I have been visiting Hometown Auto since back when it was a Midas. I bring My vehicles here for…read moreroutine oil changes and repairs. Customer service is great and the work quality is excellent. Pricing is very reasonable and I have never had issues with completed work. The business owners clearly take pride in their work.

Honest dependable service at prices well below dealers. I've had maintenance and brakes doneread more

Bock's garage was very helpful, friendly and professional. We were on a road trip and had an issue…read morewith the car, luckily we found them and were attended immediately. Also helped us get the new part we needed and installed it for a very affordable price. Would highly recommend to anyone passing by!

Posted this on Google, but had to share here as well. Absolutely incredible experience! The…read morestaff were all so very friendly, and you could tell how much they truly care about the work they do! Fast, yet very reliable work, and very well priced. Helped my girlfriend and I out of a tough spot, and put our minds at rest. Highly recommend.

I got a nail in my tire on 4th of July weekend and they were the only place open. These guys hooked…read moreme up with a new tire in about an hour. They didn't charge me a fortune cause I was a blonde female that had no clue what I was doing or needed. Called back the next morning to order 3 more tires to match the other one and in less than 24 hrs I had 4 new tires which in needed and they didn't charge me an arm & a leg. I highly recommend them.

Tire had a huge lag bolt in it. Rolled in shortly before closing with the tire almost totally flat…read more They had the tire off in minutes and patched and plugged shortly after. Service was 5/5.

I recently visited Shen Valley Tire to have my tire patched. It was my first time there, and I…read moreinitially drove past the shop since the signage is a bit easy to miss if you're unfamiliar with the area. A quick heads-up to first-timers: keep an eye out, or check the photos online beforehand to get a better idea of what to look for. The shop has a charming, "old school" setup--customers wait outside, and there's a friendly, small-town vibe where people chat and pass the time together. It felt like a little community hangout spot. If you're planning a visit, I'd recommend going on a cooler day or bringing a cold drink, especially in the summer. Since the seating is outdoors, it can get pretty warm. The staff and mechanics were very polite and respectful. Despite the heat, they worked efficiently and with great care. I really appreciated their dedication and the welcoming atmosphere.

Very friendly and knowledgeable staff. They took care of me very quickly. Very impressed. Thank you…read morevery much.

I'm going to 10 years all he busy over there, but he keeps his word when the car will be fixed or…read moreoil change will be done. He definitely keeps his word so he's a former US like myself and our word stilldefinitely for his business. I go there all the time.

I had to have some things done to my car . A few people told me about Frank's Auto .service. I…read morecalled very nice on phone. Took car. Dropped off. . They called to keep me informed of what they found and what was needed. I felt relieved that my car was being taken care of. When I picked up. Very nice also told me what needs to be done next. . I am relieved to finally find such a caring business.

Sharing my personal experience in hopes it's no one else's…read more Big daddy's- I had my car inspected previously.. even one that I knew wouldn't pass that we just bought and was going to get a "what I need to fix to inspect" list. A young man worked there. He was lovely & very helpful. Upon returning with the check list completed for the new vehicle my niece was greeted by a rude man who said the list wasn't completed. (We did the work and I knew it was done, I also have a family member who owns a shop- unfortunately they don't do inspections) That was her experience & I was surprised to hear she was treated this way but I won't speak on it much bc it wasn't my experience. Fast forward to my car needing inspected this year. I greeted a cheerful "Goodmorning I'm here for an inspection" and was returned with a dry "you all need to get out" (referring to my 3 young daughters).. no biggie. That was expected but that completely set the tone for my experience. I waited in the office with my daughters and watched as he helped the man behind me. I'm not one to "cry" (you'll understand the quotes shortly) about being treated differently as a woman. Anyways he failed me for a phone holder that I popped right off my dash and a broken stud on my tire. He stated several times he'll double check and make sure it's done correctly & I don't "just screw something on it". And even dismissed my "oh that shouldn't be hard to fix" with a lovely comment of "it won't be for this". I left and promptly went to the auto store and bought the whopping $8 worth of parts I needed to fix the issue. When I got home to fix the issue it wasn't broken I returned this morning to a long line and decided to walk in and see if there was a way to have my rejection sticker amended. (I'm not entitled just looking for a quick fix to an issue that could have been avoided) The lovely manager told me I could CRY to the police and he'd be happy to have them come down to the shop himself. I was pretty shocked as I walked in calmly and wasn't being rude & even stated that when I received such cold feedback. I clarified I was just trying to get a passing sticker as I paid yesterday for a rejection over (now technically) a phone holder I could have popped off and a lug nut I would have been happy to pay for. -which is a normal thing to be offered for a small issue as such. He told me to go somewhere else which was absolutely the plan anyways. And yes I lost my shit at the end when I walked out. He was an asshole and he deserved to hear it. Idk what my point of this post is besides venting. But this is absolutely NOT in sweet little Berryville fashion. No my opinion won't close a business. I don't expect it too. I'm not on here to argue. But I absolutely didn't deserve the treatment I received.

The folks at Big Daddy are extremely friendly and knowledgeable. We just moved to the area and we…read moreare relieved to have found a great shop to take our vehicles. The owners have been in the community for many years.

Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

I am disappointed with my recent experience at this service center, where I had been a loyal…read morecustomer for years. Recently, after a heat shield fell off my exhaust on a long drive, I brought the car in for repair. I had replaced the entire exhaust system just six months earlier, so I was surprised when they quoted nearly $1,000 for the heat shield, claiming it was not included in the prior work. After discussion, the manager agreed to cover it. However, this left me questioning the clarity of their previous service descriptions. While the car was in the shop, they recommended replacing the rear sway bar. The estimate instead referenced "rear suspension" at around $700, even though I had replaced the full suspension (front and rear) only two years ago. Again, they stated the prior work did not cover this component. These inconsistencies have seriously damaged my trust. When I returned to pick up the car, an employee handed me a broken key (the electronic component had detached). Staff then made rude comments, suggesting I find another service center and telling me they no longer wanted me as a customer. A manager joined the conversation and the interaction became confrontational. The main issues appear to be vague terminology, poor communication about what parts are included in repairs, and unprofessional handling of customer concerns. As someone who is not a car expert, I felt misled and no longer confident in the services I had paid for over time. This experience has cost them a long-time loyal customer. I will be taking my business elsewhere.