I've brought two vehicles here, for multiple issues. Quick service every time. Transparent,…read morereasonably priced. High level of customer service. I recommend First Rate across the board.

Very honest and generous family shop. Had a minor fix and they offered it for free after it took…read moreonly a short amount of time to remedy. Stand up guys in a industry where that's not the standard, they will have all of my business moving forward.

Took a while, and a little pricey but they rescued me when I was stuck on the freeway with a flat…read more I wonder why tow services only get 1 and 5 star reviews. To me they were pretty okay and I will call again when I'm stranded. Tow truck drivers have such a dangerous job, people need to move over a lane so they are safe.

This guy owns my son $650 for damage to his Mercedes .After the incident he admitted he did and…read morelatter refused to pay for damages. He replied to my wife that the car was illegally parked so apparently this gives him the right to damage the car and refuse to pay for it.

I called and asked if I could get in because I had a flat tire and they told me to come right away…read more They fixed it in 10 minutes and patched it up and I appreciate it very much. Thank you very much Parker the young man that plugged up my tire.

John from Rhodes answered my request through AAA for assistance with changing a flat tire. AAA's…read moredirections were not great, but he was able to locate my vehicle without much issue. He also showed me what the problems were that caused the flat (two punctures in the tread), put on my spare and I was ready to go. He then followed me to my local repair shop and was kind enough to drive me to my house 3 blocks away. Bless him for his kindness and going above and beyond.

My SUV had minor front bumper damage. Called ABS, took vehicle on that day. Dave was very kind,…read morefriendly and professional. He emailed me an estimate within an hour, the repair was reasonably priced. I received exceptional service. This was the quickest I have ever had a repair done on any vehicle. My SUV looks brand new; the paint match is fabulous. I HIGHLY recommend Auto Body Specialists for all your repair needs!

I try my best avoiding situations like this but it's life lol but auto body specialists has been my…read morego to place to get my vehicle fixed. Staff there are always friendly and very understanding. They work with many insurances. They communicate very well and try their best to get your vehicle done in a timely matter. I recently took my Toyota Tacoma in, and boy they did an amazing job. My Tacoma looks good as new. This shop has gained my trust, and they're some people I could rely on doing an amazing job. Thank you again!

The manager sold us a vehicle that he knew had a bad engine…read more We bought it on 3/13/20 - engine died in August 2020. Many others on neighborhood watch have also had bad experiences with them. Wow, they are horrible to the customers once they take your money. They looked at the vehicle, told us he will replace the engine with a junk yard engine for $2000. On a junk yard engine that may also break?! Now I question how many rigged cars they sell besides ours. He may have a nice smile & a good talker. But, to sell a lemon knowing it was pretty much dead. Unacceptable ‼ Guess BBB will have to get involved. I have made reviews along with many friends. He deletes any bad comments & keeps the good. What a way to cheat the ratings numbers. Anyhow, he called today telling us because I made a bad reviews he refuses to even consider working on it & to pretty much get it the fuck out off my lot. Terrible place. Customer service is a big Zero. They owe us back the money we spent minus the months we had it. Or could have at least offered a different car. At least my real auto place wasn't con artists.

This is a review of their automotive repair department. We went to Frey with our Buick Enclave…read morebecause of transmisson issues. With the prices of used cars these days, we were willing to consider repairing the vehicle vs. purchasing a new car. Three weeks ago we were quoted $5500 but could go up to as much as $7000. This was a verbal discussion, of course nothing was in writing. Three weeks later, with very little communication on their part, they let us know the Buick is ready to go. During this time, if we enquired on the status of our vehicle it was all on our part. The most we were told was "not ready yet, check engine light is on now, we're trying to figure that out". So today my husband goes to pick the Buick up and the total is $9,500!!!! Almost double the original quote. We never would have spent that much on a 2010 Buick! We were not even given the option of agreeing or disagreeing to this price. Most reputable businesses will call and say "Hey, we found this wrong with it now, it will now be this much....." . Or even better, have us initial off on a quote. Not ONCE was this offered to us, only verbal quotes. The best part of this poor business practice is when I called to express my outrage, "Scott", only argued with me about how he never said "$5500-7000", I said "$8,000". Now they are insulting our intelligence as we NEVER would have agreed to that much on repairing a used car. But of course, there is no PAPER trail to this quote because they put nothing in writing!!! We only have our word against his and he is LYING. So, this is my first review of any business but didnt want anyone else to go through what we did, especially with how hard times are these days. Inflation is not keeping up with wages and this is very hard on our family.

These guys worked with me per my budget and got the work done in a reasonable amount of time. They…read morewere friendly and professional. Also, they didn't try to sell me anything I didn't need - in fact, when I inquired about an expensive part they provided guidance on how to make sure it wasn't covered under my cars warranty... they could have easily taken my money, so that was really amazing! I had some questions about my car and they took some extra time to show me and explain. Great experience, have already gone back!

Bill's Auto Tech (and Bill himself) are the best. I've owned classic Corvettes for the past 25…read moreyears and have been taking them to Bill for much of that time. I live in Grafton, about 40 miles away from his shop, and gladly trailer my cars 45 minutes each way for the quality service he provides. I wish I'd found him earlier. His guys always get the job done, they know exactly what to do and they make sure it's done right. On multiple occasions they've gone the extra mile for a repair. For example, I went to pick up my 1985 Corvette once and one of the techs was just finishing up hosing out the radiator ducting of leaves that had accumulated--and the repair wasn't even related to that. Bill knows Corvettes inside and out and, despite always being busy, is willing to take the time to talk about an issue and convey what he knows and recommends. I live in fear that he'll retire one day soon--I'm not sure who I'll trust my Vettes with in the future were that to happen. Yelp! I'm begging you not to sideline this review as "not recommended." This is a legitimate review based on years of experience and numerous transactions with the reviewed company.

We had an issue with a bike hitch on the back of our car. The bolt got stuck and we couldn't remove…read moreit, and we were going on road trip the next week. We were recommended to Bill's by a friend. We were new customers and they fit us in even though they were busy. They got the hitch off for us no problem. Their customer service far exceeded our expectations, and their staff is very friendly and knowledgeable. We highly recommend them, and we expect to go back for service in the future.

Had my 21 Envision towed there for an electrical issue. They diagnosed it and said it was the…read morebattery. The next time I drove it a message came up stating that the car was running on battery power basically. So after spending $400 to replace the battery I still have the same issue. They then said that it's to much of a hassle for them to deal with my warranty company, they only want to use GM warranty. I would not recommend taking a vehicle here for service or buying a vehicle from this dealership. They don't care and appear to not know how to troubleshoot vehicle problems. DON'T GO HERE!!!!!!

Tried to buy a truck with a trade in. Tried to buy a gmc 1500 truck. They came back with an offer …read more It had dry rotted tires which would cost $1500-1700 to replace. Dustin , sales associate , refused to even consider negotiating and stated" this is a sought after truck"! He said they added on $1000 to the offer of my truck which was only at $12,000. For the record, it was $30000 offer to me to buy their truck . I offered $26,000 including my 2015 Chevy Colorado, loaded ! He stated he could not find $4000. I asked if he would consider negotiating. He turned his back to me and said no. I left. This dealership does not want your money. There are so many trucks out on the market. Don't waste your time with this good ole boy mentality here.