Ken is so honest. His shop is really one in a million. I trust him and have been going here for…read moreyears.

Two years ago I took my vehicle here because the "check engine" light was on. Took it there because…read morethey used to do emissions testing and I was confident they could take care of the problem. I had to return 2 times because the light kept coming on. After spending $1700.00, I quickly took it to get tested. Two weeks later the light came back. Fast forward to today, time to get it tested again. I went to another shop. Current shop owner asked if I had a shade tree mechanic or took it to a shop last time. I explained the situation and was informed it would be $2200 because the work done previously had to be corrected. Save yourself the trouble and go elsewhere.

Communication is key with me when repairing a vehicle. Rister's exceeded expectations here. I had…read moreto have a transmission replaced, they came with a recommendation from a trusted source. I am glad i followed that recommendation! Everything went extremely well. I will be returning to them for sure!

The guy that answers the phone all the time, forgot his name, big white guy, is Rude and will…read moreovercharge you. He tried to charge me $480 for a battery for my jeep wrangler which didn't include installation. When i refused, he tried to charge me $70, half an hour of diagnostics, for checking 2 of my fluids (oil & transmission fluid) without performing the diagnostic on my transmission, i was there to get a transmission diagnostics. In addition, got mad and hung up in my face because i chose to take it elsewhere. Horrible experience, I highly DO NOT recommend. The new shop I took it to informed me that my battery that was already in the jeep was under warranty and I can switch it out if I want or he can get me a better battery (same battery that Risters tried to charge me $480 for), for $250.

Best Service Station in South City!…read more When it comes to auto service, I'm all about having a guy. I don't particularly like going to the big box stores for something because it always ends with a big bill and me yelling at strangers. I had a guy in South City, but he's been pretty flaky lately. Therefore, I looked into Advanced Auto Service on Gravois. Mike Silva is a standup dude. A friend suggested that I talk to him about my next oil change, which I desperately needed, and the rest of pretty much history. He is by far the friendliest mechanic that I've ever met. I guess that doesn't say much! Haha. However, he and his wife have been very friendly and helpful. While big box stores will put the fear of God in you, Mike does keep tabs on routine maintenance and makes suggestions for improving the life of your car. He also understands when someone is on a budget. He helped my friend locate a used hood because she had damaged her old one in an accident. Altogether, he is very easy to work with, and I highly recommend his services to anyone in the South City/Bevo area.

OK-customer service, but then annoying to deal with when you spend $1600 on a repair but your car…read moreis still unusable because "it wasn't leaking when in shop." It's fine though! I got $56 back! :-) Out of shop my car worked for one day. Then stalled on me twice while driving. I brought it back and it was another $1200 maybe $900? To fix the problem. I would have just bought a new car if the repairs were more than $2000 initially. I did not have the financial capability to accommodate any price over $2000. I tried to make the $1600 work though because my car is very useful for my line of work. After pulling some strings I was able to cough up the money. Mind you, to repair the car any further it was at least $600-900 more because the coolant can was damaged. But I wish I knew this prior to driving it. Again, it didn't work after a full day of use. But all fluids were checked. I couldn't pay for this again nor could I go without a car for much longer. I ended up bringing the car to car max and trading it in. Again a car is very useful in my line of work so I needed it ASAP. I didn't have a car for about three days while it was in their shop and it really set me back. I called initially to ask for compensation considering how much money I had dropped on the repair. Mike had told me he could tow the car to the shop and try and fix the problem. All I would pay for was the part. The part USED, was apparently $600. I would not pay that money on a 2007 Toyota Prius. Nor would I have the capability to be without a car again. I declined. I asked for a $400 refund Mike said he would call back, never did. Two weeks pass and I drove there again asking to speak to the owner, Mike. He was at lunch. I came back again two hours later, still at lunch. His employee relayed the information and Mike called me back that night right after they closed. (I'm glad they're busy!) :-) Mike was short and demeaning, understandable. I look young and oblivious to the world. It's easy to act like I'm the person in the wrong. And apologized for taking so long to get back to me. He mentioned his lawyer would allow for a good faith agreement. Sure. They gave me the option to either get their auto repair service maintenance thing for a year OR $56 for the initial diagnosis. I'm not planning on living in STL for much longer so I opted for the $56. I understand the work put into my car but I expected some compensation. Not $56 worth of compensation, but it's okay! It's some money back. All in all, I would not recommend them to anyone. I always believed that a diagnosis meant FULL diagnosis. But Mike told me countless of times, "I can't predict the future." Because I guess you're supposed to be able to predict the future rather than addressing the problem before it surfaced in the future. Maybe I was just one of the unlucky ones but you're free to give them a try. I ended up getting a new car, one star for a great oil change though!

So far toms is amazing. My diesel van broke down right in front of toms. I don't know what's the…read morediagnose or the issue and I'm sure I will soon find out but so far they are professional Androcles who I've been engaged with is keeping me posted JDs

This company is the best. We broke down and they helped us get our vehicle back on the road. They…read moreeven did the work for less then the original quote. Awesome customer service.

A quick update to Sean. My check engine light has never come back on so you got whatever was…read morecausing it with the repair. Kudos!'

They did a great job doing some body repair work on my car. And, they cleaned my car inside and…read moreout before I picked it up!! Super friendly and a fast turn around on my repair - would highly recommend!!

I got into paying for my car because I'm a female for one they didn't fix my car. They car out…read morefor parts and then parts with bad parts. I got my car back and my radiator reservoir is cracked and it won't even my car is throwing 15 different codes so what did they fix? I don't know it came back to me I brought it to him.

Amazing service and fair prices! I love the team at this shop. So friendly and very communicative…read more I don't think I'll go anywhere but here from now on! Awesome guys and awesome service. They let me bring my own parts for my transmission service and only charged me for labor. Literally cannot say enough good things about them.

He just wants to help with your vehicle anyway he can and give you the best possible value.read more

Really nice guys. They helped my boyfriend in a bind and did everything to help us. They made sure…read morethe car was safe. Even though our issue could only be resolved by the dealer, they didn't charge us for anything. I'd definitely recommend them.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..