I purchased a used Morgan Spa from the Albuquerque, NM store. I put 500.00 down. The total purchase…read moreprice was 2000.00. I was told a credit check would be run and I would be offered financing. After three days, I received a call. I was then told I was denied credit, but they would finance from a company called "US Credit" at 18%. I declined this and asked for a refund of my deposit. They claim it was earnest money (which is a legal term for a deposit in good faith) I never had the spa in my possession. They had the spa still at their store. It was less than a week from when I put down the deposit. They refused to return my deposit. I have no problem with being denied credit, though I know my credit score is in the high 700's. I do however know that laws in all states allow for return of product in original condition with in a certain time, usually 15 days minimum. Morgan Spas is a company that will do this bait and switch on financing. The address, phone number, and sales associate are listed below: Morgan Buildings and Spas Store #581 Mike Campbell, Employee # 7521 10028 Central Avenue Southeast Albuquerque, NM 87123-2626 (505) 292-3131

Horribly managed. Many problems with deliveries, then not admitting they made mistakes. They…read morescheduled over 6 different times for delivery, then always called after we waited at home and missed work with no pay, no cancel again and again. When they finally did deliver, they promised it would be first thing in the morning. At 11 am, they still were not on the way, as they were waiting for permits that they requested too late. Once on site, poor job with the set up. No cinder blocks to put under shed. It is so unstable, we have to fix it before we can use it. Never again!

This business is now called WaterScape Pools and Spas and they did a fantastic job on our pool…read more They talked us through the whole process and made sure we got exactly what we had dreamed of.

Nolan Pools is a great pool construction company. We had a salt water pool installed by Nolan…read morePools and it is absolutely beautiful! We also have a spa, water feature, walking path inside the pool, swim up bar, and a Pentair system that allows us to control our pool and features from our iphone. Its taken us some time to figure out the system but Mike Nolan has been there every step of the way. You can't go wrong with Nolan pools.

Rude, Not friendly. more concerned with whatever they're doing. than whatever you need. you can…read morewalk in, walk around the whole store. No one will say a word to you. Better off shopping at Amazon.

I just needed some parts they had them, service was fine no issues...if I need anything in the…read morefuture I now have an idea what they carry

Lindsey's pools and spas lost my business, my family's, and that of my employer's, over a $20…read moreproduct! Takes a lot for me to leave bad reviews so to say I'm flustered is an understatement! After spending around $3k with them this summer on products like a Dolphin robot, cleaning tools, their summer opening cleaning service, and chemicals that I could have gotten cheaper elsewhere, I am leaving because of $20. I bought from them because I wanted to support a local small business and THOUGHT they sold and guaranteed quality products and would stand behind that guarantee. THEY DO NOT! In May I replaced a 5 year old skimmer basket with one from their store which is in the pictures. Today, that basket that I purchased from Lindsey's broke and came right off of the bottom. There was no debris in the basket because I clean it daily and maintain my pump with regular service. So there was no extra "suction" on the basket to explain the break. Like I said the last basket I had prior to this one was 5 years old so clearly I know how to take care of a swimming pool and the subsequent parts. I have to mention that the handle of the Lindsey basket broke off on day 1 but since I have a skimmer hook to take the basket out I let it slide and didn't complain. I should have taken it back right then! There was nothing that would've caused this other than a defective poor quality product. When I brought it back to them, a young man said yeah that is crazy, that it doesn't happen often and proceeded to look the basket over trying to figure it out. Then a young lady came, grabbed a new basket and said "I can get you down here" and proceeded to tell me it was $20 to get a replacement. She wasn't rude but, there was no discussion of any kind of guarantee from the Hayward brand when I asked and not even "I apologize for that happening". Just launched straight into selling me another one. No thank you! Absolutely not spending $20 for a product that only last three to five months that I will have to continually replace. I can get better quality from a cheap no name Amazon product. I asked if Hayward had a brand promise/guarantee and wasn't given an answer. That's not the first poor encounter I've had with them this summer either but I stayed with them because the girls behind the counter, specifically the girl named Joni, were always so sweet to me and seemed knowledgeable about chemicals. I have given them multiple chances but this was the $20 straw that broke the camel's back! Super sad over that.

You don't find customer service like this anywhere but here..A+++! If you're thinking about a pool…read moreor hot tub they are the place! They stand behind what they say and will always make things right.. Thanks for taking care of me and my Hot tub.. which by the way is more important than my husband!

We contracted them to repair a side to our hot tub that had been destroyed by a storm. Their…read moreservice team tore our hot tub cover straps off when repairing the side of the tub. They proceeded to excuse their team and then eventually told us how they planned to remediate the issue of damaging our cover by giving us 10% off of our bill or 10% off of a brand new cover. We felt kind of stuck because that's all they would do, but we did voice our disapproval of their remediation plan. We had honestly contracted them to help us fix a problem, not create a problem....

I had a leak in my liner and called Burton Pools & Spa. They had it fixed in no time. Great…read morefriendly people. highly recommend them for any needs you may have.

Today we opened our pool and needed a small part (O rings) to repair a leak where the pump…read moreconnects. After my husband had tried three stores, I suggested Leslie's and they had the item I needed. Thank you Leslie's!!

From the owner: Leslie's is your trusted neighborhood pool store in North Little Rock, Arkansas and a go-to…read moredestination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Excellent service. Friendly and professional. Does an excellent job. Great communication.read more

From the owner: We specialize in making our customers happy by having their pool ready to enjoy. We offer filter…read morecleanings, sand changes, salt cell service and cleaning, pool openings and closings, vinyl repair, and plumbing repair. We can take care of all your chemical needs. 5 star service is always our mission. Everyone feels like a VIP when working with Hollywood's Xstream Clean. Call today for a free estimate!