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    Hilton Grand Vacations Club Palm Desert

    4.0 (63 reviews)
    PriceyHotels
    Open • Open 24 hours

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    Beautiful landscape throughout the resort. Clean, quiet pools.
    Sylvia C.

    We recently stayed at Hilton Grand Vacations Club. We were looking for a quick getaway on the 4th of July and found a great deal on Hotwire for a 1 bedroom Terrace Premier room. We stay at the Marriott in Palm Desert every year so we were looking forward to checking out something new. The service was excellent. We were even given a tour of the amenities by the manager. They have family and quiet pools to suit your needs. The main pool area is great! It has a very nice little fitness room, a movie theater, a small arcade with some video game machines, air hockey, and foosball. Outside there is a shaded kiddie pool, a volleyball net in the main pool, as well as pickleball, tennis, and a basketball court. They also have a pool table and a ping pong table, and bikes you can use. So much to do! The other guests were all respectful and pretty quiet, something that our stays at the Marriott have been missing lately. Our room was clean and pretty spacious. The kitchen was smallish but well equipped. My favorite part of the room was the private patio with a fireplace! We really enjoyed our stay at this resort and will definitely be back!

    Welcome sign
    George H.

    Hilton Grand Vacations is a fantastic villa resort club with full amenities available. It has pools, hot tub jacuzzi, arcade, foosball table, air hockey table, private movie theater with surround sound, basketball court, tennis court, ping pong table, EV Charging Stations, and more! The rooms are so big and come in studio, 1 bedroom, or 2 bedroom lock off with kitchen option available. Both shower hot tub and large walk-in shower are included in some of the units. The staff are extremely friendly and have the highest standards. They smile and greet their guests with respect. Beautiful buildings and outdoor surroundings with plenty of trees for guests to enjoy and relax.

    Covered patio off kitchen
    Edie L.

    Great quick overnight stay. We were pleasantly surprised at the comfort and beauty of the suite & grounds. Immaculate. Will definitely stay here again.

    Zildheam D.

    Great place to stay, so clean and well maintained. The only reason i don't rate higher is the mattress, lumpiest and worst bed i have ever slept on. Everything else was great, walking distance to grocery store, coffee shop, pharmacy, nice pool areas, very clean. Bikes available, grill available for use, nice staff.

    Kim P.

    I am such a fan of the Palm Springs area. It's hard to even explain. So when I found this place after my AirBNB fell through, I was so excited. All the reviews in the world do not do it justice. For me, it was such a lovely experience. The property is beautifully landscaped, private, serene. A complete escape from LA, including traffic. 4 pools. We spent time in each but adored the adult pool for the quiet. I saw someone say it's not for kids but I saw kids and they seemed to be having a good time. Heck, I turned into a kid when I found the arcade. I played tennis. I played basketball. I played ping pong and I lounged. The unit itself was pristine. I loved the old school vibe and the shower on the private deck was icing on the cake. We stayed for 4 days and only hope we can find another deal like the one I somehow got blessed with. The staff was super friendly too. If you want a low key, relaxing place to get away from the rat race, book now!

    Kitchenette with seating
    Kimberly M.

    My boyfriend's family and I stayed at Club Intrawest in August to finish off the summer with a fun trip to Palm Desert. My boyfriend's parents are members of the Hilton Grand Vacations Club and this is one of the resorts to choose from. The resort is spectacular - a southwestern style feel throughout - well fitting with the Palm Desert landscape. We stayed in a one-bedroom suite which included a kitchenette, living room area, nice sized bathroom with a full shower, an outdoor shower off the bedroom, and a spacious outdoor patio with a fireplace. There was a pool close to our room, but we found that the pool near the front desk was a lot bigger and even had a volleyball net set up. We also found out that they have an arcade room and pool table by the big pool, so we ended up spending a lot of time there. The resort staff was extremely friendly and accommodating. If you ever needed anything, they were there to help you. They have a great entertainment rental program at the front desk if you want to borrow DVDs or board games and take them to your room. They have a whole binder full of movie titles and board games to choose from. All you have to do is request it, and if it isn't already checked out by another guest, you can take it to your room right away! That worked out great for us when my boyfriend, his sister, and I didn't feel like swimming and wanted to watch a movie! With all the positives, there were only a few negatives. For one, the shower in the bathroom was poorly designed. There was no door or curtain set up for the shower at all. I was completely shocked by this - I mean, water would get EVERYWHERE. So my boyfriend and I avoided that shower and stuck with the outdoor one with our bathing suits on. Talk about weird. The other issue we had was that there was little to no shelter from the rain near the pools. During the summer, even though you're in Palm Desert, there's still going to be rain! So we had all our belongings by the pool, including phones, room keys, dry towels, and the only "shelter" from the rain were these little umbrellas that just did not work to keep the water off our stuff. Even the "roof" near the front desk building was basically a grate, letting rain right through, so that didn't work either. So that was extremely frustrating. We suggest that you either leave most of your belongings in your room - or bring a bag to put them in! But all in all, we had a great time at Club Intrawest - we'd definitely recommend it to other Hilton Grand Vacation Club members and other guests as well!

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    Love this hotel. Beautiful property with private villa style rooms with outdoor fireplace. Very romantic and cozy! Great customer service

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    Ask the Community - Hilton Grand Vacations Club Palm Desert

    Review Highlights - Hilton Grand Vacations Club Palm Desert

    “And there are plenty of complimentary entertainment such as theatre, pools, arcade, pingpong, pool table.”

    Mentioned in 9 reviews

    Read more highlights

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    The Westin Desert Willow Villas, Palm Desert

    The Westin Desert Willow Villas, Palm Desert

    (516 reviews)

    $$$

    This place was absolutely beautiful. The rooms were gorgeous. I felt like I was in a luxury condo…read more I felt like I never needed to leave my room. And I loved having a robe to wear. We truly enjoyed our stay here. The staff was so nice and so helpful with a few things that came up and we had to extend our stay for another night. The staff was helpful and accommodating and did everything to make our stay stress free. On our next visit to a Palm Desert we will be staying here again.

    Our stay began on June 16th at 4:00 PM. Upon arrival, we waited in line to check in. Prior to our…read moretrip, my husband had made several attempts--over the course of months--to upgrade our reservation to a two-bedroom unit. Each call to the 1-800 number involved wait times exceeding 45 minutes, but we were consistently reassured that an upgrade could be accommodated upon arrival. Unfortunately, this was not the case. At check-in, the front desk informed us they could not assist and directed us to contact the 1-800 number again. After doing so, we spoke with a representative who reviewed the notes from our previous calls and confirmed that an upgrade should be possible. We were advised to request a manager upon returning to the desk. However, after waiting in line again and explaining the situation, the manager declined to come out and instead relayed through staff that the last two-bedroom unit had already been taken. As a family of five, a one-bedroom was not suitable, but we decided to move forward and make the best of the situation. Upon arriving at Building 6, we were immediately concerned by the condition of the property. The stairwells had visible cobwebs and scattered trash, giving the impression of poor upkeep. When we entered the unit, it was clear the space was not well designed for comfort. The living area was cramped due to excessive, unnecessary furniture, and both the living room and bedroom felt tight and poorly arranged. The bathroom was adequately sized but only had a single sink. The shower/tub leaked water, and the shower curtain appeared insufficient, which likely contributed to visible water damage. There was also noticeable mold and general uncleanliness in the bathroom. The carpeting throughout the unit appeared heavily soiled. The pool experience was also disappointing. The property advertises multiple pools, including two with water slides. On our second day, we attempted to enjoy these amenities, only to find that one of the main pools connected to a slide was closed, with assurances it would reopen the following day. At the main pool, we found the patio furniture in poor condition--cushions were torn and visibly dirty--and the pool water itself appeared unclean. Additionally, there was ongoing construction nearby, which disrupted the environment and required guests, including my daughter, to repeatedly accommodate workers passing through. We moved to a quieter pool area, which was somewhat better, but the water still appeared less than clean. On the third day, the previously closed pool remained unavailable, adding to our frustration. We eventually found another pool area that was better maintained, with cleaner seating. Food service was also inconvenient, as everything had to be ordered through a mobile system with no traditional waitstaff, which made the experience less enjoyable. Other issues included receiving extra blankets and pillows delivered in trash bags, which felt highly unprofessional. The pull-out sofa bed was in poor condition, with torn bedding and what appeared to be stains on the mattress. Overall, after four days, we were ready to return home. This was one of the most disappointing stays we have experienced. The lack of cleanliness, poor maintenance, and unresponsive customer service made it difficult to enjoy what should have been a relaxing family trip.

    Grand Hyatt Indian Wells Resort & Villas - Guest Room

    Grand Hyatt Indian Wells Resort & Villas

    (945 reviews)

    $$$

    This is my third time coming here and I seriously love this place. I've stayed in almost every kind…read moreof room here (villa, presidential suite, and standard king) and they're all amazing - very clean, a/c works very well, and there's a lot of space in each of the rooms (including the standard). The best part about this is it's essentially a water park/hotel. I have a 1-1/2 year old and it's VERY family oriented. There are a lot of nice restaurants in the resort, a market to buy essentials and snacks, plenty of pools and slides, and a lot of other things to enjoy around the area. I highly recommend it, especially for families!!

    Fantastic resort for a family vacation. We used a suite upgrade and stayed in the Champions Suite…read moreon the fourth floor, and had two balconies with views of the waterslides. The kids were ecstatic with the size of the room, and my husband and I liked that there was a full size fridge, microwave, coffeemaker, and a six person dining table. There were also two fullsized bathrooms, with the master bath including a tub. We had a king sized bed in the bedroom, and the kids slept on the sofa bed. The waterpark was the main attraction and our kids loved the lazy river, both waterslides, and the various pools. It was nice that there were smaller pools you could go to if you wanted a quieter experience. There was also a tot area with a smaller waterslide and splashpad and wading pool. Room keys were on the wristband, so you could wear that while swimming and not worry about losing your room keys. Globalists get free breakfast for two adults and two kids. During the week, there's regular restaurant service. On Fridays, Saturday and Sundays, there is a buffet brunch and that was much better than the weekday breakfast. Globalists also receive free access to the spa area, which was nice. Staff was all very friendly and kind and eager to help, which made the experience very pleasant. We hope to return next year, but we'll bring water shoes next time -- the pavement gets hot and sometimes you exit the lazy river or pool in a different area than where you left your sandals.

    Omni Rancho Las Palmas Resort & Spa - Omni Rancho Las Palmas Resort & Spa Exterior

    Omni Rancho Las Palmas Resort & Spa

    (1.4k reviews)

    $$

    Lazy river needs an overhaul and the hotel should set a reasonable number of day passes sold to…read morethose not staying at the hotel. Very crowded, almost non-existent wait service, no place to sit, crammed lounge chairs making it difficult to walk around the river area, water was not cool, and used towels everywhere. A real disservice to guests paying top dollar to stay at the hotel. Restaurant food and coffee bar were just ok, not great. Some staff were very professional, others not so much. The rooms were nice as were the grounds and the adult pools were much better than the river. I'm guessing those pools are guest only, no day pass entry. Billing issue took a while to correct. Probably would not stay here again.

    I came to Omni Rancho Las Palmas for a women's retreat this weekend not knowing what to expect, and…read moreI left completely blown away! The resort is beautiful, incredibly clean and spacious, and the aesthetic is gorgeous. There are plenty of restaurants and places to eat and drink, beautiful pools, and so much to enjoy throughout the property. The food was also amazing everywhere we ate, from the restaurants to the café! What impressed me most was the customer service. From check-in and the golf cart drivers to housekeeping, restaurant staff, and bartenders, everyone was attentive, respectful, and genuinely kind. If you ask for directions, they don't just point you somewhere, they actually walk you there. That level of hospitality really stood out to me. A special mention to Cris, who welcomed guests outside and opened the doors. His kindness and hospitality made such an impression on me. I had such a beautiful experience here and cannot wait to return. I'll definitely be recommending Omni Rancho Las Palmas to my friends and family!

    Holiday Inn Express & Suites Palm Desert - Millennium - Lobby and indoor breakfast dining area

    Holiday Inn Express & Suites Palm Desert - Millennium

    (52 reviews)

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    Admittedly, I am a bit of a hotel snob and usually steer clear of freeway side national brands. I…read morehad originally booked a more local, mid-century style spot, but after reading review after review that kept getting worse, I pulled the plug and pivoted to Holiday Inn Express & Suites Palm Desert - Millennium. Great decision. This is a newer property and it shows. Everything felt clean, modern, and well kept. My room was quiet, comfortable, and exactly what I needed. The air conditioning gets seriously cold, which is a big win out here. Beds were comfortable, and the mini fridge was actually spacious enough for drinks and snacks, which is not always the case. I used the pool a few times. It is decent, though there is not a ton of shade and the metal chairs get very hot in the sun, so just be aware. Breakfast is included and offers plenty of options to get your day started. It is not trying to be anything fancy, but it is more than sufficient and better than expected for this category. Location wise, you are a short drive, about 15 minutes, from El Paseo, but there are several walkable dining options nearby that are better than average. All in, I really enjoyed my stay and found the rates to be very reasonable. I will gladly give credit where it is due. I would absolutely stay here again and even signed up for IHG rewards because of it. 5 stars.

    The property itself was nice and the location was good (five minute drive from Acrisure Arena) but…read morethe staff ruined the staff. The person checking me in at night seemed to hate his job. The breakfast was fine, the EV charging didn't work, but the worst was that the housekeeping staff banged and screamed at me to vacate the room. IHG Rewards kept marketing their rewards program, and how I could request a 2pm checkout, so I did on the app. I thought I had longer, but the housekeeper banged on my door at 11:20am, very angry that I was still in the room. She screamed and yelled I needed to get out of the room so she could clean it, and was acting like I was a staff member part of her housecleaning department who misunderstood directions. When she had the front desk call me, the front desk backed her up, and when I told them it was a misunderstanding and her reaction was inappropriate to be yelling at guests, the front desk lady said it was OK for her to do that since she needed to clean the room. Unbelievable. There are other properties in the area, see if they are less unhinged toward their guests if there's a misunderstanding.

    The Ritz-Carlton, Rancho Mirage

    The Ritz-Carlton, Rancho Mirage

    (831 reviews)

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    Update: The hotel came through with an upgrade to our room, which included champagne, rose pedals…read morein the entrance and on the bed, "Happy Anniversary" banner and balloons. Guest Relations director made apologies and offered anything they can do to make our stay better. Made reservations to celebrate our 35th wedding anniversary. Made sure the reservations were made with that information. Got a follow- on email confirming the anniversary celebration. Upon check in at the hotel, no mention of our anniversary, no notes, no celebratory items in our room. For this level hotel, thought the front desk would have at least wished us "Happy Anniversary". Disappointed and thought the Ritz was better than that.

    This is the best place to stay in the desert! We have stayed here multiple times over the years and…read morehave always had a pleasant experience. The property is perfectly maintained and rooms have been nicely updated. Our last trip was perfect. It was our first trip with a newborn which was nerve wracking. We had called in advance and requested our rooms be ready early, and that our rooms be near my parents room since they were traveling with us. I have made similar requests at other Bonvoy properties before and have almost always been severely disappointed. That was not the case here. Our rooms were ready when we arrived at noon, and we even received an upgrade due to our Bonvoy status. The front desk manager was so professional and kind! I was blown away when we arrived in our room and they had left the sweetest gifts for our son since it was his first trip. Touches like this are what make the Ritz Carlton brand legendary. Our entire stay was excellent. We enjoyed the pool and had the best service for drinks and lunch. We celebrated our wedding anniversary at The Edge. As always, the service was wonderful and the food was delicious. We only visited for one night, but everyone had the best time and felt relaxed heading back to reality.

    Renaissance Esmeralda Resort & Spa, Indian Wells

    Renaissance Esmeralda Resort & Spa, Indian Wells

    (936 reviews)

    $$$

    Amazing weekend getaway! A trip the whole family enjoyed. The weather was great, the pool area was…read morefantastic and very kid friendly, the food and drinks were great, there were activities scheduled for the kids, the room was spacious, there was a variety of food options, and everything was very convenient. We checked in, unloaded the bags up front, and parked the car. We went straight to the room, unpacked a little, and changed for the pool. The lounge chairs are first come first serve and were all taken. The kids went straight to the sand/beach area while we looked for a spot to sit. We got lucky and some chairs opened up. We enjoyed the pool all afternoon and into the night. We ordered food, drinks, and the kids enjoyed a movie they played on a large screen. The pool water was warm and the pool was 3 feet around and in some places 4 feet max. The room was large, quiet, and had a great view. We went to sleep and woke up early for breakfast. The kids loved the buffet and trying a variety of food items. When the pool opened, we quickly found spots close to the sand/ beach area. Weather was great, pool was warm, and everyone enjoyed relaxing. You can order food and drinks at the bar or place your order with the waiters walking around. There are plenty of places to eat at the resort and food options. There are restaurants close by or DoorDash available if you want something else. There is a shop inside with items to purchase and an arcade. This place was great and a very relaxing, even with the kids. The kids enjoyed themselves and had fun, making it that much more enjoyable for us. Money well spent!

    We can here for my finances birthday. We got a room for 2 night. We enjoyed most of our day at the…read morepool. First night we went to sleep and when we woke up we had bites all over us. Let the front desk know that and did a repost because these are bed bug bites. We got moved to another room and we enjoyed our outside again, when we came to the room, our TV doesn't work. We tried connecting our phone to the tv the same way we had done on the first room. But keeps saying the tv doesn't have network connection. We used the phone that's in the room to call the front desk and guess what?? Yuppppp our phone in the room doesn't work ether!!!! Now it's 11 pm and we're waiting for IT service guy to come to our room to fix it. It's bad enough the bed bug issue we had at the first room and now we're having other issues in this other room they put us. It's an uncomfortable feeling having someone to come to your room at this time at night to fix something that shouldn't have even been messed up. It's a new room they sent us too so all this should have been taken care of prior to moving us. Very upset that all this is happening on my finances birthday and will never come here again. Absolutely horrible! I put the photos for proof

    Hilton Grand Vacations Club Palm Desert - hotels - Updated October 2026

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