1. Martinez Roadside Assistance

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Martinez Roadside Assistance

5.0 (1 review)
Open • Open 24 hours

Services - Martinez Roadside Assistance

Tire installation

Tire repair

Flat tire repair

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3 years ago

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Wolf King’s Towing & Recovery - His car not turning on and not being able to fix anything

Wolf King’s Towing & Recovery

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Thanks for Wolf Kings coming in 35 mins after 2 other company's kept pushing back the time they…read morewere supposed to be there. The driver Luiz was really kind to me and my dad appreciate the help thank you !

Extremely TERRIBLE experience…read more I had a very frustrating experience with Wolf Kings Towing and Recovery through AAA. I was instructed to meet the driver at a Shell gas station in Fullerton, and AAA estimated that the driver would arrive within about an hour. I tracked the tow truck through the AAA app, and it ultimately took approximately 1 hour and 45 minutes for him to arrive. The driver, Luis, who told me he was the owner's nephew, was on his phone texting and calling coworkers on his non-work phone. When he arrived he remained inside his truck while talking to me. He was cold, dismissive, and difficult to communicate with. I could barely hear or understand what he was saying when he first arrived. Super unprofessional. What made the situation worse was that his tow truck BROKE DOWN. He told me he was going to drop me off despite knowing I was stranded with a vehicle experiencing mechanical problems. He offered no solutions or meaningful assistance, and I was ultimately left to figure things out and venture out on my own to find a solution after waiting nearly two hours for help. Being stranded is already stressful enough. I expected basic professionalism, clear communication, and an actual effort to assist me. Unfortunately, that was not my experience with this company. Very disappointing experience. I would not recommend Wolf Kings Towing and Recovery based on how I was treated. When police came he was asked to not leave until the third tow truck with a bed could come unload my car. When the officer spoke to Luis, he scoffed and said " well I can't leave anyway." Luis never apologized or said how this was so inconvenient. He simply never spoke to me or apologized. This companies professionalism is at a ZERO. Their solutions for their own failure to complete a checklist before leaving their lot is at a ZERO.

Dedicated Transportation Services - Hey Rich does this look familiar you use to steal them  person call me I have info he got arrested he's has a record.

Dedicated Transportation Services

(189 reviews)

I want to give a big THANK YOU to JOHN in dispatch and Marco the tow truck driver…read more Tonight, I was doing Uber eats when my car broke down. I called DTS and spoke with JOHN who was professional and had great customer service! He took care of me and was able to help me out and get a driver out to me promptly. Marco, arrived and was very friendly. He treated my car with care when getting it ready to be towed , which I noticed and appreciated. Thank you, John. For making what was a rough night end on a great note.

Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.

Martinez Roadside Assistance - tires - Updated November 2026

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