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    Marks and Spencer

    4.1 (39 reviews)
    ModerateDepartment Stores
    Open 8:00 am - 7:30 pm

    Marks and Spencer Photos

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    Aaron S.

    This is a nice, large Marks and Spencer store, located on Princes Street in Edinburgh city centre. Despite being a pretty large store, it's fairly easy to navigate around the store, including the Food Hall, the store is fairly modern, attractive and tidy too. The selection in the store is pretty good, and they also use Marks and Spencer's app to scan items as you're going around the store before you are able to pay using your mobile phone and leave, which makes the checkout and payment process so much simpler. As far as I'm aware, this is the only Marks and Spencer store in Edinburgh to offer this feature, the only other location nearby, at Waverley Station strangely does not. I was able to find the items I was looking for, but it was the bare minimum essentials, including cow's milk to take back to my hotel. The store has recently announced plans to extend their opening hours from 7 pm to 8 pm, which is much appreciated, having visited the store in March, I found their 7 pm closing to be far too early, for a large store in a large city, and hope they stick to the 8 pm closing now, as it's much more reasonable. I did find the number of short escalators to be concerning, for those people who may have specific access problems, but lifts are provided around the store. 4* - A good Marks and Spencer location.

    Chantelle T.

    Oh my. Like oh my goodness I'm in foodie heaven. I'm almost kicking myself that I've lived in Edinburgh this long, walking past M&S who knows how many times, without ever thinking to stop in. In my defense the food hall could certainly be marketed better. Nonetheless, locals seem to know what's up. This place was packed with shoppers either grabbing a quick lunch or doing their groceries for the week. Sadly I couldn't stay as long as I wanted, but I could quite easily spend hours in this place shopping for different produce, exotic foods and wines. I stocked up on quite a few ready meals which there was a huge selection of and some artisan hot chocolate which so far I've only been able to find on amazon. It's pricier than most grocers and I don't know if it's because of the brand or location, but if your love good food then this is certainly a haven.

    Skirt'
    Magnus H.

    I was just wandering through town this morning, looking at the shop windows. It was before 9, so not everywhere was open yet, but M&S was! So in I swooshed to have a look at the dresses and skirts. Now, if you saw my profile photo or know who I am, you've probably guessed that I'm a man, though I like to wear skirts and dresses. I tell you this only because it's relevant to the review. On this particular day, I was wearing leggings and a shortish skater dress as I pondered what would suit me and what was on sale. I found a black skirt that was not on sale, but gorgeous! (see photo) Quality seemed good AND it was machine washable! (as a recent convert to wearing clothing generally made for women, it's a new thing for me to have to look for that sort of thing. All men's clothes are machine washable unless they're suits... And I don't often wear those. So again my privilege has spoiled me rotten.) I had a chat with two of the lovely people working there about fit and size, and went on my way. Okay. So that's the story... Why am I telling you this? Well, as I mentioned, I'm kind of new to this. I've only recently come to terms with my desire to wear dresses casually. I started wearing kilts and some "unisex-looking" skirts last year, and this month I took the plunge to wear something that was less of a half measure. This was my first time walking into a store on my own to look at clothes in the "women's" section. (Will we ever have big stores that just sell "CLOTHES"?) I was nervous, though nobody would be able to tell, that I would be openly gawked at, or that I would be stopped on my way into the fitting rooms. However, all the while through my experience here, I was treated NOT as a man in a dress looking at women's clothes, but as a customer looking at clothes. And that was incredibly helpful to me at that point. I should have got their names, but I didn't. So, M&S people, if you read this... Show it to your personnel and they'll know who they are. To those two people: Thank you.

    This 500ml bottle of sparking water is 20p cheaper in Edinburgh than Glasgow
    Donald M.

    I've only used this store to buy sparkling water, strangely this store has a drinks fridge and sandwich fridge by the door followed by rails of granny clothes. The tills are difficult to find if you have not been here before. I saw that the 500 ml bottles of water 20p cheaper here than Glasgow. Marks and spencer do make good coffee, l have not been to the café here yet but will do so soon.

    M&S Website
    Amy G.

    I don't shop in Marks and Spencers for clothes as I haven't reached forty and don't have three kids. But I do love: 1. Their underwear department. There always seems to be a sale section full of ridiculous bargains. I got a bra in here for 98p. 98p! How many things can you still buy for 98p? As a bargain hunter, this makes me happy. 2. The home department. This store doesn't have the best home department in all the Marks and Sparks, but they do have some nice things. And again, there can be some fantastic reductions in some good quality gear. I got a nice blanket in here for a tenner which keeps me nice and warm during the cold winter. And summer. 3. The food department. Everyone knows about Marks and Sparks food department and if you don't, well you don't deserve to shop there. Percy Pigs: Nuff said. Yes Marks and Spencers might be a little old fashioned and snobby, but it keeps the Neds out (which I am convicted are taking over the country) and maintains high standards. You can usually rely on good customer service too.

    http://www.marksandspencer.com/

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    Review Highlights - Marks and Spencer

    This branch of Marks and Spencers is huge, and located right in the middle of Princes Street.

    Mentioned in 9 reviews

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    Gucci Harvey Nichols

    Gucci Harvey Nichols

    3.7(54 reviews)
    0.2 miNew Town
    ££££

    Harvey Nichols or Harvey Nicks as it is often referred to, is a large department store, just…read moreoutside St James Quarter in Edinburgh city centre, a large department store in a grand building, this is a nice place to shop if you're looking for something a little more premium with a selection from food to fragrance. The store feels high-end so is fancy and well laid out, and the staff are friendly, with many creams and products on hand to test out before purchase. The store closes at 6 pm between Sunday and Wednesday, opening an hour later between Thursday and Saturday, regardless I feel this is far too early for a large department store in a big city, the shopping hours are not well catered to workers, and those who prefer to head out in the afternoons. There are places to sit and take a break while shopping in the store, which I appreciate, and the vibes inside the store are very nice, overall, with some nice products, so it is well worth a look in if you have time while shopping in Edinburgh. The store has five floors, including a Brasserie and Bar on the Fourth Floor, with impressive views of the city, including the Old Town. 4*

    At the very top of this mall there is a terrace overlooking St-Andrews monument. It's really cool!…read moreMy friend and I got some drinks and some chips and had a great time. I got a margarita frozen and they were very generous with the alcohol! The chips came with this really delicious dipping sauce (and only cost 4 pounds). Would really recommend grabbing a drink here.

    Photos
    Gucci Harvey Nichols - Personal Shopping_Edinburgh

    Personal Shopping_Edinburgh

    Gucci Harvey Nichols
    Gucci Harvey Nichols - Beauty_Edinburgh

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    Beauty_Edinburgh

    House of Fraser - Beauty department

    House of Fraser

    3.2(26 reviews)
    0.0 miNew Town
    £££

    Order Number APPHOF40000071407266. Worst experience ever,…read moreplaced order on line 31st may, paid nearly £300 for next day delivery, no delivery or communication so made contact on the 3rd June, no direct talk contact only chat, said i had to wait 3 to 5 working days for a response as they was busy, i have had to chase everyday for a response and every time a different reply, nobody knows what's going on, i am nearly £300 down, my Fathers birthday was on the 8th June no present or money to purchase something else, 14th June today last response, saying delivery was lost and refund 3 to 5 working days, so this will go over a weekend so doubt i will receive anything in my account at best 22nd June. A month of hell, being told anything but the truth. I have been using HOF for years but this is the end for me. This could happen to you so be aware.

    Standing on the same street as Edinburgh's staple department store Jenners, this House of Fraser is…read morea bit of a wallflower in comparison. It doesn't boast the ornate fronting of Fraser's in Glasgow, or the glorious facade of Jenners through here. But you don't go to a shop to look at the front of it for hours - you are presumably there to spend money. Inside, Fraser's is very easy to get lost in. When you emerge from the fragrance and beauty section blasted in perfume (not quite, but you can ask for a sample), you can wander up to the designer clothing sections. It's lovely and the staff are great. It's a bit too pricey for me at the moment since I am rooted in my poor pauper postgrad student status, but one day I aspire to be able to buy some pretty frocks from here. And to be overly indulgent on perfume, and not feel shy to get one of those make-up makeovers that they offer in store because I will be able to afford the products by then. Their products are of great quality, hence the price, but for folks like me, we'll just have to make do with the immense 70% reductions in the mid-season sales.

    Photos
    House of Fraser - Photo from houseoffraser.co.uk

    Photo from houseoffraser.co.uk

    House of Fraser
    House of Fraser

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    Primark - Main area of the store

    Primark

    4.3(3 reviews)
    3.8 mi
    ££

    This particularly large Primark opened last December and honestly, I can't get enough of it! Every…read moretime I go to Fort Kinnaird, this place is usually my first stop so that I can avoid the afternoon chaos later on. The layout is much better than its sister store on Princes Street and since it is all on one level, getting around is pretty easy as you can see everything from when you enter and you won't have to negotiate any of those dreaded escalators that make you go ALL the way round to the other side of the sales floor to get to the next one. The men's department is an adequate size and is conveniently located near the front of the store. The only downside to this, is that you will have to walk all the way to the back of the shop if you want to try something on as that is where the fitting rooms are located. Speaking of the fitting rooms, they are modern, bright and have never been subjected to horrific queues when I've visited. (Unlike the shambolic Princes Street store.) One thing that annoys me is the checkouts. They are also at the back, on either side (one set in lingerie and the other in homewares) and usually have slow moving long queues. This is not ideal when all you are buying is a t shirt, a pair of jeans and some sweets. Another thing that bugs me is the till staff. I know it must be horrible working 9-5 in Primark under the harsh fluorescent lighting and with demanding customers but a smile would be appreciated. It could be stocked a bit better and they should assign more workers to the checkouts to cut down queues but other than that, this store provides a less chaotic experience to the city centre store and is much better in many ways.

    So this is a fairly small store with everything all on one level but stocks everything you need,…read morefrom clothes, homeware, lingerie, to kids and mens clothing too, the staff are lovely and helpful and all do a great job. There is only one complaint however in that you have to leave your basket if you want to try anything on which makes things a bit of a hassle. Apart from that well worth a look and with mcdonalds right next door what could be better.

    Photos
    Primark - Full range instore

    Full range instore

    Primark - The strange exterior

    The strange exterior

    Primark - Mural of Edinburgh in the checkout line

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    Mural of Edinburgh in the checkout line

    Debenhams - From official website

    Debenhams

    3.2(23 reviews)
    0.2 miNew Town
    ££

    Debenhams saved me! I was in need of a very specific electric kettle and they had it - correct…read morecolor and all. It was also nearly £30 cheaper than the same kettles (different colors) over at Fraser. Their women's collection looked decent, too. I briefly looked around for a new coat, and while I didn't find anything I really loved, the selection of dresses and tops had a lot going for it. Finally, the woman who checked me out could not have been friendlier. She enquired as to where I'm from, if I'm enjoying Edinburgh, and wished me well on my travels. Considering the selection and the service, I'd come back here in a heartbeat.

    Officially the world's most confusing department store. And therefore the most annoying…read more For some reason, rather than being one whole shop this place is laid out as two individual shops back to back - a Princes Street side and a Rose Street side. Consequently, you spend 99% of your time inside trying to navigate to the floor where you want to get to as opposed to actually shopping. All I wanted was a dress and yet it took me a good fifteen minutes of wandering around in circles before I finally gave up and asked a sales assistant before I eventually found the womenswear bit. But this brings me to my next grumble: as far as Debenhams go, this one is really small and so there's really not much selection ot choose from.

    Photos
    Debenhams - Courtesy of Website

    Courtesy of Website

    Debenhams - Courtesy of Website

    Courtesy of Website

    Debenhams

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    Boots

    Boots

    4.0(27 reviews)
    0.2 miNew Town
    £££

    PLEASE NOTE: This is the same Boots as this one (https://www.yelp.com/biz/boots-edinburgh-33 ),…read moreI've asked Yelp to merge them but they have not. Anything on Princes St is going to be busy, so expect this Boots to constantly have people coming and going regardless of the time of day. Fair enough, though, since it's in a great location for people getting off the tram or train! Beauty products, toiletries, medicine, random electronics (like phone chargers), quick snack options. LARGE selection and great prices. I think this is the biggest Boots in the city (spread across two floors), but I agree with others: it feels a bit dated and I personally find the lay-out confusing. It was hard to find what I was looking for because they weren't in the same category as similar products, if that makes sense. It felt like I was constantly going up and down the escalator looking for simple things like hand sanitizer, paracetamol, lotion, etc. Appreciate the quick self-check out! ***IMPORTANT*** This Boots closes at 7pm; the one at St James Quarter closes at 8pm.

    Boots on Princes Street is the largest Boots location in Edinburgh city centre, although the store…read moreappears to be very dated, and much more visually unappealing compared to the newer yet smaller location in the St James Quarter, I do like this store nonetheless. It is over two floors and has good facilities that you'd expect from any large Boots store, including a Pharmacy and an Optician. The range in store is good for beauty products, and toiletries, as well as the meal deal offering, as with any Boots I do find them to be a little pricey, but you can get some good deals when combined with the Advantage Card, which is their loyalty scheme. The staff are friendly and the store is pretty easy to follow, I was able to get in and out of the store, sorting out an adjustment for my eyeglasses fairly quickly. The largest Boots in town with a good selection overall and friendly staff, but could definitely do with a refurb to bring them into the 2020s. 4*

    Photos
    Boots - Foundation, Primer, Powder, Lip oil +++ FREE SAMPLE lip oil, mascara & toner 3 xD :-)

    Foundation, Primer, Powder, Lip oil +++ FREE SAMPLE lip oil, mascara & toner 3 xD :-)

    Boots - Large selection of spray on deodorant

    Large selection of spray on deodorant

    Boots - From website

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    From website

    Marks and Spencer - deptstores - Updated June 2026

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