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Marshalls

3.2 (16 reviews)
InexpensiveDepartment Stores

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Mike R.

Great location near my friends condo. This location was very convenient and had more variety than some locations near my home town of Baltimore. Spent fifty one dollars but got excellent value.

Dirty bathroom... They're not too busy, but too busy to clean this...

Clean bathrooms isn't the core business, but it tells us something about mgmt here. It's been this way for a while... Maybe next time I come it will be clean! :)

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8 months ago

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16 days ago

I waited 25 minutes on line to check out. The workers up front are clueless. One transaction takes then 10 minutes to complete.

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2 years ago

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3 years ago

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3 years ago

I come here often and always notice how messy certain aisles are. The service is ok, but overall I enjoy.

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4 years ago

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3 years ago

Great selection and wonderful customer service. I love shopping at Marshall's and TJMaxx

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8 years ago

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7 years ago

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12 years ago

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12 years ago

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7 years ago

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8 years ago

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11 years ago

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8 years ago

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9 years ago

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Dillard's - Ridiculous

Dillard's

(42 reviews)

$$

I had such an exceptional experience with Jana in the sunglasses department at Dillard's at…read moreUniversity Town Center Mall in Sarasota that I felt compelled to share it with both the store and corporate leadership. I came in simply looking for a new pair of sunglasses, and Jana immediately stood out for her professionalism, warmth, and genuine enthusiasm to help. She was incredibly knowledgeable and took the time to thoughtfully suggest styles for me to try, all while making the experience feel relaxed and enjoyable rather than rushed or transactional. What impressed me the most was her level of engagement and initiative. She could have easily remained behind the counter and waited for customers to approach, but instead she actively helped guide me through different options, offering expert suggestions and encouragement as I tried on several pairs. She made me feel confident and great in every pair I tried. In fact, she suggested a pair that I would have never picked out for myself -- and I loved them so much that I purchased them immediately. I walked out absolutely thrilled with my purchase. As someone who studied Fashion Merchandising in college and worked in retail for over 15 years, I recognize truly exceptional customer service when I see it. Jana demonstrated the kind of service, product knowledge, and personal attention that elevates the entire shopping experience and ultimately drives sales. Employees like Jana are incredibly valuable and truly represent the level of service that keeps customers coming back. I hope she receives the recognition she deserves -- she absolutely earned!

The person that helped me were great (Donnaleigh). However, some in the men's wear department seem…read moreto be running a tailoring scam. Very sad really as the off site tailor they funnel people too is good but very very expensive. The kick backs have to be paid for I guess. Even their sales prices are too high.

Kohl's

Kohl's

(23 reviews)

$$

Not necessarily this particular store but...I bought a ring for my daughter and needed to exchange…read morethe size. Since it was an online order and the item is not in stores, I have to return it and reorder the correct size. The ring is no longer on sale and is now $70 more. Customer service did nothing to help and refused to exchange it. Any other store would have done an even exchange for the same item.

I'm extremely frustrated by how this situation was handled and the store's total lack of…read moreaccountability. I returned a pair of shoes gifted to me by my mom to exchange for a better size, and in return, I was issued a merchandise credit card. The next day, when I tried to use the card online, it failed. When I called the number on the receipt, I was informed that the card had never been activated. The following day, I went to customer service with all of my receipts, expecting a quick fix for what was clearly the store's mistake. Instead, I spent nearly 4 hours (from 4:10 pm to 7:51 pm) dealing with a situation where I was wrongly blamed. What made the situation even more suspicious was that the card number on the merchandise credit card I received didn't even match the number on my receipt. That alone should have raised major red flags, but I was told that I had "probably dropped the card," which is absurd. I never let go of the card, and I had a witness with me who can confirm that. Then, as if it couldn't get worse, I was informed that someone else had used my merchandise credit the very next day, along with multiple other Kohl's cash cards. The woman who used my card claimed she found it on the floor, which I know is impossible because I never dropped it. This entire situation reeks of a coordinated scam. The speed with which this woman was able to use not just my merchandise credit, but several other Kohl's cash cards the very next day, strongly suggests some form of organized theft. No one wanted to question the suspicious amount of cards she used. No one wanted to question how I got an unactivated card assuming I gave it to someone which is insane. I sure did file a police report. The investigator tracked her down, and I got my money back! Despite the overwhelming evidence--the mismatched card numbers, the quick use of multiple cards, and a witness on my side--management was dismissive, unaccountable, and entirely apathetic. Instead of investigating, they kept asking, "How would you get an unactivated card in the first place?" but refused to answer that same question when posed to them. This should have been a massive red flag for management, but they seemed more interested in deflecting responsibility than resolving the issue. To make matters worse, this was money from my mom, who struggled financially, and had gifted me the shoes as an early Christmas present. Her money was essentially stolen, and Kohl's management treated the entire situation like it was no big deal. This isn't just poor customer service--it's a violation of trust. I've never experienced anything like this before, and I strongly believe that the store needs to investigate this matter properly instead of trying to shift the blame onto their customers. This happened in 2022, and I felt the need to speak out in case it happens to anyone else! I will be sharing across platforms as well.

Beall's Outlet - Birthday present idea. 22.09.2025

Beall's Outlet

(4 reviews)

$

I love this store - always a great selection and the store is always clean. The workers are always…read morefriendly and great prices.

Personally I loved Bealls like my Mother before, me, but not anymore because of the…read moreinjustice...they are playing judge, jury and executioner with people's lives who have already paid their debt to society! Even those who have withheld adjudication for insignificant charges, or other non-violent crimes. People go through the court process, complete their sentences and pay their dues. Bealls hires them, puts them to work, lets invest themselves in their jobs and two weeks later --hands them a letter firing them for vague arbitrary reasons because we live in a right to work state. Either do the background check up front ** just BE HONEST ** do not hire anyone before you do your due diligence if you only want to hire the pure and pristine people. STILL I do not wish to spend my hard earned money at a place that thinks it's too good for good people who made a bad choice. I choose people over things every time...so Bealls can keep their things because we can get those anywhere and preferably someplace they treat people like they are of value! ADDITIONALLY Beall's hiring tactics of "interview today -start tomorrow'" also mean that at any given time you are most likely paying more because they are not willing to do their due their due diligence and complete background BEFORE putting someone to in the store meaning career criminals have every opportunity to rob US blind as ultimately WE PAY the higher prices for Beall's capitalist greed. So they throw away decent folk who made a mistake versus letting wolves into the henhouse all day everyday and blame it on customer theft when its the very people they invited into their backroom, into their registers and into our pockets! STOP BEALLS NOW! BOYCOTT BEALLS IN PERSON AND ONLINE!

Marshalls - deptstores - Updated May 2026

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