I requested an estimate to replace my Nissan Murano differential. They told me they will NOT work…read moreon any Nissan vehicle, due to some issues with Nissan being difficult to deal with as a company. I asked if he'd replace it, if I bought the OEM parts myself and was still told they won't touch it, because it's a Nissan. I'm very disappointed, because I've heard such great reviews about this business. I really wish they could work with me, but their unwillingness to forces my hand to leave but 1 star.

My Chevy Suburban transmission 3/4 clutch pack went out. I contemplated repairing it myself after I…read moregot 2 bids from other mechanic shops that wanted to replace it for $4,000. I found Crosnos Transmission on yelp and they had good reviews. When I called they were upfront that it would take two weeks to even get started on it because of their current work load. After I told them what was happening with it, they quoted me a ballpark price that was about $1600 less than my other quotes and was exactly what they ended up charging me after I took it to them. They had my Suburban for about 3 weeks. They warranty their rebuilds which is nice so as long as you live within or breakdown within driving distance. However, if it goes down while on a road trip you are going to have to ship it back before they can fix it. I only made it four stars based on two things. The man who runs the shop is grumpy, and 3 weeks is a long time to go without a car. I have had my vehicle back for over a month and am about to take a trip in it, so I will update the review if anything happens significantly during the trip.

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

Stopped by on the chance they could help me out with a tire. They were all busy but stopped and…read moretook care of me in short manner. It was a small job and interrupted their morning but it didn't seem to matter. Will recommend in the future.

HIGHLY RECOMMEND!!!! Our vehicle broke down while traveling,…read morewe coasted into another repair shop's lot thinking we couldnt believe our luck, only to have Ralph of Ralph & Sons refuse to help us! We called Master Auto Repair and they were more than accomodating and empathetic to our emergency! AAA had us towed from Ralphs to Master Auto and because they are certified through AAA, we received a 10% discount and they even double checked all of our fluids and tire pressure before pickup, just knowing we were traveling! Communication was excellant every step of the way and the price was more than reasonable with 2 year guaranteed parts! 2 Thumbs for this shop!!

I've had repair work done to the front end of my truck prior to coming here by other places, no one…read morecould seem to do the job properly. They took the time to guarantee the parts they were putting in would fit properly this time. It hasn't drove this good since I've owned it, very professional staff and a very clean job overall. They have my business going forward.

My truck showed a check engine light and was leaking fluid. I dropped it off on Saturday and called…read moreMonday with info... I was told that it'll be a day or two before they could look at it. I called on Friday ( 5 days now) I was told that they checked it and was told the same issues I originally told him. I called back in one week (11days now) and was told that the same but with a quote finally. On day 13, I walked there (I live close) and took it to another shop. It was fixed in one day and a half for $680 less than Mike's would have charged. I'm convinced that Mike' automotive is taking advantage of Collinsville. Be Aware!

I would give them zero stars if I could. Do not go here. I…read morehave never written a bad review in my life. I am not the complaining type. However, I want to save anyone else the frustration we had. Lots of money spent. 5 weeks wasted. Car still didn't run right. Here is what happened: November 2025 Our 2018 Chevy Trax was losing power and had a check engine light come on. My husband called Mikes about a week before Thanksgiving 2025. He said he was busy, due to the holiday ... understandably, and he wouldn't be able to get to it until Dec 1. No problem. So, we dropped the vehicle off on Sunday, November 30 via their drop box. Monday - Friday (Dec 1 - 5) no update on our car. We figured, he told us he was busy ... ok. We will show grace. Dec 8 - After having to contact them, not them contacting us - we were told it had a cracked turbo and possibly an issue with the catalytic converter, but they would not be able to determine that until they took it apart and was able to asses that. They quoted us A LOT OF $$$ for the repair. They got the go ahead to fix the turbo and to contact us about any other impending issues. On Thursday, Dec 11 my husband called them to find out what was going on (again, no contact from them). Turns out the parts had been received and work was being done. Although, zero update from them. They claimed to be really busy. They let us know that the catalytic converter seemed unfazed. We picked up the vehicle at 4:00 on Friday, December 12 and paid the bill. Within 2 days the check engine light came back on. We dropped it back off for more assessment. On Friday, December 19 I sent a frustrated text to the technician. Another week had went by without any communication or resolution. We were told it was probably sensors, which they replaced without charge. They told us to pick the vehicle up via drop box. Which we did, that evening. Within 2 hours the check engine light came back on. According to them they were able to "drive it multiple times" without issue. Once again we dropped the vehicle off. Then it was Christmas and they were closed most of the week. They thought they "fixed it" and asked us to pick it up on New Years Eve. The very second we started the car is was making a very bad knocking sound. It was unmistakable and not normal. It was not making that sound at all until in possession of Mikes automotive. They told us they wanted us to drive it for the weekend to see how it sounded and felt. The sound was immediately very bad. But, it was after hours and no technician was there, and they told us to drive it, so we drove the car home. It continued to make a very concerning ticking / knocking sound. After a couple hours of driving it, the engine started smoking. After contacting Mikes, yet again, they asked us to drop the car off, yet again. So, we took it up there on Monday, Jan 4. At this point, these people have had my car for 5 weeks, charged us a lot of $$$ and it still doesn't work. I am left to question if the turbo even needed to be replaced. My husband gave them the benefit of the doubt ... once again. He was told we will get back to you. Day one ... nothing. Day two, my husband sent a text with some "blah blah" answer. Day 3, nothing. Day 4. Another week has come and gone without them reaching out, giving an update ... nothing. My husband called them on the afternoon of Friday, Jan 9, around 4:00 pm to be told that they would like him to come to the shop and determine if he is still hearing the "knocking sound" we have described. He was at work and could not go. My husband called me and asked if I could. My daughter had to leave for work and since we are down a car, we could not go. So, we asked them to leave our key in their night time drop box. Then we were told that there was "an emergency" and that the technicians had to leave the garage and our car is still hooked up to machinery in their garage. So, we cannot get our car. A technician went up there on Sunday, Jan 11 to get our car out of the shop. They did not contact us so we could come up at listen to it. They just put the key in the drop box to be picked up. On the drive home the clicking / knocking sound began again. By the time we pulled into the driveway the engine was smoking and it was leaking some kind of liquid. My husband texted a video of the sound and smoking. He was told that ... yeah, it's the water pump leaking, like we told you on Friday. We were not told that. We have a record of every single text at this point because of how discouraged we are. If that was the issue, why were we not told that (after another week in their possession) and given the opportunity to fix it. At this point I have zero faith in their ability to fix this car. It has become increasingly clear that they do not WANT to fix this car. We had to take it somewhere else and it was fixed in a day. They owe me a refund.

Their current mailing says:…read more 2nd ATTEMPT Request for Immediate Action-Time sensitive material enclosed warning: $2,000 fine, or 5 years imprisonment or both for any person interfering or obstructing with delivery of this letter. Would any credible business have this kind of misleading message on a flyer, in hopes of making someone opening it up? Pretty desperate business, and makes it sound like I have a warranty expiring. SCAM, yes it is one.

Any company that send you mail with tons of warning to be opened by, fines, postal fines and more…read moreor less trying to make it look like some official government email sent standard bulk mail needs to be put on a black list with the names of the employee's that ran with this idea put on a black a black list also. For months I have been receiving these "REQUEST FOR IMMEDIATE ACTION - TIME SENSITIVE MATERIAL ENCLOSED" notices. Once opened, it tells me that my car warranty has expired on ......... Oh wait they don't even know what car I know because it's not filled in. They are poor marketing sales company which refer you to another company getting a referral fee. This is the worst of the worst, deceptive type of business. Needless to say I hope someone finds out all the employee names and posts them somewhere and the people funding this type of scum.

Shitty service! Josh baker stole from me! Not worth the time or effort of saving your money, go to…read morea real mechanic. Josh runs his "shop" from his home so he'll make excuse after excuse.

If I could give 0 stars I would. Josh Baker is a scammer. The phone number listed online is his own…read morepersonal phone. Not professional at all. He is the only one in this "business" and runs it out of his home not a shop. Asked me how much money I had to see if he was "waisting his time".He offered to help fix my breaks when originally he said he was just going to come over to check out my situation. Apparently I needed a new water pump. Keep in mind my car has been sitting for a year and not many people have been able to get it up and running for me. Me and my girlfriend are broke college students, so getting money to repair a car isn't easy. Gave this guy $435 for parts and additionally my battery that he was supposed to change out for me because it was draining and come back the following day with it. Never happened. Called multiple times and texted multiple times. "Lost his phone" for almost 24 hours before responding. Told me to be patient after taking my money. Was nothing but nice and still was treated like shit. He has a "discount" from autozone and Orileys but will tell you the employee at an establishment ordered the wrong parts or for the wrong car. Don't test your luck because you will be screwed. He attempted to get even more money out of us and we have filed a police report due to this so called business man. Receipts and everything were kept. He may be able to do simple things , but he is by no means a man nor a real mechanic. A con artist that uses people's life situations, and makes them even worse. Me and my girlfriend are out so much money. We even had an agreement and he didn't follow through. A pussy ass thing to do. Don't do business with this guy as a whole bc it is not a real business. He is a bitch if you will. Neglects everything you ask and tries to steal everything you have. We are out a car with no battery and $435 worth of parts. Don't be stupid or naive and use the benefit of doubt no matter the stories. Don't take the risk no matter how desperate. Save and do it properly. This was not an experience, this is a nightmare. This is my 8th repost because he deletes like a little bitch Everyone needs to know what you did and will do to others. Two can play at this bud.

I had an appointment at 2:00 for a simple oil change. Waited for 3 hours!! And no one even bothered…read moreto apologize for the long wait!! I won't be back!!

Excellent experience at this Dobbs! Went in for a four wheel alignment, and couldn't be happier…read morewith the price and service received.

Chapos for the win! Got a screw in my tire on Sunday and it went immediately flat. Walmart and any…read moreother store within a 20 minute radius that was open didn't have the size. But guess who did, CHAPOS! That's right, I was in and out within 30 minutes with a great used Firestone which got me back to Chicago. Been a week now and super pleased with Chapos quick service and excellent value. Highly recomend!

From the owner: Chapo's has always taken care of all our customers tire and wheel needs, exceptionally well…read moreexceptionally fast. we also offer full auto repair services and full auto detailing