Delong's Heritage provided me and my husband with excellent service and they even taught us what is…read moreavailable and what to look for in heating systems for our residence. We looked at fireplace inserts in every showroom within an hour's drive in all directions, from Oroville. We then ended up returning to Delong's and ordered an insert and install from them. I have never researched a product so thoroughly in my life, and had such complete satisfaction with my purchase. If you are considering the purchase of a wood or alternate fuel heater, I highly recommend these guys. The install was difficult because my house is not "typical" and Delong's worked with me to get a perfect fit with reasonably priced custom fitting. They were on time and neat and clean, as well, in their install and subsequent service. We later had them remove our insert because we rebuilt our hearth and after the rebuild, Delong's re-installed our insert. Everything was fantastic.

Excellent customer service. Prompt, on time, and very happy with the product. Would recommend them…read moreto anyone.

$249 for the service visit plus, the cost of whatever you need done. In my case, chimney cap…read moreaddition at $160 plus tax, total over $450 ish.

Walked into the store, wasn't greeted or acknowledged. Employee was talking with a person who…read moreseemed to be a sales rep. Not a potential customer. After standing there awhile we just left.

Knowledgeable and responsive ! Woodstove was installed quickly and all cleaned up . They didn't…read morehave one part on the truck ----it was an unexpected need but all completed same day . Nice crew and professional.

One Star because you can't give ZERO. IF you want to be…read moreIgnored and treated RUDELY, this is your place. How many months does it take before you know Incompetence rules the day with these people? 1,2,3 months? and never getting a simple price quote on flue pipe. Fourth time I even set up an appointment to have them come out and give me a price quote. I WANT TO BUY FROM YOU! Set an appointment. They send an email to confirm the time slot. do they come out? NO. Do they contact me to say that some thing has come up and that they will be late? NO! Phuck the Customer. There are NO Good Wood Stove Places in Chico, CA.

Best price and quickest availability. $260 flat rate for chimney cap and site visit. Spoke to Phil…read moreand he was really helpful, took the time to go over the specifics with me.

I recently had a swamp cooler service and my experience with Leo the service guy couldn't have been…read morebetter. He was professional, courteous and got the job done right. I highly recommend them for your cooler needs and will continue to have them service both my pellet stove and my swamp cooler. Great service and a great company to work with. Thanks Ed k.

This company has been very good to us. They have installed our screen front door and have…read morecompletely overhauled our fireplace. We just had our chimney swept and inspected by them after a couple of years and Awny was great! Super friendly, knowledgeable and such a dog lover. As you can tell, my girl reciprocated the adoration. I spoke to Awny about replacing my back sliding screen door with a stronger one that would also have a dog door included and to my happy surprise Den Defenders provides those too!! Super happy customers in our household.

We called den defenders a few months ago because our original screen doors were not secure. They…read morewere flimsy and allowed for spiders and other bugs to crawl in when we were trying to get some airflow throughout the house. I called a few places claiming they serviced our area but they in fact did not. After calling Den Defenders, they were able to send out a representative, Eli, to come by within a week of our call to get us started. When I was on the call with the lady at their office, I appreciated that she shared the prices with me upfront so that there were no surprises when Eli came out. Eli was very professional and helpful and supported us in making the best decision for the screen doors that we wanted for both our front door and back sliding door. They let us know that they would be able to install our doors after they receive them around middle of October. They reached out in early September to let us know that the doors had arrived and were ready for installation. They ended up being able to install the screen doors about a month ahead of time . Ross and Nick completed the installation of the doors. They showed up exactly on time and got right to work. The installation took around 4 to 5 hours. Ross and Nick were very friendly and super thorough in the work that they completed. We are very happy with both the front door and the back sliding door. We're excited to have air flow throughout the house and not have to worry about bugs getting in. We also feel like our property is more secure with these screens. Thank you Eli, Ross, and Nick for all your help!

They installed the new internals for the chimney and a new wood stove. After two weeks the wood…read morestove stopped burning wood and they have not responded to my call or emails. They appear to be purposely ignoring me.

Quick response. Oscar did a thorough job of cleaning and inspecting our Lopi wood stove. We will…read morehave him come back every fall.

Had them over to clean out dryer vent. Very professional…read moreand polite. Did a great job. Would highly recommend this company.

Super friendly and clean. Nice guys and good service. Highly recommend! I was pleased that Scott's…read morewas able to schedule me so soon after I reached out, and the service person was very professional.

Williams Electric came to my rescue when no one else could after an electrical fire from my…read morefireplace because I had no electricity in my living area until someone came to fix it. They are very prompt and are there when you need them. There is always someone to talk to when you call. I also used them for one of my rentals twice and I was MORE than pleased of the service they provided. Super nice and friendly. I will always call Williams Electric anytime I need any electrical work done.

Needed to have a couple 220v outlets put in the garage. Williams was quick to respond on yelp, set…read moreup a time to come out and got me a quote the same day. They were able to come and set everything up a couple days later. The guys who came out were courteous, respectful, and cleaned up after themselves.