I was very disappointed with the treatment I received here yesterday. I hesitate to leave this…read morereview as it is not pleasant to receive negative feedback but I was very upset by my experience. I bought a second hand Jigsaw bag which I loved at a cost of £65 in September this year. While out shopping in town the handle broke at the point it is attached to the bag. When I had a look at the other end it looked like this would not last much longer either. I went to Now & Then to initially ask for a refund as the bag was no longer usable. Now I appreciate that this was a used bag but the shop bought it to be resold and I would expect a good quality bag to last longer than 7 weeks even with previous use. The owner said that after app 7 weeks I had 'accepted' the bag and there really was nothing she was prepared to do. If a refund was not possible I would have been happy with the owner offering to repair the bag but this was not offered either. I feel that having paid £65 only weeks ago an offer to repair the bag would have been the right & fair thing to do.

From the owner: We are a dress agency and specislise in beautiful preloved designer clothing, shoes and accessories…read moreand fantastic genuine vintage treasures. At any one time we are likely to have in stock items from Burberry, Biba, Blanes, Chanel and Dior to Ossie Clark, Alexander McQueen, Quorum, Versace, Vivienne Westwood and YSL - from the past to the present!!

This is a lovely spot here in Essex, and i would recommend any Essexuals in need of fine garments…read moreto patronize this quality shoppe.

I have recently returned to the world of lush after having a break due to a previous campaign. The…read morestore manager Beth has been so welcoming and her genuine love of the products is what's allowed me to return. I've only ever really used their bath bombs as I find the rest of the hair and skin care quite overwhelming, but Beth really took the time to get to know what I need and has helped with a new hair care routine for me which honestly has majorly changed my hair from having to wash it daily due to it being greasy and thinning to actually being able to skip a day if I need to and it not looking like a bucket of slime! Beth and the rest of the Lush staff have been so welcoming everytime I've been in the store and nothing is too much for them. great customer service and a really warm welcome. Thanks all.

I love lush. As usual you can smell the shop before you can…read moresee it. The staff are nice and helpful they always ask if you need any help and were happy to go a and something when i asked for it as it was not on the shop floor. They stock all the usual lush products and also do parties one of which I'm going to in a few weeks time with the Guides so I will report back then.

This is a really nice shop tucked away behind Debenhams and Next in Grays brewery yard…read more They have a good selection of ladies clothes downstairs sometimes these are a bit old fashioned and expensive but they do have a lot of sales when you can get some good bargains. Upstairs is the home furnishings department selling furniture, wallpaper, lovely paint, lights, cushions and lots of other fun stuff pretty aprons, cake tins, cake stands etc. I think this branch of Laura Ashley have the nicest and most helpful staff in the whole of Chelmsford. At the end of the sale they always have great ex display furniture bargains.

Fancy dress hire or to buy large range of smiffys ,fun shack,main agents…read more childrens range, roman,viking,tudor,victorian,evacuee,kings & queens aladdin robin hood many more balloon filled arranged bagged ready to go Dancewear if it moves we probably stock it ballroom,tap,jazz,irish,ballet,character,gym,skating pineapple dance clothing stockist

Like its name, this store is a great gem in the centre of Chelmsford. Really easy to find and an…read moreamazing stock of everything. It is great to support a local business and even better when it stocks everything, they are uber helpful and very reasonably priced. Thank you for all your help yesterday with a last minute chasing around of size 8 adult jazz shoes for my daughters show!

TK Maxx is located at the Chelmer Village retail park, this use to be the retail park where B&Q was…read morebut they left ages ago and it is 100 times better now. TK Maxx is one of those shops where you go in needing nothing and come out hold loads of things you really needed. On the ground floor is ladies clothes, handbags and purses, all shoes, kids clothes, toys, toiletries and seasonal stuff. Upstairs is mens clothes, home ware, books, towels and luggage. To get upstairs you have a choice of lift or stairs. You will find loads of big names and some you have never heard of. I never expect to find great bargains but you will find stuff below the normal price and the choice is amazing where else could you go to find an orange frying pan? There is no toilet at the retail park except for the one in Pizza Hut and I do not like to go in there just to use the loo and they are not always open.

This store is located in a retail park which at the weekend has huge queues of cars lining up to…read moreget it there. So i alwasy go on a week day as the store doesnt shut until 7pm so plenty of time after work to go there with no queues to sit in! Its a large store with toys and womenswear on the ground floor and menswear and homeware upstairs. This store always seems to be in a mess when i go in there, items laying on the floor covered in dust. I rarely buy clothing from here as i still find the prices are quite expensive! But you can pick up some fantatsic cheap toys in there.

Fabulous shop for womans fashions and timeless classics…read more Some of the items can be pricey but a good investment. The sale is well worth a look for bargins. The staff are very helpful and suprisingly child friendly. I have often been in when my children as babies needed feeding and they told me to and feed them in the changing room. They were nothing but helpful and pleasant! The also sell childrens clothes at the back and you can walk thru to accesorise next door. A lovely shop, worth a look.

This store offers more original & intricated designs for people…read more They tend to have quite a few sales throughout the year. I have observed about 4. So maybe there is a sale on at the end of each season. This retailer is of high standard quality and has uniqueness. They also sell accessories & some fragrance. A good all round shop, which is fascinating to browse in, especially for that little something different!!!

This store is in a fantastic location above Miss Selfridge and Wallis in the newly refurbished High…read moreChelmer shopping centre. With celebrities buying into the brand more frequently, Topshop is a popular choice amongst young trendsetters. They stock everything from basics to quirky fashion and are always a step ahead of the current trends. Their concessions are extremely popular also, with the Kate Moss Collection proving a big hit. The one downside of the Chelmsford store is the lack of lift, which can be a nuisance for shoppers with a buggy. But if you kindly ask Miss Selfridge downstairs, they'll let you leave your buggy as you run and grab the latest fashion item.