I picked up a screw in the sidewall of one of my tires, and the sidewall location meant it could…read morenot be repaired by plugging it. A replacement tire needed to be purchased and mounted. I called over a dozen tire shops in Salem and only three of those shops had a replacement tire in stock that was the same size. Two of those shops said the earliest they get everything done was the next day. The one shop that had the tire in stock AND could install it that day was Martinez Tires. That's where I went. I expected to wait for at least a couple of hours since I was a walk-in without an appointment, and they would just have to fit my job in where they could, you know? But that's not what happened. As soon as I got there, they took my car in the shop, swapped out the new tire with the bad one on my wheel, balanced it, mounted it, and I was out of there in less than 20 minutes. Twenty minutes! And I showed up on a busy Friday afternoon with no appointment. I'd give these guys 10 stars if I could.

Oh, this is a classic case of "come on in" meaning "waste your time for no reason." Called ahead,…read moregot the green light, only to show up and find a car and bike show in full swing--so naturally, no service being done. Apparently, the part where they mentioned that key detail was conveniently omitted. Love that. Drove all the way there just to turn right back around. Absolutely stellar communication. 10/10 would recommend--if you enjoy pointless road trips.

My experience has been good the new manager zack has great people skills and always takes care of…read more Me and his team is friendly and helpful I recommend going there .

I give this business 5 stars because they were professional, informative, and courteous. My 2018…read moreFord F150 needed some TLC, including tire rotation, brake check, and replacement of taillight component Dustin, who was manning the front desk, answered all my questions especially the reason for why my turning signal wasn't working correctly. Dustin showed me the taillight was full of water! I never would have guessed. He ordered the parts and the work got finished. They also replaced my windshield wipers and gave the windshield a good cleaning inside and out. I highly recommend coming here for tires, etc. Dustin explained to me what tires I need and also what tire sales and rebates coming up on Good Friday! I will definitely be returning! Thank you, Dustin!! You ROCK!

I'd like to apologize for the bad review. This company did fix my car. They went a bove and beyind…read more, coming to my home to fix the tire. Years later I went in and got a tire put on in a few minutes. Im so sorry about being mean before. I was a little depressed over life in general. I should never leave reviews if I'm depressed. Thank you , all of you.

Went above and beyond. Great experience and great service. The owner and his entire crew were very…read morehelpful.

Really kind and nice people. We stopped on our way through a road trip and this shop was very kind…read moreand accommodating. Great price and honest people!

I had a hard to diagnose steering issue with a Ford Fusion, and I wasted a lot of time and money…read moretaking my vehicle to three different shops without the issue being fully resolved. A mechanic friend of mine recommended Hillyer's, It took a few weeks to get in, but they quickly and correctly diagnosed the issue (failing wheel bearing and bent steering knuckle). The knuckle had to be ordered so it did take a few more weeks to get the repair done, but when all was said and done they fixed the issue at a reasonable price, no more sticky steering, vibrating, and clunking. They also subtracted the $75 diagnostic fee from my final bill, which was appreciated. I would definitely recommend Hillyer's, and they will be my go to with any future suspension, alignment, or wheel issues.

These guys are great! I went in for a tire repair and they did exactly that, they didn't try to…read moresell me a whole new set of tires like other places did, and which I can't afford right now. They were kind, courteous, and really fast too! They also didn't mind my two year old. I highly recommend the Tire Experts for any of your tire needs. I will most definitely be using them for my tire needs in the future. Thanks guys!

Fair, honest and total pros. I've been going to Bernie for years and he's always looked out for meread more

Absolutely an amazing shop, they truly care about the quality of their work. I had some upgrades…read moreinstalled, a SuperPro track bar, Steer Smarts Yeti tie rod and drag link, with a Falcon Nexus 2.1 steering stabilizer installed. I had to stagger the work because of some shipping issues, but the work was done so well, my alignment, the value of this work for me was off the charts. This is where I will be bringing my truck for all things related to their services.

Knowledgeable guys, friendly staff. They were able to squeeze me in on the only day I had off right…read morewhen I needed it done. The tire shop I wanted to get an alignment at had the technician that was going to do the job. Go home on emergency. I called RJ up. He said, let me see what I can do and I'll give you a call back in five minutes. He call me back in five minutes like he said he would and got me in. It was the fact that he said what he said, and he did what he did right after. 100 bucks for an alignment.

The lady who runs the place is a scammer, dishonest and rude. Quoted me $120 over the phone to get…read morenew tires mounted and balanced. After all said and done the price magically goes up to $180. She says "disposal fee". Poster on her wall in the office says $8 per tire for disposal. I guess she doesn't know how to do basic math either. Offers me a refund but tells me to come back tomorrow even though I was there during business hours. To top it all off the wheels vibrate on the highway meaning the balance was not done properly. Also, the tires were over inflated by like 30psi. AVOID THIS PLACE UNLESS YOU LIKE GETTING SCAMMED

From my previous experience they did amazing with helping getting my wife's Cadillac taking care…read moreof. Tried to stop by the weekend to have a run swapped. Online says they open at 9 on a Saturday. So I showed up a few early and to my disappointment they never opened. Forcing my to have to drive down to schwabs. Wanna support local businesses but if proper info is updated you are lead to a waste of time.

Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.