I called Heatman to come and see the problem we were having with a leak in the ducts. Ziggy came…read more analysed the problem and have us the options to fix the problem. We agreed to fix it on a specific day and the work was completed professionally and with utmost dilligence. I liked the way cleanliness was taken into account and the wearing of the mask due to the present situation was very impressive. I strongly recommend Heatman for any of your HVAC problems.

Terrific service. Adam showed up right on time and got to work quickly. He inspected the fireplace,…read morecleaned out some cobwebs and determined that the liner was fine and I didn't need a cleaning this year. All done in 15 minutes or less. I was very pleased and highly recommend. WI, Toronto.

Really saved me when I was in a bind. Called them on short notice and they worked to accommodate my…read moretimeline. Very professional courteous staff! They did a great job would highly recommend!

I came home after work and found out there is no heat.that was a cold night and my family was…read morepanicing. I called a friend, he recommended to call "Air Leaders ", which I did right away. Their technician showed up after couple hours, he did his job professionally, he was quick and clean. I was very happy with their service & I highly recommend them to everybody who may need their Services. They even educated me on how to maintain my furnace to last longer.

I recently had a Carrier Furnace installed by AIR LEADERS INC. My wife and i where very pleased…read morewith there service. they arrived by 9:30 am as told...and worked untill 7:30 pm. very clean cut and well mannered men. Then they explained all details. So far my furnace runs great and is very quite. its called the carrier infinity. I will recommend them too all. I am deeply satisfied with these people and will highly recommend them to anyone who is looking for good quality work. Thanks AIR LEADERS INC

I needed a basement renovation, so I looked for options and found MVC Construction. The renovation…read morewas excellent. If I ever need another job, I will not hesitate to hire them again. Highly recommended.

A few months ago I hired this company to carry out a renovation in my business, they carried out…read morethe work in the agreed time with a very nice finish... I recommend this company.... for sure.......

Our toilet was leaking and other plumbers were not going to arrive fast enough. The refined crew…read moresent out someone right away and we were very happy with their extremely high level of customer service. I was so happy with their turnaround and could not recommend them more highly!

$1280 to change a faucet…read more On Thursday I found mold under my kitchen sink. I recaulked, tore out the moldy areas, and bought a new faucet just to be safe. My wife and I both work and are busy with 2 kids under 4, so even doing this much on my own was a bit stressful and our sink is in high-demand. However, I've changed faucets before, and I knew I could do it myself. Then I learned that the water shutoff was broken. At this point, I decided to call a professional. I called a few highly rated plumbers in my area and got quotes. The competition quoted $220-450. The Refined Plumber would not give a quote or even a ballpark estimate in advance, but I assumed it would be in the same range. Even if it was 10-15% higher, no big deal. The refined plumber was the only one available to come 8-12 am the following morning. Great. I went to sleep happy that my sink would be fixed in a few hours and a few hundred dollars. My in-laws rearranged their mornings to help out with childcare when the plumber arrived. What follows are criticisms I never would have written if (a) the price was in the realm of the others, (b) there had been better management of my price expectations and communication about they the team was capable of completing, or (c) the team had actually delivered an exceptional "refined" experience. I want to be clear that the young men who visited my house had the standard professionalism you'd expect from certified plumbers. It is the price and perhaps company strategy that compels me to dissuade others from making the same mistake I did. I wish Yanky and Nate the best. It's not their fault the company uses the pricing strategies they use. Had the price been in line with the product, I'd give 4-5 stars. Between 8-12 I politely declined service for the competition as they followed up on my inquiries. I knew that help was on the way. My mistake. Yanky and Nate arrived at 1 PM for our 8-12 window. Apparently there was a plumbing emergency. No big deal. Not convenient for my family and in-laws who arranged their day to be available in the morning, but I get it. After quickly assessing the problem, Yanky spent a while telling me about the various packages and memberships available. A salesperson or a plumber? We already know what needs to be fixed. Then the bombshell: $1280 to change a faucet AND they can't change the water shut off valve. This was the whole reason I called a plumber. I told the receptionist when I ordered their service. How can this cost 3-5X what the competition quoted!? Yanky assured me that nobody else offers the quality that he can offer. He also said the water valve issue maybe I could do myself. Now I am in an awkward position. Do I send them away and coordinate time off work and babysitting another day? Do I tell my in-laws sorry they cancelled their plans to help out with the kids today? I decided to go for it. At least they will do a professional job and their online reviews were good. Maybe they really are worth $1280? I just need an operational, watertight kitchen sink, and it would be great if it was done before the next round of toddler feeding. "We will be gone within an hour," said Yanky. Of the 3 hours they were here, far too much time was spent explaining various packages, memberships, and referral programs. Perhaps if they didn't waste this time, they could stay on time for their appointments. Again, I want to emphasize that very little of my disappointment is actually Yanky or Nate's fault. In a company like this they do not choose the price and they surely are told to present things a certain way. However, due to the outrageous price I feel compelled to disavow them of the illusion that this I some kind of superior or luxury product. I'd recommend Yanky wear eye protection and a respiratory mask when he is working near mold, especially in front of Nate who is only two weeks into his apprenticeship, but if Yanky wants mold in his eyes and face that's up to him.

Great Service. Fast, knowledgeable, friendly!!!! We have found our new home comfort and…read moreemergency go to people. Our old humidifier was on the fritz. Response to phone message within 30 min and visit with in the day for a non-emergency! They went above and beyond in install and giving the full system a health check. Thank you Fabian!

Was told of a gas leak after Enbridge gas meter change. Most companies called could not repair it…read moreon a Friday and it would be a Monday job. This meant no hot water for the whole weekend as the gas was turned off. Call NewTown and although busy would try to get to us near the end of the day as their jobs were not nearby. True to word, Tony came and made things right also pointing out other deficiencies and fixing those too! Refreshing to meet honest hard working people! I have no hesitation to use this company again.... Thank you NewTown!

It was a complicated limited space in the basement where the pipe goes to the backyard, near the…read moreouter wall, next to the beams. There is not enough space to do anything except open or close rotation valve for (mine) big hands. Ever open or close twice per year, it was not a simple procedure. Valve starts to leak when turned. So, if you have a similar problem - call Grey Water, ask Victor - he knows how to solve it. First responded, fair price, arrived on time discussed, works fast and effective, has all tools and valves needed. Replacement was not easy due to limited space. The same time, it was an excellent job! The valve has been replaced with a new one, and it's a pleasure now to open/shut the water, no more issues. Thank you! Highly recommended to friends and family.

It's always a 5 star rating working with Brooks Heating and Air. They have worked on my furnace and…read more installed new AC....all super experiences. Recently I worked with them to have my ducts cleaned. The technician was professional and did a great job.

Amazing service! We called Brooks Heating and Air because our furnace wasn't working properly. The…read morereceptionist who answered the phone (nice to talk to a real person!) was very friendly and helpful. Chris came out right away and explained what our options were and answered all our questions. He was able to fix the issue and saved us having to replace the furnace. We will definitely be coming to Brooks in the future for anything we need. Its a great, local, family run business.