Went here today for what I thought would be a quick oil change. When I arrived all bays were full…read more I was the first person to be in line. Shortly after I arrived a silver car pulled in then a white SUV. As one bay became open I rearranged my car to fill that bay and was told to move and let the white SUV in. Then another bay became open and the silver car that showed up second was pulled in. At that point I had waited over 20 minutes and everyone that arrived after me was pulled in ahead of me. These men working here clearly lack knowledge of first come first serve or are sexist. I was the only female waiting in line. Will never give my business to the establishment!

I like to use their coupons. Still pricy but 15 minutes or…read moreless. They are friendly and knowledgeable.

I do not take negative ratings lightly but I'm dismayed at this Jiffy Lube's handling of my…read moresister's car. What should have been routine brake pad changing ended up with my sister losing function of her brakes completely the next day from a caliper coming off and therefor the brake fluid bleeding. She was towed by a nice person back to the store and the tow driver asked for JL to pay for the tow as it was apparent it was their fault. They complied. The mechanic showed my sister her caliper and instead of taking any responsibility, stated it "unalived itself". They proceeded with repairs, didn't charge labor but did charge for parts. Upon settling the bill, they put the towing fee back to her! It's such an icky thing, to take advantage of someone in that way. You think this is where the story ends but alas! The brake light came on on the way home. Took it BACK in, they checked, topped off with fluid, and sent her on her way. Their demeanor was apologetic but not enough to REFUND this botched work. Brake light comes BACK on. At this point my sweet sister goes to a trusted mechanic who discovers her brake lines have air in them. I could share more but mostly I want it to be known that the treatment of my sister was unprofessional and disappointing and the mechanic doesn't seem to be very learned in the trade of mechanics. I'm so grateful losing her brakes didn't result in injury or loss of life, but the severity could have been huge.

I came to Jiffy Lube on a whim when my regular shop couldn't get me in before a long drive. I got a…read morestandard oil change, which is typically pricy due to mileage on my car. The price here was similar to my usual spot, but Jiffy Lube also seems to always have coupons on their website for $10-15 off! The staff were respectful and quick. They did offer me "upgrades" to my oil change, but did not present it in a way that I felt obligated to say yes. It was quick and easy. I will definitely be coming again.

My alternator was going out, which as many know can be stressful and expensive. I called Adam's…read moreAuto Repair on a Wednesday after work, and in less than 24 hours my car was back up and running at a fair price. Staff was very helpful and pride themselves in efficient service with a quality repair. I won't take my car anywhere else moving forward!

My son was having issues with a tire and needed an oil change as well. He booked an appointment…read moreand they weee able to get him in the next day. The cost was economical and the service was great. They treated my college son with respect and were also honest with what was going on with his tires. Would definitely use them again and highly recommend.

Piss poor company spent over $5000.00 and didn't make it 10 miles before vehicle over heated and…read morehad to have it towed back because they never drove it after they repaird it.

We brought our vehicle here needing the AC fixed! They said they "fixed" it and we paid. Still…read morewasn't working and my car was now leaking water on top of it not being fixed. They "fixed" it again and charged us AGAIN. Thankfully the water stopped leaking from my AC but the fan still wasn't fixed. We called to confront them about them charging us twice and it still not being fixed and he said "Jesus Christ what Do you want me to do I only have two mechanics and I'm backed up I have worse problems than you do right now!" Not only do we have broken down AC/fan situation but we paid them for nothing and got chewed out in the process. I would not recommend taking your vehicle here, not only will they take your money and not fix your issue but will give you horrible customer service if you call them out on it.

Went to Midas to fix our work van. They were very polite and knew exactly…read more what we needed to fix the van. Jack and his team are the best. Will definitely Go back again. Thx.

My boyfriend and I love this Midas! Great customer service, reliable work, and, trustworthy owners!read more

I highly recommend this place for anyone having car issues. They did not try to tell me every…read moresingle thing wrong with my car trying to get me to pay more, they were upfront and gave me an amazing deal. not to mention that the employees there are super nice and friendly. they also had a nice waiting area for you and get the job done very fast but efficiently

I spoke with a Meineke representative on the phone, and they mentioned that the diagnostic system…read moreconnection would be $101. But here's the best part: they also offered a complimentary visual brake check and rotors! I decided to take advantage of that. When I arrived at the Meineke location, I requested the free check. The representative mentioned that another employee wasn't too thrilled about that deal. I explained that I'd been informed there was a free check available. When I asked why that didn't align, I mentioned that I didn't have enough money to cover the $101, but I assured them that I would definitely get the work done when I get paid on Wednesday, December 3rd, 2025. The representative wasn't too pleased and suggested I look elsewhere. Even though he didn't want me to return, I told him I wouldn't be. As I left, I noticed the employees were laughing. I'm definitely not going back to that place. This was my first time at the Muncie location. My friends always go to a different place whenever they need their car serviced, and they've always been happy with the service they receive. I should have stuck with the original recommendation, which was Gaddis. I might pay a bit more, but at least I know I'll be well taken care of.

I went there today with a tire losing air. They were busy and said it would be an hour or hour and…read morea half wait. They quickly got my truck in, found the problem and fixed it within 40 minutes. They went above and beyond to turn a bad situation into a good experience. With customer service taking a back seat lately at most places, this was truly refreshing to see. Thank you!

Service was nice but it took forever. Not to mention their oil change price is a bit unreasonable…read more I waited two hours.. for an oil change. That is rather frustrating on its own not to mention the price associated. So I will not be returning and I encourage you to go elsewhere for your oil change or just do it yourself.