If I could leave 10 stars, I would!
I cannot say enough good things about Markleys. I was traveling from Washington, DC to Winston-Salem when my car suddenly died while I was sitting in traffic -- definitely not the situation you want to find yourself in when you're hours from home.
From the moment I reached out, the team at Markleys was absolutely wonderful. There was no grief, no making me feel like an inconvenience, and no added stress to an already stressful situation. Instead, I was met with happy attitudes, kindness, and what felt like genuine concern about getting me safely back on the road.
It's easy to provide good customer service when everything is routine. It says a lot more about a business when someone shows up stranded, stressed, and completely at their mercy -- and they choose to treat that person with compassion.
Markleys went above and beyond for me when I truly needed help, and I won't forget it. If you're looking for an automotive service that combines great service with genuinely good people, this is the place.
Thank you, Markleys, for taking care of a stranded traveler and making a really awful situation so much easier.
10/10 -- would recommend without hesitation! read more