I have been visiting Hometown Auto since back when it was a Midas. I bring My vehicles here for…read moreroutine oil changes and repairs. Customer service is great and the work quality is excellent. Pricing is very reasonable and I have never had issues with completed work. The business owners clearly take pride in their work.

Honest dependable service at prices well below dealers. I've had maintenance and brakes doneread more

Had car 2 weeks..Didn't fix problem and 1600.00 dollars later..Don't return calls or answer…read morephone..Took vehicle somewhere else.Will never go back.

The best customer service. Personalized touch!…read moreThey take the time to talk the customer about your needs.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

I am disappointed with my recent experience at this service center, where I had been a loyal…read morecustomer for years. Recently, after a heat shield fell off my exhaust on a long drive, I brought the car in for repair. I had replaced the entire exhaust system just six months earlier, so I was surprised when they quoted nearly $1,000 for the heat shield, claiming it was not included in the prior work. After discussion, the manager agreed to cover it. However, this left me questioning the clarity of their previous service descriptions. While the car was in the shop, they recommended replacing the rear sway bar. The estimate instead referenced "rear suspension" at around $700, even though I had replaced the full suspension (front and rear) only two years ago. Again, they stated the prior work did not cover this component. These inconsistencies have seriously damaged my trust. When I returned to pick up the car, an employee handed me a broken key (the electronic component had detached). Staff then made rude comments, suggesting I find another service center and telling me they no longer wanted me as a customer. A manager joined the conversation and the interaction became confrontational. The main issues appear to be vague terminology, poor communication about what parts are included in repairs, and unprofessional handling of customer concerns. As someone who is not a car expert, I felt misled and no longer confident in the services I had paid for over time. This experience has cost them a long-time loyal customer. I will be taking my business elsewhere.

Bock's garage was very helpful, friendly and professional. We were on a road trip and had an issue…read morewith the car, luckily we found them and were attended immediately. Also helped us get the new part we needed and installed it for a very affordable price. Would highly recommend to anyone passing by!

Posted this on Google, but had to share here as well. Absolutely incredible experience! The…read morestaff were all so very friendly, and you could tell how much they truly care about the work they do! Fast, yet very reliable work, and very well priced. Helped my girlfriend and I out of a tough spot, and put our minds at rest. Highly recommend.

Sharing my personal experience in hopes it's no one else's…read more Big daddy's- I had my car inspected previously.. even one that I knew wouldn't pass that we just bought and was going to get a "what I need to fix to inspect" list. A young man worked there. He was lovely & very helpful. Upon returning with the check list completed for the new vehicle my niece was greeted by a rude man who said the list wasn't completed. (We did the work and I knew it was done, I also have a family member who owns a shop- unfortunately they don't do inspections) That was her experience & I was surprised to hear she was treated this way but I won't speak on it much bc it wasn't my experience. Fast forward to my car needing inspected this year. I greeted a cheerful "Goodmorning I'm here for an inspection" and was returned with a dry "you all need to get out" (referring to my 3 young daughters).. no biggie. That was expected but that completely set the tone for my experience. I waited in the office with my daughters and watched as he helped the man behind me. I'm not one to "cry" (you'll understand the quotes shortly) about being treated differently as a woman. Anyways he failed me for a phone holder that I popped right off my dash and a broken stud on my tire. He stated several times he'll double check and make sure it's done correctly & I don't "just screw something on it". And even dismissed my "oh that shouldn't be hard to fix" with a lovely comment of "it won't be for this". I left and promptly went to the auto store and bought the whopping $8 worth of parts I needed to fix the issue. When I got home to fix the issue it wasn't broken I returned this morning to a long line and decided to walk in and see if there was a way to have my rejection sticker amended. (I'm not entitled just looking for a quick fix to an issue that could have been avoided) The lovely manager told me I could CRY to the police and he'd be happy to have them come down to the shop himself. I was pretty shocked as I walked in calmly and wasn't being rude & even stated that when I received such cold feedback. I clarified I was just trying to get a passing sticker as I paid yesterday for a rejection over (now technically) a phone holder I could have popped off and a lug nut I would have been happy to pay for. -which is a normal thing to be offered for a small issue as such. He told me to go somewhere else which was absolutely the plan anyways. And yes I lost my shit at the end when I walked out. He was an asshole and he deserved to hear it. Idk what my point of this post is besides venting. But this is absolutely NOT in sweet little Berryville fashion. No my opinion won't close a business. I don't expect it too. I'm not on here to argue. But I absolutely didn't deserve the treatment I received.

The folks at Big Daddy are extremely friendly and knowledgeable. We just moved to the area and we…read moreare relieved to have found a great shop to take our vehicles. The owners have been in the community for many years.

10 out of 10. Great customer service and Darin was very professional and courteous…read more They are my go to wrecker service & repair.

Needed a tow Tuesday evening and Darin came answered the call. Could not have been more pleasant…read moreand informative about what he was doing. All things considered the it was money well spent.

These guys have done a terrific service for me and my wife. Their team is dedicated to safe fast…read morefriendly service. I will recommend and don't hesitate last minute piece of mind. Top notch baby cause my car is my baby and they have my trust. They have quality used tires don't be fooled by those ones sittin on curbside give them a shot. Yours truly Barber Dasher Cuts In Wheels.

I had a bad experience at another used tire place. The tires that they put on my car we're all…read moremiss matched and I do not have any group even though my car is all wheel drive. I decided to try out bingo and I'm so happy I do. I immediately received a very personal service, very genuine, The sales person had several different options for me. All within my budget. I was probably in an hour and 45 minutes and that's only because I spoke to the person there about all kinds of car things and received all kinds of great advice. The tires are great. Installation was very quickly. The price point is perfect. The personal service and overall customer service is very genuine, sincere, obviously the type of business that you want to go back to.

I recently visited Shen Valley Tire to have my tire patched. It was my first time there, and I…read moreinitially drove past the shop since the signage is a bit easy to miss if you're unfamiliar with the area. A quick heads-up to first-timers: keep an eye out, or check the photos online beforehand to get a better idea of what to look for. The shop has a charming, "old school" setup--customers wait outside, and there's a friendly, small-town vibe where people chat and pass the time together. It felt like a little community hangout spot. If you're planning a visit, I'd recommend going on a cooler day or bringing a cold drink, especially in the summer. Since the seating is outdoors, it can get pretty warm. The staff and mechanics were very polite and respectful. Despite the heat, they worked efficiently and with great care. I really appreciated their dedication and the welcoming atmosphere.

Very friendly and knowledgeable staff. They took care of me very quickly. Very impressed. Thank you…read morevery much.