the pump to the alarm, in our crawlspace. We had the wire repaired by an electrician and that solved the problem Had my husband not stopped the work we would have paid over $800 to fix something that was not broken and then still would have had to pay an electrician to check and fix the wires. After talking to the owner I don't think we were intentionally mislead. Instead, I believe they were just guessing at what the problem "must be" and failed to rule out a wiring issue. Plus the $800 I was originally quoted by Straight Flush to replace the floater was later determined to be way above the $350 that the other local septic tank companies would have charged to replace the floater.

I called and had an appointment within 2 days. Ali, whom I had met 3 years prior when he did my…read moreMother's septic tank, was kind, courteous, knowledgeable, and efficient. He had the job done in no time at all. I would highly recommend this company!

Excellent service. Septic was somewhat 'hidden'. He took the time to find it and had to dig it…read moreout. Had a good attitude throughout and was very polite and professional. Highly recommend.

From the owner: At Helms Septic Tank Service, we have been serving the community for over 20 years. Our…read moreresidential, commercial and industrial septic and excavating services include installation, pumping and repairing all types of septic tanks. The citizens of Patrick County know they can rely on us for sewer line jetting and drain cleaning, as well as a host of other services. We're ready with our backhoe to provide excavating, land clearing and grading, and lot preparation.From basic maintenance and tank cleaning to drain-field replacement, Helms Septic is the one to call. And remember what they say about an ounce of prevention.Call Helms Septic Tank Service today.

Ripped me off big time in labor charges in my opinion. 600$ labor on a 1000$ job for 1 hours work…read morereplacing a tank tee, a well head and a pressure switch. Fact is I agreed to the price before hand so I payed it but its definitely got me feeling some type of way. I wont be using these guys ever again.

This is an awesome company! I would recommend them to anyone that has a problem with their well…read morepump or anything else to do with your pump system.

Had David Ellis do a Septic Pump out for us today. We have used him for 10 years here at the lake…read more He first checks to see if the Septic needs to be pumped if not just gives a receipt that shows was checked and not needed for Franklin County. If it needs to be pumped he will make sure that there is nothing left in the tank and everything is back as it should be. It takes awhile to get an appointment but well worth the wait....

From the owner: We offer complete septic tank cleaning service. We're also a great resource for all your plumbing…read moreneeds. We serve all of Franklin County and the surrounding areas. We are certified as a Board of Waterworks & Wastewater on-site sewage systems professional & operator. Call us today for more information.

they were absolutely wonderful and showed up the day of my call. Brought a location finder. Save…read moreme lot of money and really nice people. Multigenerational family owned!

Good communication. Good honest feedback and pricing. I would use again and do recommend. They…read morewere punctual.

We were very pleased with their quick and courteous service. I was wrong about where the cover was…read moreand they had to dig about 4 ft. down. Crazy. But they were very nice about it and did a wonderful job. Charges were very reasonable for the work they did. Thank you!

From the owner: Serving North Carolina for over 50 year!…read more V & S Septic Service provides septic system installation, repair, inspecting, and cleaning services to the Mount Airy, NC area.