Message on my car said I was low on brake fluid. I had stopped at a local big chain store earlier…read moreand asked them to check it and they said they did not check brake fluid. I went to O'Reilly's on Washington Ave. in Cleveland, Tx. and asked for help. The young man went outside, opened the hood and put in the needed brake fluid and found where my air filter had not been put in properly and also fixed. I asked how much I owed. He said nothing ma'm. You have a nice day and then he helped me put my walker back in my trunk. Kindness was very much appreciated. Thank you!

Just have to give a Big Thank You to Chris for filling my battery order over the phone yesterday…read more My battery went out at a local business in Cleveland and he had the battery I needed and even sent it to me in town Very professional and friendly service is a rare find Thank you Napa and Chris for the great service Rick

BEST AUTO PARTS COUNTER GUYS ON THE PLANET!!! This NAPA store is as good as it gets, it dosent…read morematter if you need a $5 part or $1500 part you get the same fantastic service by guys who know what they are doing and what they are talking about. Customer service is still alive and well here.

I stop by here once in a while when I am out that way. Never had any problems, staff seems…read moreknowledgeable. I buy my auto parts and leave. It is a auto parts store after all.

So far my experience here is exceptional. I own a 2020 Ram 3500 Diesel and it stopped running on…read moreme. It looks like it would be caused by the DEF filter but I won't know until they have a chance to fully diagnose it. The service advisor I'm working with is Joshua and he's been exceptional with his customer service and care for my problem. He's gotten me a loaner vehicle and made sure that I have all the information I need to deal with any other costs or concerns for the towing and other questions I have for this case. This may be a small town but this is a very large dealership. It looks like they have about 8 large bays for service at first glance. I'm hopeful they can assess the problem and repair it quickly. We will see.

From the moment I spoke with Debbie and Mike (before I ever walked in), I was treated like family…read more The team went above and beyond to make the car-buying experience not just easy, but truly amazing. Every step of the process was handled with care, transparency, and genuine kindness. It's rare to find a dealership that not only delivers on professionalism but also makes the client feel valued and respected. If you're in the market for a new car, it's absolutely worth the drive to do business with these trustworthy, dependable, and all-around amazing folks. I couldn't be happier with my purchase--and the experience that came with it.

The young kids that works there was awesome he was going above and beyond trying to find me but I…read moreneeded but some old f***** want to try to get rude and s*** and saying that they're not doing or they don't offer what I'm asking when I know they do because I've done the same thing multiple times and then tried to tell me that I'm wasting his guys time by trying to get a part for my vehicle. And save over a hundred bucks from having to buy a whole wheel assembly when all I need is an inner bearing don't waste your time at this trash company

Ray is highly unprofessional and undermined me for being hispanic. Never had an issue with oreillys…read morebefore until i met him. Dont recommend this location

Great please I would highly recommend them. They replaced a boot on my axle while I waited. Very…read morehappy with the product I've never broken a Turner Cycles axle maybe I'm just lucky or maybe is it their products are very good either way very happy.

these guys run that old scam were they charge 3 times more than there next competitor to make…read morepeople think there getting quality. paid these scammers 2400 for junk axles that last 45 minutes. they warrantied the junk stuff they sold me. took 4 hours of my life and 60 bux in fuel that they did not compensate me for. 2400 bux and 40 something minutes of riding isn't cool i raised there stars to 2. warrentied again, this time failed after 2nd trip out, owner tels me his parts didnt fail. just popped out of place. im sure this is true but does it matter why sht stopped working when you pay this kind of money for custom made parts?? raised stars to 4. at least there good sport about warrenty and gave me a fair price on some other basic maintenance stuff. hope i dont have to go back again.

I've been in this store several times to get boat, wave runner batteries. It's like taking a step…read moreback in time. This store is surprisingly well stocked. It's a small town, and I've only seen one guy working here so if someone is in front of you, be prepared to wait your turn.

I had Fortuno's Mobile Suspension and Tune up change the spark plugs and wires, because #4 cylinder…read morewasn't hitting, rats had eaten through a plug wire. My automobile was running a whole lot better on five cylinders before the so called manchanic worked on it than it was after he worked on it. And now it is running so rough it may be running on only 3 or 4 cylinders and the trimming is probably off. The only reason they got a one star is it called?I didn't see anything lower! There are plenty more?I would like to write about how this mechanic has cost me in money, time, energy etc. I just don't have the time or the patients or I don't feel like it.

From the owner: Your mobile mechanic for expert brake, suspension, and tune-up service — whenever and wherever you…read moreneed it. Better rides. Better service. Delivered to you.

So I will start by stating I did not purchase my vehicle here but I only brought it in to be…read moreserviced because they are a ford dealership close to my house and I own a ford edge. We were unsure of the issue so we trailered my car here. They let us know what the issue was which ended up having to have computer replaced. So we agreed to have it replaced on Monday..of course the part had to ordered so by Friday they called and said it was done BUT all of a sudden every single part of the brake system needed to be replaced. On Monday they called and said 1 part needed to be replaced and it would be done by Tuesday...on Tuesday they called and said another part needed to be replaced and it would be done on Wed on Wednesday same thing! So on Thursday I was told my car was ready and ended up spending almost DOUBLE the price. Well, when I went in to pay and get in my car it was full of oil in my driver seat, steering wheel, the middle console and my door. I was almost in tears because they had already had my car for 2 weeks. I just paid a whole lot of money to them and they had to nerve to give me back my car so filthy from oil. Now I can say my car was not in tip top clean state but that was from ME. Not some worker who decided it was perfectly acceptable to return a customers car with not only oil stains but left a lipgloss in my seat and almost half a tank less of gas. The only reason I am ok with giving them 1 star is because when my husband did call up...obviously very upset they agreed to have my car detailed..which was done in 1 day and done pretty well. I would have been happy with them just cleaning up their mess and given me back my car. Also, when he spoke to different people he always said they were very nice. I just wish they would have workers to have sense enough to cover the seat with plastic and if they dont have it then at least clean the mess they left. I would never recommend this place for service to anyone. it was a nightmare.

I made the mistake of recently buying a truck from these idiots it took over a week to sign the…read morepaperwork and I week later I'm getting a call saying any more paperwork the finance people have no idea what the finance companies need is by far the worst customer service I've ever gotten at a car lot I would rather pay more and go somewhere else with better customer service then deal with these horrendous customer service at Anderson Ford

We have lived all over the US and bought many cars over the years and I have to say that this was…read moreone of the best experiences we have had. From the minute Craig Lindsey picked up the phone when I called to inquire about a Corvette to the final signing of paperwork it was a great experience. The team at DeMontrond Ford made us feel like family and didn't pull the typical car sales bs that you often get at dealerships. James the Sales Manager was wonderful to work with as well. I really have to give a shot out to Craig for doing a wonderful job coordinating the deal from start to finish and I would highly recommend him to any friends or family looking to buy a car or truck. Even with having to shuffle the car from another location to this dealership things went smoother than any other auto purchase we have made. DeMontrond Ford has a top notch team and we will go back when it's time to get another car.

It was a pleasure working with Carlos and Megan. They went above and beyond to help me find the car…read moreI wanted. I was vacillating between the Kia Sportage and the Sorrento so we looked at lots of cars. When I made up my mind, Megan gave me every incentive I was eligible for and one additional incentive. It took a while to seal the deal because I thought I should get the best rate allowed and that required some haggling. The manager came into my signing and showed me the rates I could get depending on a few factors. I have zero remorse about my purchase but I prefer you tell me how much for the car only. Later we can talk about extended warranty and other stuff.