Zac was highly recommended by our HVAC provider and he did not disappoint; in fact he was the best…read moreplumber we've ever had! He was knowledgeable, professional and courteous... not only that, but he was also a good communicator and reasonably priced! I would recommend him without reservation to anyone needing a reputable plumber.

Excellent service, the technicians were very knowledgeable and polite. Will call back anytime I…read morehave plumbing needs.

After the hurricane Helene our sewer backed up! There were issues with the water line so I called…read morethe city which ended up being a problem with our house. The city recommended this company. I called them at 1pm and they were there at 3, same day! The technician knew exactly what to do and the clog was cleared! What a relief! Great service! It is hard to get help in the middle of a natural disaster but they came through for us!

This company is great. It's the second time I've used them for clogged gutters. Honest, fair…read morepricing. I highly recommend them!

Dan came out and quickly repaired our leak. He was fast, efficient and courteous. He had good…read moreadvice. I would definitely recommend them!

Excellent service, knowledgeable professionals that I will use again and recommend to others. Fixed…read moreboth my frozen/ burst pipes and a water leak near my washer hook up. Reasonable priced and available on weekend.

I want to be able to give a good review, but its just hard to based on my experience…read more Pros: Luke showed up originally when he said he would, really nice guy, fair pricing, did more than what was asked, and offered to do more than what was expected. Wore a mask, and left the rough in plumbing in a workable state to get the final work done. Cons: Our finished plumbing appointment was set to start at 10:00am on a Thursday. We just needed the bathroom sink and tub faucet connected and in working order. We only have this one bathroom and needed it working by Friday (our other bathroom is an airbnb which was set to have guests starting Friday). Luke was delayed, fine, didn't get there until 11:30 but communicated he would be :30 late, not :90 late. Ok, showed up, got what he could get done, but needed additional parts. Ran to the store, took about 2 hours at the store, came back, with another worker. The two of them worked on the tub faucet and sink faucet and drain until about 5:30pm Thursday night and didn't get it completed. Luke said he had another job to get to, but would be back Thursday between 8-9pm. Never communicated he wasn't coming back Thursday night. I reached out, asking if he can come by Friday morning, said he had another project, but would come by after that. I had to call Luke, to get an eta Friday, when we spoke, he said should be around 5:30, at 6:00 he finally texted to say he was leaving his job site, and will be by, google said he was about :45 away. Spoke with Luke around 6:30pm Friday, he said he was waiting on tools from his partner, which should only be :15-:20 minutes. Never heard back from him Friday night. On to Saturday, I sent Luke a message saying how disappointed I was in the work, his communication, sent videos of the issues I was still having. He wrote he would be by around 2pm on Saturday. I asked for him to show up closer to 3pm because I was not going to be home at 2. At 3:45 he said he was filling in a ditch and will be by after. At 6:00pm on Saturday, he said he was leaving in :15, and that was the last time I ever heard from Plumb Clean. Issues that was left unfinished: Over flow drain in tub left unattached, and broke one of two screws off in female end. Shower flow restrictor was on and couldn't get hot water, only warm water. Bathroom sink was left without the ability to drain. Water pressure in sink on hot was at best 4% of potential 100% pressure. On Thursday when Luke said he has about :05 left to go, I sent him payment via venmo. I did not look at the progress, didn't think he was going to leave it in inoperable position. He had come by twice before and was pleased with his service. I had paid him before, was pleased with the service. But once he left, he never showed back up, or communicated that he would be back. I have asked for a refund, and have not been paid back yet for his service on Thursday. I since have had to hire someone else, they came Monday morning at 8am, at the time they said they would, and had completed all the issues I stated above in :45. :45 it took someone else to fix Plumb Cleans issues. :45 and this review would have been a 4 or 5 star. Instead, they took my money without doing the service they were paid to do. Communicated extremely poorly, and did not set expectations of reality. I have future plumbing needs and will go a different direction on those projects.

Our bathroom was backing up and the clean out outside was full. I called Plumb Clean at 7 in the…read moreevening and they actually answered the phone! Luke said he could come out that evening or the next day, which was a Saturday. It was late so I said Saturday worked, he assured me there wouldn't be an extra charge for weekend work. Long story short, we talked for a while, super nice guy and I mentioned I had used a skidsteer on the land next to the house. He immediately asked where and dug down. To confirm the pipe had been cracked from the machines weight. He replaced the entire sewer drain lines, covered it back up and even offered to seed the lawn. His price was such a relief, he was much cheaper than expected and he called and came by to check everything a week later. Will definitely use again!

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.

I had a major plumbing issue in my home. I called several plumbing companies to get a estimate…read more Bobby Moody came out the same day that I called. He was very knowledgeable and I instantly knew I was in good hands. I had a few other plumbers come over to assess and none of them came close to being as thorough and realistic about the work that needed to be done. Several days later a few plumbers came out from Moody's plumbing and fixed the issue very quickly and efficiently. They gave me great advice on things that I could do around my home but did not try to sell me on things that I did not need. I feel like I had wonderful service from Moody's plumbing at a very reasonable price and I will use them in the future from now on.

Andy and apprentice were very courteous and professional. Called with a time to expect arrival…read more Diagnosed and repaired the problem efficiently. I would recommend their service.

Jimmy identified the problem quickly and he and his partner were highly professional and efficient…read more I can't say enough positive things about this company. They fit us in same day! Unheard of for service people in this town. I highly recommend this company for all your plumbing needs.

Adam is very communicative, fair priced, efficient and has an attention to detail. He completed the…read morework we needed done in a pressional and timely manner. I will definitely be using Standard Plumbing's services next time we need a plumber. I highly recommend their services!