Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

Best plumber ever! Matthew was awesome. Thank you for fixing our water. And it's better than it…read morewas. You did an awesome job. Respectful and courteous. See you soon for that filter.

I have used this company a couple times and have always been satisfied. They are ultra professional…read moreand competent. Shane returns my calls or texts on a timely basis and always goes above and beyond to make everything as perfect as it can be. I recently had a leak in an old pipe and Shane was honest about what needed to be done and didn't try to up sell me anything that was not necessary. They are clean and courteous and always show up when they say they will. Highly recommended!!!

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

I've used these guys in the past and been pleased. But to replace a hot water heater they wanted…read moreover $5,000? I had it done for $3,000 less.....using the same hot water heater they quoted. I recommend you shop around before using them.

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.

I dislike writing anything but a positive review, however in this case I need to share my…read moreexperience so you can judge for yourself whether to use Above and Below Plumbing or not. When I pay $150 an hour for a service my expectation is that I will receive a recommendation for a solution that will work, I am paying for their expertise. In this case I followed Larry's advice and spent $308 to install a faucet and sink and put in a PVC pipe from the sink to the drainage pipe. I originally planned to install a garbage disposal too. Larry informed me that the outflow drainpipe was too high for the disposal and the sink would not drain properly. Larry said that he could either drill into the concrete wall and lower the drainpipe, which would be very expensive, or we could ditch the disposal, use a shorter drain assembly and it should be fine. Because I couldn't install the disposal, I needed to purchase a new drain assembly to connect to the sink directly instead. Larry was very helpful with this and showed me on Amazon a shorter drain assembly then the one he had with him. He then installed the new faucet and the new PVC piping for the sink's drain but did not tighten it all up so I could adjust it and hook it up to the shorter drain assembly when it arrived. He charged me $308 for his services. Once the piece arrived, we finished connecting the sink ourselves. The drain was indeed too high for the water to flow properly. It also leaked in the connection after the drainpipe that he had installed. I called Larry and explained the situation. His response was that the drain was clogged and he had noticed the clog while he was there and used a screwdriver to get some of the clog out. He told me to use some liquid plumber or snake the drain and blamed me for not moving the drainpipe. To me this just went from bad to worse. I do not understand why he would not unclog a drain he knew was clogged while he was there or at the bare minimum tell me about it. He did not offer to come back and fix the problem and blamed me for not using the more expensive solution, despite his advice and assurance that the solution he charged me $308.00 for would work. At this point I will not be using Above and Below Plumbing ever again and will find someone else to fix the problem.

Larry's professionalism, technical knowledge, problem solving ability, and attention to detail make…read morehim someone I will always call on for plumbing issues and needs. Highly recommended!

Arrived on time. Did a great job finding the leek and repairing it promptly. Professional and…read moretrustworthy.

Ben Remington at Roto Rooter Plumbing repaired a toilet flange for me, and I could not be hapier!…read moreRR office and Ben were extremely easy to work with. Their customer service is outstanding! They responded almost instantly to me, and Ben did an outstanding job. He was on time, personable, knowledgeable, and hard working! Ben ended up saving me half of the original estimate! If I could give them six stars, I would.

Good, obviously central not Asheville based, scheduling. Dispatched friendly, but totally…read moreinexperienced technician that did not identify the root cause of leak. Suggested replacement of entire outside line. Quote was outrageously high. Never will contact again.

Don't use theses guys. Hand a confirmed appointment and they never show up. Im still without water.read more

Most professional contractor I've ever used! Punctual,…read morereasonable rates, courteous, efficient, and knowledgeable. I had a hot water heater replaced, along with a couple of smaller items- he was done and entirely cleaned up in 2 hours. I highly recommend this company!

We had water in our kitchen. Plumbing Solutions came out promptly. Excellent service and…read moreprofessional. We were new to Brevard and did know who to call. Ray found the source of our problem and solution. We were very satisfied with Plumbing Solutions and would recommend them to anyone who needs a plumber.

We had a serious leak in the water line under our yard. Tyler went above and beyond to get it fixed…read morequickly and correctly. He was prompt, professional, very skilled and fairly priced. Don't hesitate to reach out to him. Trustworthy and honest. He'll be my go-to from here on out.

From the owner: WNC Grading & Utilities LLC is your trusted partner for comprehensive plumbing and excavation needs…read moreacross Western North Carolina. Specializing in professional backflow prevention, compliance testing, and repair, we ensure your water supply is protected and compliant with all safety standards. Our expertise extends beyond plumbing to include a full range of grading, excavation, and underground utility services. From site preparation and drainage solutions to water line installation, our skilled team is committed to delivering quality workmanship and efficient service. We pride ourselves on clear communication and dependable solutions to keep your residential or commercial project on track.