A fairly large and modern branch of Marks and Spencer in Westfield Stratford City, where despite having been open for a number of years now, with Yelp reviews from as early as 2013, it still felt like it was brand new to the point finding out it was six years old shocked me, which for me is good as it shows a modern branch which is constantly moving with the times and not being left behind... I wish I could stay the same about some of their other branches which don't seem to have been touched in longer than that, like their stores in small towns such as Rochdale, which is much closer to me.
They had a good selection of most items you'd associate or try to find with Marks and Spencers, from men's and women's clothing to a large cafe and food hall.
The staff didn't stand out as much as other stores such as Sheffield Meadowhall, but they seemed friendly and polite enough, pretty much average in an area most other stores usually exceed.
Being so close to Stratford station, it could be useful to pop in and grab a drink before travelling through London or the south of England, so the location within the mall is pretty good.
Above average Marks and Spencer store in terms of most aspects other than service, with modern features and a good selection of goods to warrant a four-star rating. read more