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    Mark S Dobkin, AuD

    5.0 (1 review)
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    Head and Neck Associates of Orange County - Photo of the bill

    Head and Neck Associates of Orange County

    2.6(15 reviews)
    0.6 mi

    This review is for the administration and phone system, not the doctors…read more Trying to reach Head and Neck Associates of Orange County by phone is incredibly frustrating. I had to call 3-5 times, and each time I sat in the queue anywhere from 30 to 95 minutes before giving up or finally getting through. It should not be this difficult to contact the office or reschedule an appointment. The doctors may be great, but the administrative side seriously needs improvement. Please fix the phone system--patients shouldn't have to waste hours just trying to reach someone.

    Really disappointed in this practice. Came in because my son was having breathing issues through…read morehis nose. The thought was that maybe his adenoids came back or there was an issue there because they were removed. Dr. Balaker came in, shined a light up his nose (same kind that you use for the ear) and said there was nothing wrong and it could potentially be an allergy issue. She was in the room for less than 10 minutes. Then we get a bill for a nasal endoscopy and an outpatient 45min procedure visit. An endoscopy usually involves some form of scoping which is not what happened here. There is some definite fraudulent billing here and the office is unethical. Called and nicely talked to Sandra in the office but they refused to make any adjustments. Go elsewhere and do not come here!

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    Head and Neck Associates of Orange County - HNAOC Costa Mesa location. Pacific Medical Plaza UCI Health building

    HNAOC Costa Mesa location. Pacific Medical Plaza UCI Health building

    Head and Neck Associates of Orange County
    Head and Neck Associates of Orange County - New Costa Mesa Office as of June 26th, 2023!

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    New Costa Mesa Office as of June 26th, 2023!

    Newport-Mesa Audiology Balance & Ear Institute

    Newport-Mesa Audiology Balance & Ear Institute

    3.5(66 reviews)
    1.0 mi

    Following is my history, and review of the team at Newport-Mesa Audiology Balance & Ear Institute…read morein treating imbalance, along with hearing loss. IN SHORT: On Imbalance Issues: A Solid Ninety Percent (90%) Improvement. On Hearing Loss: I can hear things now that I never new were there. IMBALANCE ISSUES: In June 2021 I had a head injury to the right side of the skull with damage to the mastoid air cell causing imbalance, along with loss of hearing to the right side. I could not walk in a straight line, nor climb stairs without caution, and climbing a ladder was just dangerous. Come late 2024 and I was referred to Newport Mesa Audiology Balance & Ear Institute by my general practitioner, Dr. Philip Kouros of AltaMed Health. Initial interviews with Dr. Howard Mango led to diagnostics and a treatment regimen for imbalance with Dr. Monica Muncy and Dr. Kaylee Kimura. This included tailored vestibular rehabilitation therapy (head / eye exercises), repositioning maneuvers (inner ear), along with lifestyle adjustments such as dietary intake. Later, I was treated by Dr. Damara Marshall for hearing loss, and fitted for custom hearing aids. As I went through the imbalance treatments, separately I began neurology diagnostics by Dr. Dallas de la Vara of UCI Health. Dr. de la Vara was also interested in the imbalance treatment, and outcomes I found. I kept him updated as the months of work pressed on. The first two months were ... hard work, arduous, as 'my brain' was ... retrained to cope with and compensate for the above injuries. The regimen incorporated both on-site and at-home treatments where you log online, and get to work. Somewhere around the third month or so my treatment evolved to incorporating an updated AR "augmented reality" headset, along with updated software program. This is where the brain retraining really took off and progressed. The months of two-dimensional work, was put into ... reality mode with the three-dimensional AR treatment, whereby my brain seemed to put it all together. Over the past year the results have been stellar. A solid, and steady ninety-percent (90%) improvement in my balance. Maybe even 95%, seriously. I walk straight, use stairs, and climb ladders ... with greater ease, and much safer. HEARING LOSS: After the June 2021 injury I was provided hearing aids, but they seemed ineffective and over time I stopped wearing them. At Newport-Mesa Audiology I had the opportunity to work with a skilled audiologist in Dr. Damara Marshall. With proper testing she was able to show me in concrete terms, how my particular loss of hearing could be remedied with proper hearing aids, properly adjusted to compensate. Additionally, Dr. Marshall was able to explain that with appropriate hearing aids, this would help stave off further hearing loss. In clear terms, use of proper hearing aids would help ... save what you have. What's nice is that Dr. Marshall can fine tune each hearing aid separately, and adjust as needed over time. Importantly, as I need to keep my hands free, Dr. Marshall was able to find hearing aids which would work my cellphone thus allowing for hands-free calling. SUMMARY: My lifestyle has improved tremendously since being 'blessed' with treatments for imbalance and hearing loss by the Skilled and Professional TEAM at Newport-Mesa Audiology Balance & Ear Institute. It is that simple. Bruce Senator

    I had a good experience. There were no problems with making appointments and the staff was helpful…read more There were charges that had to be paid as insurance didn't cover everything but that was disclosed up front. They have excellent equipment and the evaluation is quite comprehensive. The treatment sessions were very helpful. I had Dr. Muncy for the treatments and she listened to my concerns, was very knowledgable and helped me a lot.

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    Newport-Mesa Audiology Balance & Ear Institute
    Newport-Mesa Audiology Balance & Ear Institute
    Newport-Mesa Audiology Balance & Ear Institute

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    Isaac N Beshay, MD

    Isaac N Beshay, MD

    4.0(28 reviews)
    0.9 mi

    I can't say enough wonderful things about Dr. Isaac Beshay MD and his entire medical team. From the…read moremoment I walked into his office, I felt welcomed, cared for, and genuinely listened to. His staff is friendly, organized, and professional, making the entire visit smooth and stress-free from check-in to follow-up. Dr. Beshay has a rare combination of deep medical expertise, compassion, and humility. He takes the time to explain every detail in a way that makes sense, never rushing through the appointment. What really impressed me is how much he values preventive care and patient education -- he doesn't just treat symptoms; he works to find the root cause and helps you understand how to stay healthy long-term. During my visit, he reviewed my history carefully, answered every question patiently, and made sure I felt completely comfortable before moving forward with treatment. His bedside manner is exceptional -- calm, reassuring, and always respectful. You can tell he truly cares about his patients' well-being, not just their charts. The office itself is spotless, modern, and well-equipped with the latest technology. Scheduling appointments is easy, and wait times are minimal. The front-desk team follows up promptly with lab results, prescription refills, and any concerns I've had. It's clear Dr. Beshay has built a practice centered on integrity, compassion, and excellence in healthcare. In a world where quality medical care can sometimes feel rushed or impersonal, Dr. Isaac Beshay MD stands out as a doctor who truly goes above and beyond. I left my appointment feeling confident, supported, and grateful to have found a physician who genuinely listens and cares. If you're searching for a doctor who treats you like family, provides thorough and personalized care, and makes your health a true priority, Dr. Isaac Beshay MD is absolutely the one to see. I highly recommend him to anyone looking for a trusted, compassionate, and knowledgeable physician.

    Thank you for taking such good care of me. I truly appreciate your time and expertise. Thank you…read morefor your dedication and the excellent care you provide. It means a great deal. Your compassion and skill made a difficult time so much easier. Thank you for everything you've done. Thank you Dr. Isaac Beshay. Your help made all the difference.

    Mark S Dobkin, AuD - audiologist - Updated May 2026

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