Very happy with the customer service. My son got his tux there and all his clothes for college. The…read moresales are pretty good and the clothes are good quality so they last. My son just stocked up on the sweaters, shorts and some long sleeve shirts.

Where do I start? My fiance and I walked into this JoS. A. Bank location, in my hometown, looking…read moreto order tuxes for our groomsmen, "bridesmen," fathers and ringbearer. The first red flag came when we explained this to the representative and he said, "I THINK I can handle that." Not in a lighthearted, joking way--in a genuinely unsure way. This kid had NO IDEA what he was doing. We carefully explained everything we wanted, chose the specific styles and had him import it into the JoS. A. Bank software. Let me tell you, this was painful. My fiance and I struggled not to grab the keyboard from him as he cluelessly tried to import our information, all the while clearly deleting everything we had already spent at least 20 minutes letting him set up for our account. At one point, I even asked him if he wanted me to take the keyboard. We eventually got everything saved and left feeling pretty damn unsure about how our order would actually turn out. Sure enough, we go to get my fiance fitted in another location, and he discovers while getting fitted that the kid gave our guys the wrong vest. We have the Baltimore location call the Easton location to change the vest to the correct one, since apparently a phone call is the only way to do it, and are assured the change has been made. We later decide we want a different tie for both the fathers and the ringbearer (he would be so much cuter with a bowtie), so I visit the Easton location directly and make sure to ask for the assistant manager rather than the representative. I felt so much more confident about this guy. He seemed competent, clearheaded, well-versed in the program they use. I asked him twice to confirm the changes just to make sure nothing got screwed up. He assured me they were made. Fast forward to the day before the wedding: Nearly all of the wedding party's vests are wrong--TERRIBLY wrong. Instead of solid black, they're HIDEOUSLY white-and-black diagonal stripes, the vest my fiance had previously changed to solid black. Half the ties are the wrong color. The fathers didn't have the ties I had been reassured they would get by the Easton assistant manager. Half the shoes were different. The best man's pants were 6 inches too short. Thankfully, my fiance noticed many of the issues the day before, and we were promised we would have all the correct pieces the next day (i.e., the wedding day). After all these screw-ups, they at least came through--for the most part--on the wedding day. The best man's pants fit. We got the right vests. The bridesmen and groomsmen got the right ties. But the fathers' ties and half the wedding party's shoes were incorrect. At that point we just let it go. Because what can you do? At least we had the right vests. Avoid this place--and I would go so far as to say JoS. A. Bank in general--at all costs. Every vendor we had for the wedding was incredible, except for this one, and they failed in every way possible. Just don't do it.

Victor is the guy to go to for a male tailored experience. I went in there with the expectation of…read morejust buying a suit off the rack. I couldn't have been more insulting. He wants you to look good and feel good. Make an appointment. Be prepared to spend money. Victor is going to make you look amazing after all is said and done. Something to note if you're high fashionista, he exclusively sells Italian. For the more fun part of the story, in less than a week, he was able to tailor a suit for me and find a proper undershirt to wear to a wedding. I'm sure he gets these kinds of pressured requests far too often, and I really appreciate him coming through for me.

I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

Ms Dee was very helpful and had great suggestions for an upcoming event I'm attending. The whole…read moreprocess was very easy going and I found exactly what I needed. Thank you!

Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

I've bought (amongst other things) a vintage men's cashmere overcoat, a pocket flask, Lucky Tiger…read moreaftershave balm, and a very nice silvertip badger shaving brush from Sixteen Tons. This is a shop that can satisfy the needs of the hipster who needs to dress up his retro a little bit, along with young professionals who want some classic flair. Yes, you can wear a tweed jacket over raw-selvedge denim jeans and make it look good. The shop's got a good selection of both new and old, the buying for vintage clothes is done well, and prices are very reasonable. If you wanna class up your act a little bit without breaking the bank, guys - this is a good place to stop. It's a little bit rockabilly, a little bit Mad Men, and a little bit Animal Collective. Enjoy.

I like this place! The selection is really carefully chosen and the interior decorating is pretty…read moregorgeous. Hampden doesn't really have any other mens clothing stores (except thrift shops) so its a great addition to the neighborhood. Think of it like the sister...er..brother store to Double Dutch. Sixteen Tons also carries other man-gifts like wallets, cologne, belts, ties, hats, etc. The clothing can be quite pricey, depending on the item, but I did recently notice a sale bin! It's difficult for me to get my boyfriend to step into an actual store, or buy something vintage ("If its used, should it be cheaper?"), so its best that I come here alone and bring back what he doesn't want. I always end up asking a bunch of questions when I'm here- usually about sizing. When the owner is in the shop, he is warm and super friendly and helpful. There is another employee who always seems annoyed that I have the nerve to ask about an item; I really can't take that type of attitude. Customer service, man! I'm hesitant to dock Sixteen Tons a star because of this one guy's attitude. The owner has true vision and really caters to his clientele. He has helpful tips (more ties coming in next week!), good suggestions (how about a cool vintage belt for the guy who has everything?) and asks the right questions to really try to understand who you're buying for. He should pass these skills on to his employees!

The crew at The Bench is awesome! They were so helpful and kind and made the experience super fun…read more I customized a cutie hat and a pouch for my mom. Can't say enough great things. Special shoutout to our king, Cam!

I highly recommend this spot! You can customize various shirts, hats, bags and more. I will say…read morethat the prices are a bit steep but it sounded like the patches are also from a local shop ! The best thing here was the experience. The owners helped me so much and made the whole process very fun!

Went in for just a couple of things but was blown away by the customer service I received at…read morecheckout from a very nice young lady named Shannon! Even before I checked out, she helped me find everything I needed throughout the store. She was kind, respectful, and incredibly helpful the entire time, all while juggling her own responsibilities and stopping to assist other employees along the way. I was genuinely impressed by Shannon's attitude and the overall experience at the store. Employees like her really make a difference, and I'll definitely be returning!

Came in with my mom and little brother to get some suits for my brother. Were actively ignored by…read moreall the associates. However, all the men were helped in a timely manner. This was our second time in the store today and were in the store about an hour before we were even acknowledged. Will not be returning.

IYKYK..in case you don't..it was nice actually shopping in store instead of online!! Found great…read moredeals!! Selection was very good and find my size! The prices very reasonable which made the shopping even more enjoyable. Dominique was very helpful when asked to unlock a purse for me!!

I love to browse Nordstrom Rack, because odds are, I'm going to always find something. Gifts, items…read morefor myself, accessories, beauty products, any and everything you can think of, can usually be found. The staff is always pleasant and the products are always neatly displayed. Great store to come to during the holidays because they have tons of prepackaged gifts and great trinkets for stocking stuffers. All and all, a great location!

TL;DR - The tailoring is amazing. The selection is great. He's very helpful and accommodating. Well…read moreworth every penny. I was recommended to visit this place to see some good selections under a budget, and this place really excelled. Mr. Francis was knowledgeable and helpful in picking out a suit that looks great, and very accommodating in helping manage the price. Then the tailoring was also amazing; as a very tall skinny person, having a fitted suit that looks good is important, and I got that here. Excellent place, excellent service, I'll be sure to bring my business here when I can.

Had two suits tailored here. The coats were done very nicely but the pants hemming and tapering…read morewere not great. Their biggest drawback, however, was their pricing. It seemed way too pricey, especially given these were not a rush order.

Staff is very nice and welcoming but more than 3 times I have driven 15-20 to this salon for them…read moreto be closed or having a delayed opening. It's very inconvenient and shows poor management in my opinion.

Overall, the salon is fine. It is clean and upgraded. There are three different locations and your…read morepackage can be used at any of them, which is nice. Although they seem to be popular, there never really seems to be a line. They also offer great specials, which is what led me here in the first place. The staff is mediocre at best, don't expect much more than a "hi, whats your last name?" when you walk in. My big complaint deals with a recent issue. Sunkissed is usually great about updating their facebook with specials, closing information, new hours, you name it. However, I was extremely disappointed to make the trip down to Calvert County to the Dunkirk salon to learn that the AC was broke(this was almost two weeks ago now?). There was no warning on facebook at all, which I believe it should have been. So I tanned, and was only able to do a few minutes due to the heat in the building and the bed. It was an extremely uncomfortable experience. So I wait some time in between my tans, return a week later...and still no AC! Once again, I made the trip down there and the salon had no AC and was still just as miserable. Now I know that broken AC happens, but if they are going to use Facebook to update their clients on the store statuses, they should have warned people about the AC before people make the drive.