Top notch customer service. Had a problem with my new LVP flooring and they rectified the issue to…read moremy complete satisfaction. I would definitely recommend this company for all your flooring needs.

we had carpets installed by Jeffs in r\Rockland ma. we had excellent services both at store and in…read moremy home .WILL USE THEM AGAIN !

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a fantastic experience working with Wellesley Rug and Carpeting. They were extremely…read moreresponsive, professional, and on time to appointments. We are so happy with our finished product (stair runner)! I would highly recommend them!

I've used Pride Carpet Care several times. The last time they had to come back to my home. The tech…read moreused dirty water on my chairs. They came back out and made it right. However, today I had scheduled appointment in te late afternoon and no has showed up. Called the office and the gentleman said he doe not have my on the schedule ??!! HMMMMM I clearly made the appointment, Now they wat to charge an extra $20 for a trip charge when clearly I was quoted a set price and i was NEVER TOLD ABOUT A TRIP CHARGE NOR HAVE I EVER BEEN CHARGED AN ADDITIONAL FEE!! DO NOT USE THEM! DIRTY WATER NOT ORGANIZED .. I WILL NOW USE AZ CARPET CARE!!!!!!

I had Doug of Pride Carpet install carpets at my home in September/October 2018 and in early 2021 I…read morenoticed "bumps" in the carpet - just 2 1/2 years after they were installed. The invoice from Pride Carpet indicates they have a lifetime warranty on all stretching so I contacted Doug about the issue. He got back to me after 2 messages and came that day to take a look. He assured me he could re-stretch the carpet, but told me to wait a week because it had been humid. I called a week later and advised the "bump" was still noticeable and I would like to schedule the work. After 3 more voice mails and 1 email over the next 2 weeks I finally heard back from Doug. He indicated he was currently unable to work but said he would get back to me the next week. It has now been 10 weeks and he has not returned any of my messages. I would not recommend using Pride Carpet. The workmanship is questionable, they are unreliable, unresponsive and do not follow through on their guarantees.

Empire will bend over backwards to get you order and your money but the installation crews are not…read moreall the same caliber and quality control is lacking. I cannot in good faith give Empire a good reference, the quality is quite less than what it should be and they do not stand behind their product and installation. I have a soft spot on the floating flooring plank installed in my living room. I spent a small fortune, over $8000. total on the flooring installed by Empire and then they try to stick me up for another $350. to repair their defective work. That is totally unacceptable and adding insult to injury. Don't walk away from Empire, RUN!!! and do not look back. I will never do business with Empire again and will be happy to tell everyone else I meet and know to avoid Empire at all cost.

They receive 2 stars because the customer relations team was responsive and I was able to easily…read morecancel my contract. READ YOUR CONTRACT before signing! They are not liable for damages to your home, including wiring and plumbing. They use subcontractors. Our installer was awful and that's why we rejected the install and canceled the contract. He showed up 3 hours later than what he personally told us, he had old carpet and padding stacked on top of our new carpet (no protective barrier) and one of the carpets was incorrect. You have (3) days to electronically cancel your contract and a different date to mail your certified letter to cancel. We weren't willing to take the gamble after the first installer experience and so glad we read the cancelation policy. Good luck!

Colony Rug is worth going out of your way for. They have a terrific array of carpet and floor…read morecoverings, including the Fleetwood Fox line from the UK and their own line of carpet; their people are enthusiastic and knowledgeable, and the installation team they sent to my house did a fantastic job. I only had two stair runners done but you'd have thought I was carpeting a mansion - they treated me terrifically. I have to admit, this is not the least expensive place you are going to look for carpet, but it's worth every penny. If you really want a great look in your house, and want the best, I definitely recommend Colony Rug.

We bought a home that was half carpeted- the carpets were 25 years old, former owner had dogs, and…read morethe carpets were beat. We went to see Dan at Wholesale - great experience! Professional, efficient, VERY fair pricing and quick install that was done perfectly. If you need carpet? Dan is your man! Highly recommend!

From beginning to installation, this couldn't have been a more perfect experience. Dan was so…read morehelpful and accommodating and our installers,Al, Dennis, and Oscar did an awesome job. Our rugs look beautiful the quality is excellent. Highly recommend Wholesale Carpets in Malden!

Nice selection of rugs, a variety of colors, great customer service and convenient to the Highway 24read more

superior craftsmanship great customer service and super friendly. I would 110% recommend!read more