This is the best home/hardware store I've ever been to. Honestly…read more Every single member of the staff is wildly helpful. They're so knowledgeable about so much. I come here a lot since we just bought our home and it needs some work. Anytime I'm in there, I can easily find someone who knows just how to help. If you need anything for your home, this is the place to go.

Went in for a pair of door knob's and left with door knobs and a great set of steps for my pier…read more The entire experience was amazing. The two gentlemen that assisted me with my purchase went above and beyond. They knew I was going to install them on my pier 250 miles away so they were very meticulous when rounding up all the parts needed. They were very friendly and courteous I'm a DIY kind of guy so I have a lot of experience with hardware stores but not one of them could hold a candle to the customer service I received at this store. Hats off to you two Van

I have a major project at my home in VA, 3200 sf of decking will be needed. This location is the…read moremain office and not a customer visit location. I will admit, I have called 5+ times reviewing the product and confirming quantities. Every interaction has been top notch.

This business has friendly folks that are always willing to help you with whatever hardware and…read morebuilding needs you have. They recently held an item for me until I was able to get there and purchase it. It was the last one in stock.

Neathawk is an old valued big box type hardware and home store. Unlike the real big box home…read moreimprovement store, they staff with knowledgeable and helpful people who are there for the customer. Great job!

Great people to deal with. The lumber was top notch at a…read morefair price. If you have been to a big box store lately, you know what I mean.

I ordered fireplace doors, the inside sales team was great, although the installer representative…read morefrom their company did a poor job installing the doors. We went to open the doors and the entire doors and frame fell forward, my son grabbed the unit. The brackets inside were not attached properly, one is basically upside down, very poorly installed considering we paid the installation fees.

We are in the process of building a home and ran into an issue with a gas log unit we purchased @…read moreDixie products ( Too many btu's for the area). I contacted Kevin @ Dixie Products and explained the situation as we were well beyond the 30 day return period. We received exceptional customer service and were able to exchange for another product that would meet our needs. I highly recommend Dixie Products. We have purchased numerous gas logs from them over the past several years and have always received quality products and quality customer service!