We stopped by during two separate shopping trips as it was ultra-convenient and HUGE! M&S has undergone many changes since we last shopped in one, and all for the better. It's like a UK vision of Target in the US now - lots of very high-quality merchandise at not unreasonable prices.
The cafe here is particularly nice. We had snacks on the first occasion and a bigger meal on the second. A great selection of choices, all served very swiftly by extremely helpful staff. (The peculiarly British quirk of being unable to swap out one side dish for another was a problem on one occasion -- "No, I'm sorry, the manager won't let us do that" is about as useless a response as "Yeah, we don't seem to care what you want; you should have what we've got and be happy!' -- but I'll forgive that because their coffee was actually drinkable, unlike most department store cafes.) read more