This store is gross. As soon as you walk through the doors you're met with a horrendous stench of bad seafood, filth and their "Rochester's finest" clientele.
In the winter months and on rainy days, they use sawdust on the floors to sop up the wet, rather than use rugs like a normal store. Definitely a slipping hazard, that stuff is slippery! I'd rather take my chances on a wet floor.
I agree, the prices USED to be much lower than the local competitors, but since the whole fiasco last year with Artie, they've jacked their prices to make up for the loss they took when everyone was on strike.
Their meats are subpar at best, their produce is nearly rotting when they put it out on display, and the fact that the seafood department is combined with their deli is just wrong!
Really the only things I purchase here are canned and boxed items, pretty much anything that comes prepackaged is a safe bet.
Also, their cigarette prices are the best around.
At any given time, they have lines of people waiting to be checked out, they're pretty slow to open up more registers, if at all. You do NOT want to shop here on the 5th of the month either...and if you want the shelves to be replenished, wait at least 3 days after the 5th before you go here.
UPDATE: I stopped in here tonight (1/9/16) for a few things because it was closest to my destination and even though I didn't really want to, I did. I wish I hadn't.
There were 4 registers open, all with people being waited on, I was able to sneak into a line where the guy in front of me only had a few items, score! When it was my turn, I was greeted by Emelia, who sounded like a dying robot, "How are you?" Was all I got out of her the entire time I was in line, because she and her bag boy Jimmy were too busy chatting it up about what they were going to do when they got out of work (Jimmy was going home to watch The Office on Netflix for anyone that cares). As Jimmy flung my bag of bread items into my cart he wished me a "good night" without even looking in my direction. What ever happened to GOOD or at least DECENT customer service? Oh wait, I was at Market Basket, I guess that would be asking too much. read more