I had my vehicle towed to Dailey's in Middletown, PA., my front bumper was hit, They said, my car…read morewas totaled so I took their word for it. I went to a notary, and had the title changed over to them, as we were walking into the notary, the owner said, to me don't tell her how much I paid for this and then he said, just don't say anything. I was not thinking clearly because of the whiplash that I suffered in this accident, which I am still doctoring for. He never gave me any money. I have been thinking about this, and I thought I never got any money so I called him and he said, to me and you're not going to get any.

Used them for an inspection. They found a few things and…read morereplaced more than i was told on the phone. So meh

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

They have been taking great care of all my vehicles for many years. Trustworthy and dependable.read more

Jeff and Lynn are amazing. Qualified, reputable, and never gouge on price. They do whatever is…read morepossible to get your car in fast. Can't recommend them highly enough.

So my tire pressure indicator light illuminates on my car's panel and I tried to inflate my tires…read moremyself. First one was no problem, but the second one was fighting me and actually ended up with less air in then when I started. Conceding defeat, I limped my car to the closest auto repair shop. Enter Hatt's Auto Repair. The office is home to two of the largest dogs I have seen in awhile, so beware, but the mechanic was kind enough to take pity on me and inflate all four tires for free! What a great experience.

Hatt's Auto is the place to go! Very honest and knowledgeable mechanics. Had A/C problems with my…read moreFord 500. A/C worked great at 2k rpm & higher only. Took it to a dealer, Ford says I need A/C compressor replaced. I asked Hatt's to replace a/c system for $$$. Hatt's repaired for under $150!!! A/C now works great & for a lot less $$$. He could have charged me for a lot more and I would have never known, after all, I did ask to replace the entire a/c system. Very honest & trust worthy. Highly recommended !!!

I wish I could give this location 10 stars. I came in for a…read morestate inspection and emissions test. I was told by my coworker and boss to check this location out and I'm extremely happy that I did. The guy at the register; Jose O. was very friendly and extremely helpful. Even while waiting he came over and had a small conversation with me since I was sitting in the lobby area alone, I was leaving the state the next day and I needed my inspection done before heading to the airport the next morning. Acosta (the mechanic) was very detailed when explaining what I needed and gave me a nice discount. This crew is the best and I will be returning for ANY and ALL service needed for my 2018 Equinox. I HIGHLY RECOMMEND THIS LOCATION FOR ALL YOUR NEEDS!!Keep it up guys, y'all are amazing

This company roped me in with a good deal on a yearly auto inspection.The problem came when they…read moresaid I needed new windshield wipers.I said fine,even though I had recently changed them.They charged me $50 for the cheapest garbage they had.Never will I go back to them again,EVER.

Very bad business,No trustworthy at all You need to watch…read morefor your car when you drop it off I did drop my car for inspection at 0800 am was told from owner u will get at end of day , Sadly was Not , they playing customers and Bot good for business, I did take my car with no inspection waiting my two day off with no car . DO NOT TRUST THIS SHOP AT All

I've been coming here for years. Ed is a great mechanic. I love how personable the staff is and I…read morealways know my vehicle is in good hands. I'm confident I'm getting a good price and good service on my vehicles. I wouldn't go anywhere else for vehicle maintenance. Be advise, this is a popular place so there may be a wait getting in but it's worth it!

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

I have been getting my inspections done there for the last 5 years and they have always been fair…read moreand honest to deal with. Nice people.

Took my car in for inspection. Needed very little. Paid them $300 for new exhaust, they sent it out…read moreto be done. Still sounds like a tin can and you can hear me coming from a mile away. After having my car almost 2 weeks, I stopped to see what what's up. The owner verbally attacked me in front of everyone. I was polite and just asked a question. I left and my car was done in an hour. Except the battery wasn't harnessed down. The master cylinder needs replaced as my brakes still go to floor. Never again. The 'mechanic' is a hack. I've known him and his work for years. After a $900 bill, I still have to take it and get exhaust fixed again. Never again