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    HOTEL PASEO, Autograph Collection

    4.2 (263 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Front desk
    Huey B.

    Came here for a company event and Hotel Paseo didn't disappoint one bit. Parking was easy and check-in was a breeze, which is always a great first impression. The hotel itself is clean, modern, and well-maintained. The rooms are average in size, but they're beautifully designed and tastefully decorated--definitely a step above your standard business hotel. The A/C was already set to a cool temp when I walked in, which made the room feel super comfortable from the start. Overall, a solid stay with smooth service and a relaxing vibe. Would absolutely stay again.

    Booked a day pool pass through the Resort  pass app
    Yamit Y.

    This review is based on the pool area. I booked a day pass using the ResprtPass app and drove here from Santa Monica. Hotel Paseo is a nice hotel. I visited it twice using a resort pass and enjoyed my stay. The pool area is clean. There is a cafe and a bar. Free valet parking, and when you check in, you are given a key card to enter the pool area and the gym.

    View from the cheapest room. 3rd floor.
    Veronica B.

    The staff here is so nice. 10/10 for the staff. Rooms and pool area are clean. Honestly my only complaint would be the size of the poolside guacamole. The portion was tiny for the price.

    Greg F.

    We purchased a day pass at Hotel Paseo in Palm Desert and had a great time. We rented a cabana for $250 for the hours of 9:00am to 6:00pm. Hotel Paseo has free valet parking, and the check in process was great. The hotel itself is very hip inside; clean, bright, and well-decorated. Regarding the cabana rental, it included water, sparkling water, coconut water, and soft drinks (Sprite, Coke, and Diet Coke). The cabana was equipped with a ceiling fan, small refrigerator, L shaped couch, a table, and two chairs. Around the pool were additional high-end lounge chairs and umbrellas. Everything was well-maintained, and the pool and jacuzzi were both very nice. The pool is heated between 79 and 82, and the spa to 102. We loved the fact that the pool area was not overcrowded. Our attendant, NEIL, was fantastic. He checked on us frequently and was really funny too; super cool guy. NEIL also knew how to make a great margarita. Regarding food, we ordered a wedge salad and humus and vegetable plate. Both items were fresh, and the presentation was very good. The pool area also has happy hour from 3:00pm to 5:00pm. This is a fantastic hotel with a chill and relaxing pool environment. And again, NEIL really made the experience even better. We look forward to visiting again!

    Pool area with cabanas
    Renee F.

    We stay at the Hotel Paseo for the weekend of Stagecoach. I highly commend it. The staff were amazing. They greeted us each day and were so friendly, kind and helpful. They have compliment valet and a shuttle that will take you within a 3 mile radius to shops, restaurants etc. They even shuttled us to and from our Stagecoach shuttle stop, which one night our pick up time was well after midnight. Excellent service!! We also enjoyed breakfast each morning at the Cafe. The guys working the Cafe (also the Pool bar) were excellent. The food and coffee was delicious and plentiful. The first day I ordered the Steel cut oats and there was enough for 2. After that we share entrees of Avocado-Burrata toast and Bagel and lox with cream cheese. Each one served to our table, gracious and friendly, made by the Larkspur Grill, also in the hotel. The pool area was spacious and had a DJ playing music, cornhole area, a putting green and fire pit. The pool and hot tub were very clean, fresh towels on each chair and cabana rooms for privacy (not sure on the cost for those, as we never stayed long enough) Rooms are spacious, very clean. Beds were super comfortable. Our balcony, with two chairs, looked towards the mountains, which was nice. Others had pool views. Bathrooms were spacious too. The room has a safe, ironing board & iron and min fridge (but no microwave) Overall an excellent place to stay with friendly, professional staff, great location, good food. I would stay here again! Thank you Hotel Paseo for a great visit.

    Old School Cadi Lobby Display
    Bienvenido A.

    Beautiful hotel. Warm, friendly and accommodating staff. Impressive & well designed lobby. So realistic wall paintings. Elegant old school cadi on display at lobby. Went up to our room and was impressed as soon as we opened the door. Very spacious suite with welcoming ante room table billiard (if you play billiard) Very comfortable king size bed and good size shower with fresh clean towels. Overall elegant room but disappointed with non working coffee maker. Had to go down and got a not so fresh tasting cup. Staff very nice and friendly. Very nice short stay. Overall, still a very good experience.Will most likely come back.

    Room 360 view.
    Nick T.

    Outstanding new and modern hotel. Best location in Palm Desert. Staff was amazing! Took several pictures with restaurant staff. We enjoyed our anniversary and SB party. Cool car in lobby , too. Bar staff was great! Pool and hot tub were awesome. Nice and quiet 5 day stay.

    Jan D.

    Clean and beautiful but my room on the top floor has a weird humming noise that never goes away.... That was the most annoying thing besides lots of street parking and you still have to pay the "resort" fee that incl. free valet. I like that it had lots of extra games to play around the courtyard and the pool was nice but was a bit on the dirty side even though someone water down the cement every morning.. Other than that comfy beds and beautiful hotel.

    Hotel key
    Net A.

    199/2024 My second visit here and this time got to book a night (courtesy of my daughter) to get that celebrity feeling and was not disappointed. Our Room had a fullsize pool table in the living room area with a big screen Tv and a decorative non working record player. Hubby enjoyed a quick game of billiard by himself... I wished I knew how to play!!! I just wished the record player was actually working then it would have been fun listening to the music like old times on those vinyl records. Bed was so comfortable and for sure had a goodnight sleep. Love the vanity mirror in the bathroom. Will surely come back one day for a vacay with family.

    Katie R.

    I used my Marriot points to stay here for one night while in town. The service was quick and accommodating. The room is clean, spacious, and up to date. It comfortably accommodated the three of us. I love that the bathroom amenities included full size shampoo, conditioner, and body wash. I usually bring my own since hotel mini toiletries don't go a long way. The location is seemingly convenient and it wasn't too crowded for being the weekend. Maybe it was because it was almost 120° weather? In regards to the heat, the air conditioning was wonderful and we ran it on full blast. For parking, there is valet and street parking. There is a parking structure too right across but we had to move our car before 11pm since it belonged to a nearby shopping center/mall.

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    4 months ago

    Less than stellar experience due to a power outage. Pool bar staff was pretty rude as well.

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    1 year ago

    Pretty nice small hotel. Clean and small pool. Staff was nice everywhere else but pool.

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    1 year ago

    Clean, fresh, hassle free and great location. Staff interactions were minimal and always pleasant.

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    Page 1 of 7

    Ask the Community - HOTEL PASEO, Autograph Collection

    Are microwave ovens available?

    Is the pool opened during covid?

    Yes

    View All 4 Questions

    Review Highlights - HOTEL PASEO, Autograph Collection

    “Hotel Paseo, part of Marriott's Autograph Collection, is a hip boutique hotel in Palm Desert's El Paseo District.”

    Mentioned in 52 reviews

    Read more highlights

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    The Westin Desert Willow Villas, Palm Desert

    (516 reviews)

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    This place was absolutely beautiful. The rooms were gorgeous. I felt like I was in a luxury condo…read more I felt like I never needed to leave my room. And I loved having a robe to wear. We truly enjoyed our stay here. The staff was so nice and so helpful with a few things that came up and we had to extend our stay for another night. The staff was helpful and accommodating and did everything to make our stay stress free. On our next visit to a Palm Desert we will be staying here again.

    Our stay began on June 16th at 4:00 PM. Upon arrival, we waited in line to check in. Prior to our…read moretrip, my husband had made several attempts--over the course of months--to upgrade our reservation to a two-bedroom unit. Each call to the 1-800 number involved wait times exceeding 45 minutes, but we were consistently reassured that an upgrade could be accommodated upon arrival. Unfortunately, this was not the case. At check-in, the front desk informed us they could not assist and directed us to contact the 1-800 number again. After doing so, we spoke with a representative who reviewed the notes from our previous calls and confirmed that an upgrade should be possible. We were advised to request a manager upon returning to the desk. However, after waiting in line again and explaining the situation, the manager declined to come out and instead relayed through staff that the last two-bedroom unit had already been taken. As a family of five, a one-bedroom was not suitable, but we decided to move forward and make the best of the situation. Upon arriving at Building 6, we were immediately concerned by the condition of the property. The stairwells had visible cobwebs and scattered trash, giving the impression of poor upkeep. When we entered the unit, it was clear the space was not well designed for comfort. The living area was cramped due to excessive, unnecessary furniture, and both the living room and bedroom felt tight and poorly arranged. The bathroom was adequately sized but only had a single sink. The shower/tub leaked water, and the shower curtain appeared insufficient, which likely contributed to visible water damage. There was also noticeable mold and general uncleanliness in the bathroom. The carpeting throughout the unit appeared heavily soiled. The pool experience was also disappointing. The property advertises multiple pools, including two with water slides. On our second day, we attempted to enjoy these amenities, only to find that one of the main pools connected to a slide was closed, with assurances it would reopen the following day. At the main pool, we found the patio furniture in poor condition--cushions were torn and visibly dirty--and the pool water itself appeared unclean. Additionally, there was ongoing construction nearby, which disrupted the environment and required guests, including my daughter, to repeatedly accommodate workers passing through. We moved to a quieter pool area, which was somewhat better, but the water still appeared less than clean. On the third day, the previously closed pool remained unavailable, adding to our frustration. We eventually found another pool area that was better maintained, with cleaner seating. Food service was also inconvenient, as everything had to be ordered through a mobile system with no traditional waitstaff, which made the experience less enjoyable. Other issues included receiving extra blankets and pillows delivered in trash bags, which felt highly unprofessional. The pull-out sofa bed was in poor condition, with torn bedding and what appeared to be stains on the mattress. Overall, after four days, we were ready to return home. This was one of the most disappointing stays we have experienced. The lack of cleanliness, poor maintenance, and unresponsive customer service made it difficult to enjoy what should have been a relaxing family trip.

    Grand Hyatt Indian Wells Resort & Villas - Guest Room

    Grand Hyatt Indian Wells Resort & Villas

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    Fantastic resort for a family vacation. We used a suite upgrade and stayed in the Champions Suite…read moreon the fourth floor, and had two balconies with views of the waterslides. The kids were ecstatic with the size of the room, and my husband and I liked that there was a full size fridge, microwave, coffeemaker, and a six person dining table. There were also two fullsized bathrooms, with the master bath including a tub. We had a king sized bed in the bedroom, and the kids slept on the sofa bed. The waterpark was the main attraction and our kids loved the lazy river, both waterslides, and the various pools. It was nice that there were smaller pools you could go to if you wanted a quieter experience. There was also a tot area with a smaller waterslide and splashpad and wading pool. Room keys were on the wristband, so you could wear that while swimming and not worry about losing your room keys. Globalists get free breakfast for two adults and two kids. During the week, there's regular restaurant service. On Fridays, Saturday and Sundays, there is a buffet brunch and that was much better than the weekday breakfast. Globalists also receive free access to the spa area, which was nice. Staff was all very friendly and kind and eager to help, which made the experience very pleasant. We hope to return next year, but we'll bring water shoes next time -- the pavement gets hot and sometimes you exit the lazy river or pool in a different area than where you left your sandals.

    We had a great stay at the Grand Hyatt Indian Wells! The property and resort amenities are…read morebeautiful, the staff is welcoming, and overall it was a wonderful experience. The only downside was the setup for bringing our dog. There's a $175 pet fee, which feels a bit steep, and we weren't assigned a ground-floor room. Having to take the elevator up and down every time for potty breaks was a bit inconvenient.

    Omni Rancho Las Palmas Resort & Spa - Omni Rancho Las Palmas Resort & Spa Exterior

    Omni Rancho Las Palmas Resort & Spa

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    Lazy river needs an overhaul and the hotel should set a reasonable number of day passes sold to…read morethose not staying at the hotel. Very crowded, almost non-existent wait service, no place to sit, crammed lounge chairs making it difficult to walk around the river area, water was not cool, and used towels everywhere. A real disservice to guests paying top dollar to stay at the hotel. Restaurant food and coffee bar were just ok, not great. Some staff were very professional, others not so much. The rooms were nice as were the grounds and the adult pools were much better than the river. I'm guessing those pools are guest only, no day pass entry. Billing issue took a while to correct. Probably would not stay here again.

    I came to Omni Rancho Las Palmas for a women's retreat this weekend not knowing what to expect, and…read moreI left completely blown away! The resort is beautiful, incredibly clean and spacious, and the aesthetic is gorgeous. There are plenty of restaurants and places to eat and drink, beautiful pools, and so much to enjoy throughout the property. The food was also amazing everywhere we ate, from the restaurants to the café! What impressed me most was the customer service. From check-in and the golf cart drivers to housekeeping, restaurant staff, and bartenders, everyone was attentive, respectful, and genuinely kind. If you ask for directions, they don't just point you somewhere, they actually walk you there. That level of hospitality really stood out to me. A special mention to Cris, who welcomed guests outside and opened the doors. His kindness and hospitality made such an impression on me. I had such a beautiful experience here and cannot wait to return. I'll definitely be recommending Omni Rancho Las Palmas to my friends and family!

    Holiday Inn Express & Suites Palm Desert - Millennium - Lobby and indoor breakfast dining area

    Holiday Inn Express & Suites Palm Desert - Millennium

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    Admittedly, I am a bit of a hotel snob and usually steer clear of freeway side national brands. I…read morehad originally booked a more local, mid-century style spot, but after reading review after review that kept getting worse, I pulled the plug and pivoted to Holiday Inn Express & Suites Palm Desert - Millennium. Great decision. This is a newer property and it shows. Everything felt clean, modern, and well kept. My room was quiet, comfortable, and exactly what I needed. The air conditioning gets seriously cold, which is a big win out here. Beds were comfortable, and the mini fridge was actually spacious enough for drinks and snacks, which is not always the case. I used the pool a few times. It is decent, though there is not a ton of shade and the metal chairs get very hot in the sun, so just be aware. Breakfast is included and offers plenty of options to get your day started. It is not trying to be anything fancy, but it is more than sufficient and better than expected for this category. Location wise, you are a short drive, about 15 minutes, from El Paseo, but there are several walkable dining options nearby that are better than average. All in, I really enjoyed my stay and found the rates to be very reasonable. I will gladly give credit where it is due. I would absolutely stay here again and even signed up for IHG rewards because of it. 5 stars.

    The property itself was nice and the location was good (five minute drive from Acrisure Arena) but…read morethe staff ruined the staff. The person checking me in at night seemed to hate his job. The breakfast was fine, the EV charging didn't work, but the worst was that the housekeeping staff banged and screamed at me to vacate the room. IHG Rewards kept marketing their rewards program, and how I could request a 2pm checkout, so I did on the app. I thought I had longer, but the housekeeper banged on my door at 11:20am, very angry that I was still in the room. She screamed and yelled I needed to get out of the room so she could clean it, and was acting like I was a staff member part of her housecleaning department who misunderstood directions. When she had the front desk call me, the front desk backed her up, and when I told them it was a misunderstanding and her reaction was inappropriate to be yelling at guests, the front desk lady said it was OK for her to do that since she needed to clean the room. Unbelievable. There are other properties in the area, see if they are less unhinged toward their guests if there's a misunderstanding.

    The Ritz-Carlton, Rancho Mirage

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    Update: The hotel came through with an upgrade to our room, which included champagne, rose pedals…read morein the entrance and on the bed, "Happy Anniversary" banner and balloons. Guest Relations director made apologies and offered anything they can do to make our stay better. Made reservations to celebrate our 35th wedding anniversary. Made sure the reservations were made with that information. Got a follow- on email confirming the anniversary celebration. Upon check in at the hotel, no mention of our anniversary, no notes, no celebratory items in our room. For this level hotel, thought the front desk would have at least wished us "Happy Anniversary". Disappointed and thought the Ritz was better than that.

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    Renaissance Esmeralda Resort & Spa, Indian Wells

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    Amazing weekend getaway! A trip the whole family enjoyed. The weather was great, the pool area was…read morefantastic and very kid friendly, the food and drinks were great, there were activities scheduled for the kids, the room was spacious, there was a variety of food options, and everything was very convenient. We checked in, unloaded the bags up front, and parked the car. We went straight to the room, unpacked a little, and changed for the pool. The lounge chairs are first come first serve and were all taken. The kids went straight to the sand/beach area while we looked for a spot to sit. We got lucky and some chairs opened up. We enjoyed the pool all afternoon and into the night. We ordered food, drinks, and the kids enjoyed a movie they played on a large screen. The pool water was warm and the pool was 3 feet around and in some places 4 feet max. The room was large, quiet, and had a great view. We went to sleep and woke up early for breakfast. The kids loved the buffet and trying a variety of food items. When the pool opened, we quickly found spots close to the sand/ beach area. Weather was great, pool was warm, and everyone enjoyed relaxing. You can order food and drinks at the bar or place your order with the waiters walking around. There are plenty of places to eat at the resort and food options. There are restaurants close by or DoorDash available if you want something else. There is a shop inside with items to purchase and an arcade. This place was great and a very relaxing, even with the kids. The kids enjoyed themselves and had fun, making it that much more enjoyable for us. Money well spent!

    We can here for my finances birthday. We got a room for 2 night. We enjoyed most of our day at the…read morepool. First night we went to sleep and when we woke up we had bites all over us. Let the front desk know that and did a repost because these are bed bug bites. We got moved to another room and we enjoyed our outside again, when we came to the room, our TV doesn't work. We tried connecting our phone to the tv the same way we had done on the first room. But keeps saying the tv doesn't have network connection. We used the phone that's in the room to call the front desk and guess what?? Yuppppp our phone in the room doesn't work ether!!!! Now it's 11 pm and we're waiting for IT service guy to come to our room to fix it. It's bad enough the bed bug issue we had at the first room and now we're having other issues in this other room they put us. It's an uncomfortable feeling having someone to come to your room at this time at night to fix something that shouldn't have even been messed up. It's a new room they sent us too so all this should have been taken care of prior to moving us. Very upset that all this is happening on my finances birthday and will never come here again. Absolutely horrible! I put the photos for proof

    Hampton Inn & Suites Palm Desert - Guest room bath

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    (150 reviews)

    $$

    I had a great stay at this Hampton Inn, the staff was excellent and made me feel welcomed. They…read morewere friendly and asked how my stay was many times and offered help with anything I needed. They also had cookies and fruit in the lobby daily to enjoy. The hotel itself was going through a refresh on the exterior when I was there, but they worked during the day and there was minimal noise, they did a great job with managing the disruption. My mini fridge also decided to start defrosting while I was there, but the staff quickly came and took my fridge and replaced it right away, great service. This location has been going through an update and is mostly updated, for example, the shower was not updated, but the bathroom was. Some details in the room as well, the deck and tv stand was older, but not a big deal, very comfortable and nice. They have a microwave, coffee and mini fridge in the rooms as well. The gym here was very good, although a weird setup, there is the main room with cardio, medicine balls, kettle bells, etc. which at first I thought was all they had, then as you walk in, there is another smaller room that had a record weight machine, dumbbells and a bench, was so happy to see that. Had everything I needed and perfect for working out while traveling. They had a robot named "Chappie" that goes around the property as well, I always like seeing that. They also had a beer tap in the pantry, that was being serviced unfortunately, but you are able to serve tap beer for .45 cents an ounce, Stella no less. First time I had seen this and I hope it is going to be set up in all locations. They have free parking and complimentary breakfast as always, which makes this a great value for a nice comfortable, clean and updated stay. Enjoy!

    I totally appreciate this hotel as it was pet friendly! I originally booked Hampton inn at…read morecathedral city through hotel.com through the pet friendly filter. Big mistake!!! I show up to find out the day of to realize they are not pet friendly. The people there gave me the number to palm dessert location and they immediately took me in! Room was good and dog able to stay. No qualms!

    HOTEL PASEO, Autograph Collection - hotels - Updated October 2026

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