My truck showed a check engine light and was leaking fluid. I dropped it off on Saturday and called Monday with info... I was told that it'll be a day or two before they could look at it. I called on Friday ( 5 days now) I was told that they checked it and was told the same issues I originally told him. I called back in one week (11days now) and was told that the same but with a quote finally. On day 13, I walked there (I live close) and took it to another shop. It was fixed in one day and a half for $680 less than Mike's would have charged. I'm convinced that Mike' automotive is taking advantage of Collinsville. Be Aware! read more

I would give them zero stars if I could. Do not go here. I have never written a bad review in my life. I am not the complaining type. However, I want to save anyone else the frustration we had. Lots of money spent. 5 weeks wasted. Car still didn't run right. Here is what happened: November 2025 Our 2018 Chevy Trax was losing power and had a check engine light come on. My husband called Mikes about a week before Thanksgiving 2025. He said he was busy, due to the holiday ... understandably, and he wouldn't be able to get to it until Dec 1. No problem. So, we dropped the vehicle off on Sunday, November 30 via their drop box. Monday - Friday (Dec 1 - 5) no update on our car. We figured, he told us he was busy ... ok. We will show grace. Dec 8 - After having to contact them, not them contacting us - we were told it had a cracked turbo and possibly an issue with the catalytic converter, but they would not be able to determine that until they took it apart and was able to asses that. They quoted us A LOT OF $$$ for the repair. They got the go ahead to fix the turbo and to contact us about any other impending issues. On Thursday, Dec 11 my husband called them to find out what was going on (again, no contact from them). Turns out the parts had been received and work was being done. Although, zero update from them. They claimed to be really busy. They let us know that the catalytic converter seemed unfazed. We picked up the vehicle at 4:00 on Friday, December 12 and paid the bill. Within 2 days the check engine light came back on. We dropped it back off for more assessment. On Friday, December 19 I sent a frustrated text to the technician. Another week had went by without any communication or resolution. We were told it was probably sensors, which they replaced without charge. They told us to pick the vehicle up via drop box. Which we did, that evening. Within 2 hours the check engine light came back on. According to them they were able to "drive it multiple times" without issue. Once again we dropped the vehicle off. Then it was Christmas and they were closed most of the week. They thought they "fixed it" and asked us to pick it up on New Years Eve. The very second we started the car is was making a very bad knocking sound. It was unmistakable and not normal. It was not making that sound at all until in possession of Mikes automotive. They told us they wanted us to drive it for the weekend to see how it sounded and felt. The sound was immediately very bad. But, it was after hours and no technician was there, and they told us to drive it, so we drove the car home. It continued to make a very concerning ticking / knocking sound. After a couple hours of driving it, the engine started smoking. After contacting Mikes, yet again, they asked us to drop the car off, yet again. So, we took it up there on Monday, Jan 4. At this point, these people have had my car for 5 weeks, charged us a lot of $$$ and it still doesn't work. I am left to question if the turbo even needed to be replaced. My husband gave them the benefit of the doubt ... once again. He was told we will get back to you. Day one ... nothing. Day two, my husband sent a text with some "blah blah" answer. Day 3, nothing. Day 4. Another week has come and gone without them reaching out, giving an update ... nothing. My husband called them on the afternoon of Friday, Jan 9, around 4:00 pm to be told that they would like him to come to the shop and determine if he is still hearing the "knocking sound" we have described. He was at work and could not go. My husband called me and asked if I could. My daughter had to leave for work and since we are down a car, we could not go. So, we asked them to leave our key in their night time drop box. Then we were told that there was "an emergency" and that the technicians had to leave the garage and our car is still hooked up to machinery in their garage. So, we cannot get our car. A technician went up there on Sunday, Jan 11 to get our car out of the shop. They did not contact us so we could come up at listen to it. They just put the key in the drop box to be picked up. On the drive home the clicking / knocking sound began again. By the time we pulled into the driveway the engine was smoking and it was leaking some kind of liquid. My husband texted a video of the sound and smoking. He was told that ... yeah, it's the water pump leaking, like we told you on Friday. We were not told that. We have a record of every single text at this point because of how discouraged we are. If that was the issue, why were we not told that (after another week in their possession) and given the opportunity to fix it. At this point I have zero faith in their ability to fix this car. It has become increasingly clear that they do not WANT to fix this car. We had to take it somewhere else and it was fixed in a day. They owe me a refund. read more

I wouldn't recommend them to anyone not even my worst enemy. I went in for an engine replacement and left with issues that I never had before with 4,000 repairs needed. I spent over $8,000 and still can't drive the car. I never had any of the issues they mentioned until now. This is the worst decision I've ever made was trusting them with my vehicle. I pray they're blessed on their business journey because when you wrong people you'll reap what you sow because they know they caused this damag. read more

We have brought our cars here over the years and have always had excellent work and service.

I took my car there for my check engine like was on. They told me it was my anti knock sensors, so I told them to change them. That was first mistake. My car was there for 5 days. A couple weeks the light comes back on, so I go an I had to set up an appointment so I did. Took it back in and after2 days I called to see what the problem was and they told mt it was a set of bad anti knock sensors that they just replaced. I was told that on sensors there was only a 30 day warranty on them so I shell out another1600.00. T this day my light is still on. So DON'T take your car there. read more

Not good one I'm upset I had them put new engine was supposed to be 8000 my truck ran good when I brought to them did not miss a beat now can't seem to get running right in I'm over 10000 in now they want 1800 more for fuel pump which just had replaced it's crazy think I'm moving back to other shop but it really sucks that they can't get it man cause really like owner read more

This a great place to take your vehicle to be repaired. I was given a explanation of what was to done and a time frame when it be completed. I am very happy about everything that was done. I would definitely recommend this shop to family and friends...a job well done!! Thanks, Rich Rezabek Edwardsville,Il. read more

First time ever that I went to a tire store to get my tires checked and they didn't try to sell me 4 new tires!!!! Pete, Tom, Dan & Ms Mary were the nicest people you could ever meet. Took good care of me and my Mother's car as soon as I walked in. Fast, efficient & best price! Definitely the place to go if you live in or near Collinsville! read more

Just wanted to give them a thank you for taking care of not just our cars but my family and friends. It is great to know you can trust them to take good care of you. Our Grand Caravan that we bought new from Cassens has given us some difficult times in the last year. When it broke down last year I hobbled in and was crying they were rude and gave me an appointment for 2 weeks later. I called Mikes and they said they would look at it as soon as I got there. They fixed it and I was on my way next day. This week was frustrating with my car and Tom was so caring. Please consider them for your next auto need. They take great care of their customers read more

Brought my car for a wheel alignment and very happy with their service. I got a print out of all of the readings of the alignment. I'm very happy with this place and they are polite, courteous, and honest. I highly recommend this shop for tire and auto service. Take your car here because you will not be disappointed. read more

Not one damn star!!!!Service is terrible. I gave them my car(1984 Oldsmobile 98), told them to take their time, had my car for three months, charged me 700 dollars and the car is still not driveable!!!! Going to Vern's!!!!! Excellent service read more

I had took my Audi to this place just because I live down the street. Come to find out I wouldn't even take my bicycle there. My Audi had a mass airflow sensor problem that I had took there to fix one week later I had the same problem with my car after was out of Mike's automotive. So I took it to the Audi shop and they told me it was a mass airflow sensor I told him the situation but I just had that fixed at Mike's automotive The Audi dealership told me that the mass airflow sensor was no good. So I went back to Mike's automotive and told him the problem and he rolled his eyes at me. So never again I will go to this place I don't have time to waste because I like things fixed the first time. read more