New Ownership.
When asked for an itemized quote ahead of time, owner acted out at me saying, "I won't work with you" because "You don't trust me."
When I protested at this hostility I mentioned that I am a lifelong resident here and this is a nice town. Owner then walked over to the young female cashier and took things out on her. I felt terrible, watching her defend herself.
I proceeded only based on a previous review. But I shouldn't have, given how he treated her. AND me.
I showed up early Monday morning only to be shoved off to the next day because "a mechanic called in sick." Later, owner stated this had been because I was "accidentally put on the schedule for the next day". He was dishonest throughout, and didn't care about me or my car at all. When further work was needed, I was once again pushed off to the next day when I showed up. Neither time did anyone ever call me to tell me not to come in.
I was very patient and understanding. Owner said he would give me "a small discount". Instead, he tried to overcharge me. Luckily, I could produce the itemized quote he had forgotten he had given me.
I still paid too much.
I had begged him throughout to be thorough with my car's diagnosis, discussing its symptoms repeatedly. But he did not do his due diligence, instead "guessing" and changing out parts. This did not work, and cost me $1000 -- all I had budgeted for repairs. He didn't even drive the car afterwards to confirm the repair or tell me I needed an alignment.
When I called later to complain, he dodged me. No corrections were ever made.
I do NOT recommend this business. read more