Pool several different ones1. For adults and pretty much just adults 2. For kids and parents, a slide, 3 to 4 feet deep. 3. A mixture of family and just adult. Restaurant is quite good. Italian. Nice u-shaped bar, very nice outside dining overlooking the golf course. Scheduled activities every day if you like. For adults and kids. read more

Very tranquil and peaceful, it just feels right. Villas are spacious, love it during summer when the heat is dry with almost 0% humidity. I visit Marriott Shadow Ridge few times a year, something about this place, somehow you could slow down and just let go. read more

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Palm Springs Perfection with a Side of Holiday Magic This was our first visit to Palm Springs and our first stay at Marriott's Shadow Ridge--and it absolutely exceeded expectations. We had such an amazing time that we immediately wished we had brought the entire family and stayed longer than just three nights. We stayed in a beautiful two-room suite with views overlooking the golf course, which was the perfect way to start and end each day. The resort itself is stunning and incredibly well-maintained, with so much to do right on property: golf, swimming, basketball, tennis, dining, grilling areas, and more. You could easily never leave the resort and still have a full, relaxing vacation. That said, since it was our first time in Palm Springs, we did venture out quite a bit--but it was always a treat coming back "home" to Shadow Ridge. The staff throughout the resort were consistently friendly, welcoming, and genuinely helpful. And visiting during the Christmas season made the entire experience feel especially magical--the decorations, atmosphere, and overall vibe were just beautiful. One of the highlights of our stay was spending our evenings at Giuseppe's Pizzeria, which quickly became our favorite spot on property. We enjoyed evening drinks there two nights in a row, thanks in large part to the warm, fun energy of both the staff and the regular guests. Marco was our bartender both nights and was fantastic. The restaurant's GM, Paul, was equally impressive--personable, welcoming, and clearly a great leader, as the entire staff seemed to have a lot of respect and enjoyed working for him. As a special holiday bonus, his friend--who dresses as Santa and visits hospitals during the Christmas season--stopped by the restaurant one evening. He was an incredible Santa, and it was heartwarming to see both adults and children lining up for photos. Add in the live music at the bar each night, and it made for such an entertaining and memorable experience. We will absolutely be returning--next time with the whole family and for a longer stay. Marriott's Shadow Ridge made our first Palm Springs visit truly unforgettable. read more

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We stayed here for a staycation. It was great for our family - 2 adults and 2 kids (6 and 3). We went in June. It was warm, but we were able to get to the pool early and then took a nap after. Poolside food and drinks were great. We used the shuttle to get around the resort and even took advantage of the art classes with the kids. I would love to come back next summer. read more

We had a short overnight stay here but really enjoyed our time. The room was sparkling clean, we were conveniently located across from the pools. This is a family friendly resort. The grounds are very beautiful and we really wish we could of stayed longer. We will definitely be back. We didn't try any of the restaurants on site except for drinks at the pol bar, but will definitely do that next time. Check in staff were friendly & fast. Staff throughout the resort that we came in contact were all very friendly. read more

Marriott's Shadow Ridge II- The Enclaves - Pina Colada by the pool. - Hotels Near Me - Palm Desert, California

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My wife and son stayed at the Marriott Shadow Ridge for 4 nights for New Years between 12/30/2025 and 1/3/2026. We had stayed here back in 2019 and had a really good time. Unfortunately since COVID, they had made some changes which I feel made this resort less desirable, mainly that they converted the movie theater area into a multi-use area. The theater is moved to the room where they had an area with video games. They also stopped showing multiple movies throughout the day, now just 1 kids movies vie during the daytime at the theater and another movie in the evening at the Snakebite pool. They do still offer plenty of daily activities for both adults and kids. All the pool areas were well maintained. There are plenty of people playing pickle ball at the converted tennis courts. They did leave a couple tennis courts for tennis use only. The staff at the Chuckwalla Bar and Grill were super friendly and provided great service. The staff at the front desk were very nice and efficient with check-in and check-out. We chose not to participate in the owner update/timeshare presentation on this trip and they weren't pushy about it. The concierge allowed use to convert some soon to expire club points into resort credit, so that was a nice option versus letting our points expire. We stayed in the smaller side of the 2 bedroom lock-off, but unfortunately the neighbor on the larger side were really loud throughout most of our stay as the door between us did not block much sound. They really need to put some sore of sound deadening insulation between the lock-off doors and hen they are split units to block sound. Overall, we had a pleasant stay other than the noisy neighbors. Now that our kids are older (18 & 13 year olds), we probably won't come here anymore as this resort is best for people with younger kids (under 12 years old). The J.W. Marriott Desert Springs is better for adult stays. The Westin Desert Willows (where we own) and Westin Mission Hills are other options in the Marriott system. The Shadow Ridge is fairly close to the freeway for easy on/off and is close to shopping such as Costco, Regal movie theater and restaurants next to the freeway. read more

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We stay here when we can't get the dates at the JW. As mentioned before, this is a Marriott vacation resort so lots of menacing "come to our time share presentation" and phone calls - NO...STOP pestering me!! I'm a lifetime Bonvoy Marriott Titanium Elite and they do not recognize nor give the benefits. we come here for peace and quiet and a relaxing environment- the last two times, the pools (Snake Bites) were crazy noisy, loud obnoxious adults and kids...they need an adults only pool! Rooms are really out dated and furniture is pretty beat up. Grounds are well taken care of. We're going back to the JW! read more

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I stayed February 12-14, 2026. Don't stay here. For nearly $1,000 for a day and a half, this place was filthy, poorly managed, and completely not worth it. We specifically requested a ground-floor unit. At check-in, we were told we were on the second floor -- and that the elevator didn't work. No heads up. Just "oh well." The villa reeked of smoke. We reported it. Nothing was done. The floors clearly hadn't been vacuumed -- there were THC gummies scattered across them. The bathtub had someone else's hair and dirt still in it. The sinks looked like they were wiped with a towel instead of actually cleaned. The refrigerator was dented and beat up. This wasn't minor wear and tear -- it was neglect. The "gift shop" that supposedly sells food never had anything in stock. Every time we asked, they were out. Checkout is a hard 10:00 AM with zero flexibility. There are too many great places to stay in the Palm Springs area to waste your money here. Service has gone downhill, standards have dropped, and no one seems to care. If I could give zero stars, I would. read more

I came here as a prospective owner and was obligated to sit through their sales presentation for my stay. While I was at this property, the elevator stopped working two times when it was over 100° and there were people stuck inside. I had to report it to maintenance and although they came quickly, it was extremely unprofessional to see that daily used amenities had failing maintenance at resort owned by Marriott. Also I use the term resort loosely, as there was no spa on site and no restaurants attached to the villas. We had to drive to other locations to access the amenities we wanted. There were many pools, but also many children everywhere. This is not a place for romance or couples. The sales presentation was also very obnoxious. After I sat through one presenter and told them no, I was then asked to see two more people who continued to present the same information to me after I already declined, and the third person wasted more than 20 minutes of my time by not even being in the room after I was asked to go and speak to them they were very rude and condescending after I told them I was not interested in becoming an owner at this time. I would much rather have paid for my vacation than deal with that deplorable sales experience. They also thought that it was professional to give me paperwork prior to my presentation that clearly indicated I was there celebrating a birthday, but highlighted the fact that I was not getting a gift. FYI you don't make any rental revenue by being part of their vacation club. You have to pay maintenance fees and taxes, and you are not guaranteed the property you want, when you want it. There are blackout dates and people who have larger portions of ownership than you that will have priority. Since I already own property, this did not sound like a good deal to me. read more

Marriott's Shadow Ridge II- The Enclaves - Figures presented to me during owners sales presentation..... - Hotels Near Me - Palm Desert, California

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After 15 Years, We're Saying Goodbye to Marriott Shadow Ridge Our family has spent the last 15 years creating unforgettable memories at Marriott Shadow Ridge. It's been a treasured tradition, booking our two bedroom suites, packing up the kids, and soaking in the sunshine together. Sadly, this year marks the end of that tradition. The drastic decline of the resort has made it clear we won't be returning. The experience this year was a complete disappointment, starting with what felt like a blatant money grab. Added fees for everything: towels, parking passes, even trash bags. Really? Cutting staff while nickel and diming loyal guests is not a smart move. The property itself is run down and poorly maintained. Stairwells were filled with trash, perhaps because disposing of it now comes with a fee. Bugs, spider webs, and even wasp nests covered the balconies of every unit we booked. This once beautiful resort is now barely hanging on. The pool area, which used to be a highlight, has become a frustrating and over policed space. Security hovered all day. Want to order food? You can't eat it by the pool. Want to enjoy music? The speakers are broken. Kids want a snow cone? Only one flavor. Towel? That'll be $25. The bathrooms were dirty and smelled awful. The waterslide was broken. Ping pong? No paddles. Cornhole? No bags. The place feels abandoned by anyone who cares. What was most upsetting was the treatment of guests. Our children were repeatedly chastised by staff for simply playing. Adults were told to quiet down while eating dinner with family. Staff felt more like prison wardens than hospitality professionals. We were shocked by the tone, the attitude, and the level of harassment. The red shirt security boys, as they're now known, were the talk of the pool. Everyone around us was equally appalled at how guests were being treated. This is not what Marriott stands for. Our family has been staying at Marriott properties for generations, and we know this is not the Marriott way. It's heartbreaking to see a property with so much history and potential being destroyed by poor management, careless policies, and a complete disregard for guest experience. Sadly, we are not the only family who feels this way. Conversations with other longtime guests at the pool echoed the same frustrations. After 15 years of loyalty and cherished memories, we're heartbroken to say goodbye. Marriott management has completely missed the mark on what this resort used to represent. The values of family, hospitality, and customer loyalty have been lost. As Bonvoy Platinum Elite members, it's clear that status means nothing anymore. We're moving on to a new resort, one that still believes in being both family and friendly. read more

This is super golf resort with great amenities. The staff is very friendly and will take care of anything you need! We rented a three person room. It comes with a master suite and one bedroom with two queen beds. There is a complete kitchen with pots, pans and utensils. The living room has a large TV. The room opens onto the pool area with numerous hot tubs and two different pools. There is a bar and restaurant in the pool area. Great place to stay in Palm Springs! read more

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Oh man, this is really tough. Our family used to love coming to Shadow Ridge. We had been coming here for more than a decade. But I feel like this is going to be out last trip to this resort. We LOVED this place. But it's been on a steep decline over the last five years. The service. The amenities. The vibe. It's all off, and I don't think it's coming back. What's worse, is the resort is now out to nickel-and-dime you to death. It was shocking that they charged for parking. Which I understand, but we typically bring two cars so that was a shocking surprise to say the least. Wristbands just to enter the pool. They didn't even have the key/wristbands available. And the front desker staff told me to drive to the Westin if I wanted to replace it. I mean, I could have just stayed at the Westin. The bottom line is, Shadow Ridge used to make you feel like you mattered. That they wanted you to enjoy your stay. Now it feels like they want me to rent an AirBnb. I'm really bummed out to write this, because this place held so many wonderful memories for our family. But it's time to go. read more

The pool required children to be 48" to ride a slide. My daughter went to a water park the other day and height was only 42". I was not able to sign a waiver or have her take a swim test to let her go on the slide. This policy should be changed as children love water slides and my competent swim team daughter was denied the ability to use the slide becuase she was only 47" tall. read more

Units were old, tired, they need to be updated. Kitchen counter had crumbs and was not thoroughly cleaned. Bath towels were so then, they barely dried my body. Carpet was old and dust was embedded. Ugh read more

- - - - - - - - Feb., 2025 Visit - - - - - - - - My wonderful wife and I just enjoyed a trip to Pam Desert and San Diego, with a visit to La Jolla. This trip we stayed in the master suite; the recent renovations are very nice... these beds are phenomenal! more about the rooms, below. The property is so amazing - all the views of the mountains, and on-property plants and the golf course and animals... specifically roadrunners! on three previous trips we have seen a single road runner... this trip 3 roadrunners, all together! The sunrises and sunsets are among the best on the planet. The staff is wonderful; GM Jim is a local and clearly cares about the property and the guests. We had more fun with Araceli and team at MAZE, and much pool + sun time. See you soon, Shadow Ridge! - - - - - - - -Jan., 2024 Visit- - - - - - - -My wonderful wife and I visited Palm Desert / Palm Springs in January, and this is our first visit without the kids.Shadow Ridge rooms are two bedroom, two-bath, with full kitchen and laundry, allowing for in-room breakfasts and more, and packing fewer clothes. The rooms can be separated, and this is the first I've we stayed in the "lock-off," the one bedroom, one-bath with a mini-kitchen... refrigerator and dishwasher and combo microwave/convection oven (no stove, nor "regular" oven), with dishes and silverware and utensils (if you need more just call and ask Housekeeping for more):The room is NICELY remodeled... great colors and functional closet + dresser; and the bed and the sofa sleeper flipped locations, the addition of a table and chairs (vs. coffee table pre-renovation). New carpet, new artwork.AND THE BEST BED WE HAVE EVER SLEPT ON IN A MARRIOTT!!!The only thing that has disappointed us in our MVCI ownership has been the beds... most every trip we would both wake with achy backs... sometimes more so than others. These new beds are PHENOMENAL - firm yet with a hint of softness... unsure who makes them but so nice! THANK YOU all for making the beds so nice!We also had a GREAT TIME at The Mirage (fka Maze)... Araceli hosted great trivia matches and the staff was wonderfully generous with popcorn and lemonade one rainy afternoon. Thank you!And... we saw a roadrunner near the golf course!----------The LocationAbout 10 minutes east of the Palm Springs AirportAbout an hour east of the Ontario AirportAbout three hours from Los Angeles and San Diego Airports (though only ~ 100 miles... traffic likely to be a mix of fast and slow/stopped)Shadow Ridge is fantastically located on Monterey Ave. ... just south of I-10; 2 minutes to Costco and Walmart and other stores and restaurants.10 minutes from The Living Desert, one street to the east, on Portola, then south past Palm Desert Dr. / Hw 1117 minutes from the hiking trails on the hills above/behind Target and that shopping center - the Al Smith and Bump & Grind Trails7 minutes from Sacred Heart Catholic Church on Fred Waring5 minutes from The Palm Desert Disc Golf, at Hovely Soccer Park2 minutes to Albertson's and Bristol Farms grocery stores, at Monterey and Country Club30 minutes to the west of Joshua Tree National Park's southeastern Cottonwood Entrance, off I-10; 45 or so minutes from the northwestern entrance Hw 62.25 minutes to the Palm Springs Aerial Tram parking lot, which takes you to the top of Mt. San Jacinto----------The RoomShadow Ridge has two groups of rooms in two styles of buildings - The Villas and the Enclaves. The Villas are the original buildings on the property, and have new paint and wall art and furniture since our previous trip.The rooms are spit into two and we always reserve both the main room and the lock-off.The main room has the master bath, kitchen, living and dining rooms and laundry, with a king bed in the master and a fold-out sofa in the living room. The lock-off room is like an Embassy Suites room - two double beds, bathroom and mini kitchen - plates and silverware, small refrigerator and microwave. The two rooms are joined by doors that open to each room, as is common in hotels and resorts.Together the four of us are comfortable... and at least two more could sleep using the fold-out sofa bed.The dining room table sits six comfortably, and could fit more. There are bar stools for the elevated counter. Patio: table and four chairs on the larger patio and 2 chairs and table on the small patio.Dishes and silverware for 8 in the main room, for 4 in the lock-off; containers for leftovers.Soap for the dishwasher and sink and laundry, are provided.----------Things to do, on-property:- Activities - indoors and outside.... outdoors chess, shuffleboard, other games; arts, crafts, movies, much more- Several pools - the biggest and best is the Chuckwalla, which also has great snacks and smoothies; also quiet adult-only pools- Enjoy the sunrises & the sunsets- Enjoy the moon setting over Mt. San Jacinto- Enjoy the stars- Enjoy the beautiful blue skies, often without any clouds-------------- read more

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Came here for a getaway with my spouse for 2 nights. We checked out a night early. The property itself looks fine - generally clean, the pool area well maintained. There's a large screen tv outside that's nice (it was running games and movies as well which was a cool touch). The room itself was clean as well - no complaints. Plus, lots of grills outside if needed. But as a resort? It feels more like an apartment complex. Our room was tiny - didn't expect that when nearly every comparable hotel I've stayed at out here has been much larger. There's no outside service for the bar, which is weird. The bar itself was a bit overpriced but that's to be expected at a spot like this. In addition, the restaurant, coffee shop and gym are all at the far opposite end of the property - pretty inconvenient. Generally, staff did little to provide a welcoming environment or experience. No one asked about our stay at checkout or anything during our stay as well. Really was a strange one for us when we normally don't have that kind of experience. I think if I had a larger room and loved golf - I'd have had a better experience. But for the 2 of us looking for a respite from our busy lives, it felt like staying at a friend's studio apartment that charged me for parking. read more

If you're looking to enjoy a nice and relaxing vacation, do not stay here. When they say "kid friendly", they are not kidding. If you're looking for romance, quiet, relaxing time, do not come here. The hotel rooms are also door to door where families are stacked up in one room with kids running, yelling, and playing loud music which unfortunately you will hear the entire time until "quiet" hours. Obviously there's only so much you can do at a family hotel and it's a great family hotel, I would say if you want a family hotel it's great and it you don't then i'd recommend somewhere else. On the flip side, the staff were extremely nice and helpful. Didn't have any bad experiences with any of the staff members. The pools are refreshing and actually cold with so many different pools to choose from. Would definitely recommend going over to the Enclave's as well! The property was really clean and well kept with a lot to do. Overall it wasn't a bad place, you just have to know what kind of hotel it is read more

I loved this place. I was lucky to be the guest of a vacation club member. Our apartment was gorgeous and beautifully clean. The kitchen tools looked new! So nice to be able to cook a meal and eat on a lovely patio. Bed was very comfortable. Loved the landscaping! I'm not a golfer but it was fun to watch them. Parking was great. Superb location. I was really surprised by the bad reviews. I have nothing but good things to say about this lovely place. read more

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We had a wonderful family experience at Marriott's Shadow Ridge. Although the pricing was a bit high since we visited during the holiday season, it was definitely worth it for the amenities. There was something for everyone: I enjoyed the golf course while the kids had a blast at the pool and the activity center. They especially loved the ice cream event! It's a fantastic place for families to stay and play together. read more

My second time here. First time was with my sister in a large villa as she is a Marriott owner. This time my husband and I just got a one room unit through Bonvoy site. We had an unusual but pretty view over an Audubon-certified pond by the golf course. Lovely sunsets and so much bird activity. Disappointed that they no longer have tennis pros running good clinics and round robins. But the tennis courts and pickleball courts are decent. Marriott should bring back a pro. Beautiful golf course and pools. Pretty place to walk the grounds. Easy to enjoy trips to the attractions in the desert from here. Toaster and coffee maker in our smaller room need to be replaced. Otherwise room was fine. They try to get you to do a time share presentation and we chose not to. But I get why folks would want to come here for a week every year. Did the free yoga at 7 AM every day! Namaste. read more

Marriott's Shadow Ridge II- The Enclaves - Hotels Near Me - Palm Desert, California

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If DOGE were running an algorithm to clear out Marriott, you, Jim Morran, his assistan Nancy, Dianne Amabeoku, you 3 would be considered wasteful and cleared out. I was forced to make sooo many phone call, 4 calls for just a clock radio which you, as of last year, had in each room. Except now you no longer have them. But it took 4 phone calls to your front desk to have 3 maids bring up again and again nothing but a clock. It took almost 2 hours before someone mentioned that the resort no longer has clock radios. And this alone is not a problem. Believe me, I'm not looking for problems. But with one after another after another... Come on!! This is just one of too many scenarios. There were several more which made it all begs to question, "Who's running the zoo?" So when I call the Managers/Supervisors, one to the other to the other because I'm directed all around and to no one in particular, no one who can handle simplicity until I end up at Jim Morran, his assistan Nancy, Dianne Amabeoku and leave multiple messages throughout the whole week, and who are no where and never available, I have to surrender my peace of mind to the nuttiness that is Marriott, beginning with the managers because I've been one, and would've never kept my job - not just because of one incident, but directly because of the many incidences. As a manager or supervisor, when you are out on vacation, or, God forbid, any emergency, then that should be communicated in a simple auto-reply. All systems have them. You can get and operate them on any computer, even if you get it outta the gutter. They all have them. But especially, especially when you leave the task with another, as in your admin assistant, which is why you have one, isn't it!? But her inaction were also nothing less than a ghost her/your customers. And when no one, not a one, bothers to reply with no response whatsoever, then it leaves the impression that, as far as a customer is concerned, that the ship's already sunk. And the stink in the air is in fact the rotting corpse of sensible and reliable customer service. Three supervisors and none superior. None with follow-up nor awareness. None but of little worth which explains why a paying customer has to spend their days cleaning up the mess you made in not addressing these problems that need addressing - that need immediate attention. I don't get that time back. Nor the attention that now racks my brain with the "What's next" syndrome. And now while on vacation, I have to wake with caution coupled with an awareness of what's gonna happen next while being concerned of all of this and that and this is what I now have to contend with. Stressful and Unpleasant! read more

Ooh I love it here- it's like an apartment and not very hotel-y. We're staying in Snake Village, and the room (called a villa here) itself and resort amenities are wonderful! We're staying on the 3rd floor in a corner villa with 2 bedrooms, 2 bathrooms, a washer/dryer, full kitchen with a dishwasher, several televisions and a patio overlooking a pool and golf course. We're close to stairs and there's plenty of covered parking Every detail is stunning, from the under-cabinet lighting in the bathroom to the fluffy pillows and soft bed. The table on the patio can hold ice/drinks and snacks. The wash closet has a hamper and soap packets and the kitchen has cabinets full of utensils, cookware, table-settings and food storage equipment. There's a giant screen by the Snake Bites pool that shows movies at 7pm, shuttles to take you around the resort, gym classes and activities such as birdhouse painting, sculpting, and Bingo. This is an amazing place to stay and close to shopping, dining, and activities such as hiking, spas, and off-roading. The only downsides are the dining options close fairly early (but they give you discount coupons to eat in the area), and the mixed drinks/smoothies are made with cheap syrups. Overall, I am so grateful to get to experience a stay here! It has been a truly relaxing vacation. read more

Marriott's Shadow Ridge II- The Enclaves - 2 room suite has a full kitchen, dishes and cookware, washer and dryer- just amazing. - Hotels Near Me - Palm Desert, California

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We had the worst experience with their services and check in staffs. I would not recommend this place at all. Don't stay here!

Never disappoint, service Accommodations, looking forward to our next stay. Everything is always clean read more

Perfect staycation spot! Rooms are clean. There's a shuttle to take you to 3 different pool areas. Food and drinks by the pool - yummy adult beverages for the grown ups and yummy smoothies for the kids. Also they have activities for the kids throughout the day....we did a tie dye shirt and watched sandlot by the pool. read more

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when arrived father day weekend ! my experience villa 1213#bathrooms dirty i had my own bleach wipes no robes or slippers ! kitchen sticky dirty! they put a table out small patio very very dirty nasty ! now pool my experience a lady had 3 toddlers in diapers putting them in pool area and jacuzzi!dipping i. a mom also i was disgusted vomit and mostly a bunch of drunks. oh yeah i was tanning a kid had poop in pool i told personal person he said ok i had enough very very nasty family resort oh in room people's upstairs very loud yelling at kids stomping most of night! music loudly never never again dont waste you money or time! oh yeah black ants in villa kitchen never never never never again. looks nice but not! read more

I'm giving two stars *only* because of the amazing service from a few standout employees. Shout out to Savannah at the front desk, Emanuel and Issac at the Chuckwalla Pool Bar, and Esbeydi, the Safety and Security Manager. They really went above and beyond, but unfortunately, the positives stop there. One of the biggest issues during my 8-day stay was food poisoning. On day 2, I had the burger and onion rings at the pool bar. Big mistake! Within an hour, I was hit with immediate diarrhea, which escalated to explosive diarrhea that lasted for over 12 hours. It was awful. I reported this to the front desk, and after filling out an incident report (yes, I had to fill it out myself!), they offered to take off the price of the burger--*just the burger,* not the drinks. I was shocked. That's how they handle food poisoning? Beyond that nightmare, our suite was in poor condition. The toilet paper holders were broken, there were stains on the carpet, mold in the shower, and we even found ponytail holders in the room that definitely didn't belong to us. Clearly, the room wasn't cleaned thoroughly before our stay. I honestly can't recommend this property. If you're looking for a better experience in the area, go to Desert Springs Villas instead! read more

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Not sure what all the negative reviews and low stars are for. But after staying and hearing some of the things these entitled persnickity people complain about I guess I'm not surprised. Don't let them fool you. This place is great. We come whenever we need to get away. Great fitness club. Poolside service. Kiddos love the water slide and splash pad. Last time I heard someone complaining because the misters weren't working and were under maintenance. Like the poor poolside girl could do anything about that. Good lord. Lol read more

Marriott's Shadow Ridge II- The Enclaves - Hotels Near Me - Palm Desert, California

This is supposed to be a resort and it is beautiful and the gardens in the yard are lovely. Our room is large and nicely appointed, and we have a lovely view from our deck, which is large enough for about six people. The washer and dryer are from the Stone Age and it's kind of gross because you have to see the water heater when you do your laundry and it looks not so clean. It seemed clean when we got here but when I went to use the microwave, it had not been cleaned. This is supposed to be a vacation, and I am washing my own towels, making my own bed, and washing my own dishes and cleaning up every day. Now that just doesn't seem like a vacation resort to me. There is only one bar and restaurant that is open and it closes at 6 PM, so no evening cocktail unless you have your own. Luckily, we brought our own. The restaurant only sells sandwiches, salads and fried food, so we had to go shop for food when we are here in the evenings to cook for ourselves and then clean up. I'm used to maid service at a resort and a nice bar where I can have an after dinner drink and it would be nice if I could have a restaurant where I could actually have dinner. We have had lots of wonderful lunches in the Palm Desert and Palm Springs , so we have been keeping it light for dinner, but have the option to have dinner in your room that you have not prepared is by far better than cooking yourself on vacation or better yet have a lovely restaurant where your dinner is served. We only went to the six dollar breakfast once, where my husband had two pancakes and I had two very stale muffins. Obviously, I did not eat my muffins, so they were thrown away. The coffee was Folgers' and too strong and too bitter. Luckily, I brought my own French coffee press and can make decent coffee in the morning. The first night we picked up a chicken Caesar salad in the marketplace. The croutons were so soggy I had to throw them out. The lettuce was so brown, luckily I had brought lettuce of my own because I would not eat that lettuce. Fortunately the chicken didn't make me sick, as it was a little old. Next adventure into marketplace, I wanted to have a latte with almond milk and vanilla. Well, I got the almond milk I think, but there certainly was no vanilla and it was so bitter. I didn't even drink it. I have you owned a restaurant I know bitter coffee comes from the people working the restaurant, not cleaning the espresso maker. The fools are lovely and the area seems clean, but it would be nice to have floating devices available, so you did not have to bring your own. The bartender was friendly and the mango margarita was excellent. Overall, l would not come back I would have a real hard time recommending it. No one at the front desk or at the marketplace was actually very friendly. Is this where you want to spend your time? I don't think so ! I enjoy good food, good service, and maid service. I forgot to mention that the toilet in the second bedroom quit working so I had to lift lid and fix it so it worked again. The dishwasher door was broken so you could open it but then it fell on your feet. What a disappointment overall. read more

The management here is absolutely terrible. This place is more than half empty its 3:30pm and sitting by the side of the pool in street clothes waiting for a room to be ready even though im positive all the rooms in this building are ready. But they'll keep you waiting. Never again this place is getting run down and not worth the money. I'll find some place a lot nicer for next time. So you pay over two hundred dollars and you only get 15 hours in the room. It almost feel like by the hour place now. read more

In the hospitality industry is often forget why the staff is present....it's to be hospitable. But more often than not it's a forgotten art. Stephanie, Selena and Marco simply get it and are hospitality driven. Thanks to the staff and management for empowering their people to go above and beyond and do all the right things consistently. Nicely done! Best, JG read more

Marriott's Shadow Ridge II- The Enclaves - Room View - Hotels Near Me - Palm Desert, California

Although I didn't take advantage of all of the amenities, I enjoyed my stay! I'm a fan of a scenic or water view and I really enjoyed the view from our suite. It was a view of the golf course and it was lovely. Overall the suite was spacious with a tub for two! We loved the balcony and couldn't get enough of the calm, quiet outdoors. It was so quiet we felt like the only people on our floor. The staff was welcoming and they had a lot of activities to take advantage of. I would definitely return. read more

Marriott's Shadow Ridge II- The Enclaves - Hotels Near Me - Palm Desert, California

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Two stars because of constant hassle with getting "dead keys". The pool entrance nearby our place did not work...grrr. Walls in rooms are paper thin - cannot carry an excited conversation before neighbors complain- AT DAYTIME! Place is well kept and clean however, unless you're 75 and up or have kids 10 & younger I do not recommend this place. TOO many rules and "regulations" . This is my 4th time coming here/ even considered part buying a timeshare, but this is the LAST time I put my foot here. read more

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Great stay at Marriott's Shadow Ridge! The pool was amazing -- clean, spacious, and perfect for relaxing. The atmosphere was calm and enjoyable, and the staff was attentive. The only downside was that the food selection at the bar was a bit limited read more

I love this hotel and everytime I go I love it more ! The rooms are great , the pool is great and there is always so many activities for the kids . read more

My son stayed here with his family several times now while visiting us. They loved the room accommodations. They loved the beautiful pool. It was perfect for the kids and the coolers in the pool kept it at the right temp. My son really loved playing golf here. One of best courses in the desert. I know he will for sure return. read more

Great location in the Rancho Mirage area. Has a great set of pools and great golf course. Rooms are spacious and lots so amities.

Really confused as to the negative reviews! Loved our short stay here on the Enclaves side of Shadow Ridge. Spacious 2 bedroom suites, large enough for 8 but roomy for our 5. Two queens on one side with a bathroom, perfect for the kids, a fully stocked kitchen, table for 6, and living room separating the master with a king bed. The patio overlooking the golf course was nice too. Tranquil ponds with ducks and turtles, and many large pools were enjoyable! The snake grill or little poolside cafe we tried was not good but everything else was clean, and very relaxing. Outdated cabinets in the bathroom but overall very spacious and clean accommodations. Would visit again and fast client service. read more

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I would recommend this place 100% so beautiful you can enjoy as a family vacation or you can get away to the spa at the JW. That's exactly what I did. . The food is excellent. I have no words I plan on coming back again in 2025. read more

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What a gorgeous golf course. Pristine greens and flawless fairways! ...an emerald carpet for my ball to land on! Highly recommended. read more

Marriott's Shadow Ridge II- The Enclaves - View of the 18th hole from our villa - Hotels Near Me - Palm Desert, California

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