Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

First before I express my satisfaction with my experience with Pratt chimney repair I want to say…read morepratt chimney repair is the most professional firm I have ever done business with in the last 30 years. I called the morning after the recent Windstorm and the receptionist was polite and professional all business she told me someone would be over to my home to check out the damage in a few hours. Two hours later the owner Steve arrived to look over the damage he went on the roof to see firsthand the damage, he took the damage Chimney Cap with him and said he would try to get a new cap made as soon as possible and have it installed as soon as the cap was made he would try for a fast turnaround time. now this chimney is not the normal size cap it's around 40 x 48 located 40 ft off the ground. the company kept me informed on a timely basis on the progress of my repair. In about a day and a half I was notified that the owner Steve and the crew were coming over early afternoon to repair my chimney when they arrived they went right to work. While installing a new cap they discovered damage exhaust pipes inside the chimney they replace the damage pipes with new ones. The owner crawled inside the chimney and made sure the pipes were repaired and secured. They did install the Chimney Cap and Security in place they put the caps on the two exhaust pipes and then they caulked the screws and seems and they were finished the owner and the crew were professional courteous and thorough the owner Steve has a high level of Integrity. The company provides quality and responsive service I highly recommend them. Steve is the real deal, it's refreshing dealing with a business owner who stands behind his work. Thank you very much. Patrick

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Unethical business practices - expect retaliatory public defamation from Actual Malice if you…read morecomplain about this business. How many of their reviews are legit? How many bad ones were removed after their bullying - as they are doing to me now? Erik never sent me the requested additional quote as they said he would. Finally replied a week later to say the refuse to do the chimney repair without a valid reason. I then posted a 2-star Google review after my time and effort was wasted working with this company's reps. Within 2 hours, my own small business suffered a fake negative 2-star review on Google from someone who never hired my business, retaliation for my review constituting 2 violations of IL law: Defamation PerSe and Actual Malice. Watch and see as this company anonymously posts a fake negative review of me and my business on Yelp.com out of unethical retaliation...

Highly recommend! Everyone at the Company I've interacted with has been very friendly and explain…read morethings well. We had a complex issue with our chimney and Chimney Crafters presented the most pragmatic solution. The Valor insert they installed is better than I could've imagined.

Jake, Matt and their team did a great job relining our chimney, putting a new crown on the top, and…read moremaking sure we were good to go for the season. Their prices were fair and competitive and they responded quickly when we had questions. The crew was neat and clean while working in our home, and they finished the job on time. Highly recommended!

We had a fireplace that was unused since buying the house. We've never had a "gas starter"…read morefireplace before and didn't want to burn the place down. I looked around at vendors and liked what I saw about High Rise Chimney so made an appointment with Maggie, who was wonderful. First impression was a good one as one of the owners came out himself! Matt was excellent. No pushy sales pitches, no trying to downplay anything, and frankly shocked me by saying the fireplace was fine and usable but needed some exterior work in the future (again, no pushing). We talked about making it gas only and he talked me through that as well. Best of all, he showed us now the thing even works and gave advise on using it. Fantastic! Absolutely one of the best visits ever. I will be using them for all future needs. Thanks Maggie and Matt!

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

They were extremely responsive, competitively priced and showed up on time. They provided their…read moreservices and advised me what repairs I would need completed as well as the cost of said repairs. The team was very professional and quick. I'd definitely use them again and would highly recommend.

From the owner: Reliable. Certified. Local. At Caponi Chimney, we provide…read moreexpert chimney sweeping, masonry repair, and gutter services with a commitment to safety and quality. Locally owned and operated, our certified professionals ensure every job is done right the first time. Call today for trusted service you can count on.

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

The cap of our chimney flew off in last weeks wind storm. Peter came out (when others said it would…read morebe weeks before they could help) and put it back on same day. Super fair prices. We are SO grateful for how easy he was to work with and efficient and fair. Thank you Peter! Will be recommending to everyone we can.

If you're considering hiring this company, do it!…read more We had them come out to inspect and put on a chimney cap. He took the time to teach us about our new to us fireplace and make sure it was safe to use. They will only perform services you need and not upsell you. Quality service!!

We had an apparently slow leak around our chimney and through the top crown [cracks] that had…read morecaused significant damage in our attic before we discovered it. I called Pratt Chimney and Steve came out within a couple of days to give his evaluation. We needed to have the chimney repaired, attic restoration for water damage, and drywall replacement and painting done. Steve worked us into their cramped schedule in order to prevent further damage as much as possible. Work was scheduled to start a couple of weeks after the estimate. Because heavy rain was expected before the scheduled work start date, Pratt came our and secured a tarp over the chimney areas to prevent further damage. Brad and his assistant were amazing, courteous, and hard working, completing the job with the required follow-up to allow concrete to set properly, perform water testing, et al. The thorough water test of the chimney and the flashing around it revealed further leak points which required full replacement of the flashing by a Pratt Sub-contractor. Final test showed no leaks. I was then able to schedule the other repairs that were required to complete the attic and room drywall damage abatement. One other thing, the original work was completed in June 2020 [I thought that I had entered a review at that time, but it appears that I did not :-(]. In May, 2022, We noticed water dripping in the basement from an apparent leak around a sewer vent pipe [not associated with the chimney]. I called Pratt to see whether I could get their sub-contractor who did the flashing on our chimney to repair this job. He was not available to me, so Steve sent one of his guys out [another super courteous young man], who went on the roof and caulked around the vent pipe, as well as the exposed nail heads there and around the attic vents. All I can say is that I would recommend Pratt's Chimney without hesitation!!!

Ten stars to Pratt's Chimney Service. I highly recommend them…read more They are professional, knowledgeable and trustworthy. Andrew, our technician, was diligent and very successful in removing soot from our beautiful limestone fireplace. He understood the challenge and complexity besides being very tidy in the process. Kudos to Pratt's. You can't go wrong hiring them. Many Thanks!!!

They emailed me soon after my request. They were upfront in their email with information I needed…read moreto know. I responded, thanking them and looking forward to scheduling an onsite estimate. But they never called me to schedule an estimate. I understand they are busy, but after the informative email, I was looking forward to getting an actual estimate, and that never happened.

Great service! Our home had a crumbling chimney, after getting an estimate and sending a deposit, I…read moregot a call that they were able to come and fix it much earlier than expected, despite the fact that they had not received the deposit yet. Polite, quick, and neat. Chimney looks great!