Extremely rude customer service. Do yourself a favor and take your business elsewhereread more

Amazing selection, fair pricing and impeccable install. However, client service over the phone and…read morein person needs significant attention. Sheila Webster is a wonderful example of A+ service. Thanks Sheila.

Quality installations of Quality products by experienced company employees, curious and…read moreknowledgeable sales staff by a company that stands behind its work.

We had a great experience with this company, including with the installation at our house. Very…read moregood customer service at the store and the installers were professional and tidy. A few years ago we were very unhappy with a local carpet company and so I didn't have very high expectations this time around. But we were pleasantly surprised and I would recommend Braintree Rug to anyone.

We had a really great experience with Weston Carpet & Rugs! We got quotes from them and The Rug…read moreMerchant in Rockland for a stair runner and hallway. Weston Carpet & Rugs priced us $1,000 LESS than The Rug Merchant for a rug with the same price per square foot! Turn around time was also a lot faster (1.5 weeks from time of picking out carpet to install). Install itself was quick and rug was perfectly installed. We really love our rug and so happy we used them. -Jen in Cohasset

Bought a rug from Ali, pressure sale, a subquality rug at a premium price(4,700$) (I didn't do my…read morehomework until then rug started coming undone(dozens and dozen of pulls). We complained they picked it up and brought it back the next day. Pulls are still coming up. Took a picture and brought to another rug store who explained the quality- basically a $400 dollar from a box store. I wouldn't by dirt from Ali.

Melrose did an expert job cleaning a number of rugs for me including a custom wool broadloom and…read moreseveral handmade rugs that had not been cleaned in a long time when I was in the process of selling my house and moving to a nearby apartment. Dave was incredibly helpful with his team to pick up the rugs from my house and then deliver them to my apartment and lay them out in each room. I appreciated his willingness to accomodate my schedule and his overall professionalism and knowledge.

Great rug selection and customer service. They bring them to your home to test out what looks best…read morein the space.

I had Rustigian Rugs clean and refresh an oriental rug that has been in my family for a few decades…read morenow. Their team replaced some of the tassels that had been damaged and worn over time. I was very impressed with the results and the service I received. Everything from the quote process, the pick up, the work itself, and the drop off was handled excellently. I'd definitely recommend using them.

The best rug cleaner in the North East. Roz the owner is super nice, very knowledgeable. They do an…read moreexcellent job. I have over 100 antique rugs in my collection. So I do not take my review lightly when I give Rustigians a very high mark. They do a great job because they know what they are doing. If you want to get your rugs cleaned GO to RUSTIGIANS.

We went to look at remnants. The owner told us the remnant was nylon, then he changed and said no…read moreit was a blend wool and polyester. I felt he was telling us whatever we wanted to hear. He quoted a high price. When I asked him the name of the carpet, he said he couldn't tell me. I was not impressed.

I went to Dover Rug for cleaning. Although it wasn't cheap but the rugs came back like "as new"…read morefrom a hundred years ago. Not only did they treat the rugs with care, they educated on the history of my 100 year old rugs. They made me feel that WE are custodians of historical timepieces that need to be cherished and preserved. I highly recommend Dover Rug for any of your needs. They are nice people and care about providing great service. I will always go to Dover Rug!!!

I had brought a family heirloom oriental carpet to another oriental rug specialist after some moth…read moredamage. They "cleaned" and held the rug for months, didn't repair anything, and then told me it was beyond repair but they could spray paint the badly damaged areas. I picked up the rug and brought it straight to Koko Boodakian, where they not only thoroughly and properly cleaned the rug, but hand-repaired the rug in-house, all in much less time than it took the other place. Color and pattern matching is excellent. And Sager, my main contact, was fantastic. The rug may not be perfect but it's pretty close. Thank you Sager and Koko for saving a very special carpet for me! I know who to trust with my carpets.

Koko Boodakian is the only place I would ever buy rugs from. I have been to the store many times…read moreand have always been welcomed by the owner and other staff. They have an amazing selection of rugs from different parts of Iran and other countries as well. They also have a vast collection of vintage rugs. The owner has immense knowledge about each rug and is a trusted rug appraiser. I have bought few rugs from this place. Each rug is a unique piece and represents a different design and culture. All handmade and from wool, cotton and other organic materials. I got my last rug when I was in Ohio. The owner sent me images of a collection all with very affordable prices. He shipped the rug to my address with no hassles. I received the rug and immediately saw an upgrade to my apartment and everyday life. Feels great to walk on a piece of art made from organic wool material. Of course these rugs last hundred of years and are sustainable with no plastic in them.

I couldn't be happier with my experience working with this carpet workroom on my stair runner…read more Peter guided me through every step of the selection process with incredible patience and expertise, from choosing the right carpet to understanding borders, layout, and finishes. His eye for detail and design made all the difference and gave me complete confidence in the choices we made. The installation was impeccable. The runner is perfectly placed, the workmanship is precise, and the overall result has transformed my staircase. Professional, knowledgeable, and a pleasure to work with--I would highly recommend them for anyone considering a custom stair runner or carpet project.

I had a wonderful experience with the Carpet Workroom. The staff is friendly and knowledgeable, and…read morethe carpet was delivered on time and expertly installed. I would happily use them again.

Jason was very responsive, clearly communicated, and did a great job on our carpet for a low price…read more Highly recommended!

Jason is great, he did a fantastic job and met some Very…read moredifficult requirements. I would Recommend him to anyone looking for a true professional.

I hired K-A to clean my 2 sofas and 6 dining chairs. They came quickly and did a great job…read more When they saw the mess my kids had made of the dining chairs, they were hesitant to clean them because they weren't sure they could do a good job. I asked them to give it the best shot they could and they ended up doing a great job. Two thumbs up to K-A! I'll hire them again.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people