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    Marshalls

    2.9 (8 reviews)
    Open 9:30 am - 9:30 pm

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    Homegoods

    Homegoods

    (15 reviews)

    $

    Home goods in Hyannis had the mirror I was looking for, perfect for on the wall over a bureau…read more There also was some very good coffee which I hadn't expected to see, now I know Homegoods has select food items.

    Just because someone enters your store dressed casually doesn't mean they're up to no good. My…read more69-year-old mother, who has a bad back, and my sister, who is handicapped, recently bought a house and visited your store in search of affordable furniture--though I must say, it's quite pricey and not very well maintained, likely due to poor service from your staff. Despite her difficulties, my mom brought a book and some measurements with her and was taking her time looking around because she needs it. So why should she or my sister be judged for that? When I arrived to meet them, I noticed that my mother was being closely followed and questioned multiple times about whether she needed assistance. To make matters worse, employees even announced they were calling security and continued to trail us. As we were leaving, the security guard left his post to watch us from his parked car with his headlights on. That feels like harassment. It's troubling that your staff would automatically assume those who take longer are shoplifters. I strongly urge you to reevaluate your team and provide them with training to prevent this kind of treatment. Because of this experience, I--and everyone I know--will think twice before stepping foot in your store again. We are seriously considering taking legal action we firmly believe that everyone deserves to be treated with respect and kindness, especially in places where they should feel safe and welcomed. This happened on December 7th, 2024 at the Hyannis location.

    Marshalls - deptstores - Updated May 2026

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