Great customer service with a friendly and helpful attitude, fast, efficient work at an affordable…read moreprice. very very professional!

We are visiting from out of town and our tire picked up a screw. We pulled up and they took us…read moreright in and fixed our tire. They were very nice and helpful. The whole process took less than 20 mins! The whole process was simple and easy, the price was reasonable as well! Thanks!

Been going to papa red's for years! Sweet, timely, and not trying to nickel and dime you…read more I may live a little further but I will ALWAYS recommend Papa Red's!

Great service was leaving for La found a cut in side wall came…read moreTo them they got me in immediately and changed tire within 20 minutes on road.

Great service and very professional. They were able to work me in in an already booked calendar. If…read moreI ever move back to Casa Grande, they will be my go to source for auto services.

I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

Over price to change out tires. It was at end of day and they didn't want to do it anyway. So go…read moreearly if your want your tires done .

Love supporting local, these guys are super friendly and took care of my tire fast! Super…read morereasonable prices on used tires. Will recommend to friends

Fast service on walk in oil change on diesel Ram 2500. Reasonable price, they did not ambush me…read morewith added items.

I was very satisfied with The Tire Factory. Very professional and very honest about the problems…read morewith my vehicle. Their prices are very reasonable. I would recommend them to anyone.

persian gulf veteran. they took advantage of me!! the part cost less than$100, the time takes about…read morean hour or less. they charged me $450!!! not only that they didn't get my truck back for 4 days!! very shady, lied to my face and over charged me. i will see what the attorney general has to say about this!! do not trust them!!

Dash lights were lighting up on my vehicle. It was recommended that I go here since there's been a…read morenew change in ownership & management. Everyone was extremely knowledgeable and very helpful. Being a female, I expected to be taken advantage of or treated poorly, but it was the exact opposite. They diagnosed my issues, recommended options, gave fair pricing and completed the work in a very reasonable amount of time. I was even given a ride to/from my home by a very nice gentleman while the repairs were being done. I highly recommend people to go here. I definitely will from now on for any future repairs.

First, let's just say the Customer Service from Steve and the mechanics are top notch. They always…read moremake you feel welcomed and are thorough on what needs to be done to your vehicle. I feel all the staff that has worked on my car is honest and reliable. They will make recommendations but I never feel like I'm being talked into anything. Steve always calls and goes over everything before they get started with your vehicle. I always leave the shop feeling like my vehicle is running top notch with the best reasonable prices. They usually are the same day pick up or the next day pick up depending on parts availability. I would highly recommend Highland Auto to anyone.

I've been dealing with these guys for a couple of years now and they have earned my trust from…read morewheel bearings, power window motors, struts and now A/C work. They have been friendly, courteous, and thorough without trying to sell me things I don't need. Steve has been wonderful to work with getting back to me promptly on problems and costs. Highly recommended.

Family owned businesses, very knowledgeable and friendly. My daughter recommended them,…read moreaccommodating to my time schedule. Oil change was reasonably priced, close to Queen Creek

Great Service! good people, but to charge a 3% fee for using a credit card to pay a $1,000 repair…read morebill is a reason for me to not go back.