I have used Martino since 2011 with no issues - professional service and I have always had a great technician.
In February 2026 C, a Martino employee, contacted me to book my annual furnace cleaning and we booked for February 26. Nobody showed up, no phone call, nothing. When I was able to get hold of C he told me that I was suddenly no longer in Martino's service area. I was shocked that there was no communication and that they would just drop me with no warning.
Last week I was contacted by J, a Martino employee, to once again book my annual furnace cleaning. I explained what happened last time when C contacted me. J checked and confirmed that I am off their client list - no warning, no recommendations for a new company to service my heating and cooling equipment, nothing.
If you are a loyal customer, be aware that this could potentially happen to you. I really thought I was set for life with a great company. I am beyond disappointed at being so unprofessionally kicked to the curb like this, do better Martino. read more