Highly Recommend!…read more Gina is an amazing person and I have used her services multiple times. She is always so helpful, kind, and professional. The place is amazing and offers everything you could need. I brought my mom there for a hearing test, and Gina provided the best customer service and care. She has such a tender and loving heart, and she truly goes above and beyond to make sure you are satisfied. She is very caring, passionate about her work, and makes you feel comfortable the whole time. I recommend this place to anyone who needs a hearing check--Gina is wonderful with all ages!

Gina provided excellent patient care; Gina explained the results of the hearing test very clearly…read more highly recommend Gina and Ears to Hear.

Dr. Mark is wonderful. He loves what he's doing and he loves sharing that knowledge with his…read morepatients. He spent a lot of time with me to make sure I understood my impairment and that there are many options available to me. It's far from a one-size-fits-all science, and he wants you to be comfortable with your choices. I'm very excited with this process - and he is too.

From the owner: We specialize in diagnostic audiological evaluation and the fitting and repair of all brands of…read morehearing instruments. Impressions for In-The-Ear monitors. We are proud of our reputation - ask around. Find out why we are Orange County's best value in hearing healthcare.

By far the best hearing aid office I've ever taken anyone to. Jared is exceptionally…read moreknowledgeable and kind. I brought someone here without an appointment and 2 times Jared was extremely helpful and fixed the problem immediately. I knew about this office from taking another senior there for their Hearing Aids. I truly believe that Hear USA in Costa Mesa is best office I've ever been to. Thank you so much Jared!

I visited the store on 10/23/25 around 430pm. I was late for my appointment but the girl gave me no…read moregrief. She was very knowledgeable and professional

We have been patients from Dr Shoet for many many years, and we only have friendly, excellent,…read morewonderful and the best professional with Dr. SHohet as our ear Doctor and Counselor. Bravo for Him and all his team. Gudelio, Fanny Friedstadt and family.

I am a new patient of Dr Shohet. I recently went to see him to have my hearing evaluated. His…read morestaff was professional, and he took the time to ask questions and listen to my concerns. The most impressive thing about him was that after I had an MRI and he received the results he called me immediately to let me know that everything was fine so that I didn't have to worry for the next 10 days before my next appointment with him. I don't know another physician that has ever done that before. I just want to sincerely thank him for taking the time to do that. I would highly recommend his office! Thank you Dr shohet!!

I brought grandfather in to see Dr. Chironis for his hearing loss. While we were there he…read morementioned he wanted him to have his hearing tested. I thought for sure I would have to make another appointment to bring him back, but was shocked to find out that they were able to see him right then! The front office staff were so sweet, accommodating and thoughtful and Wendy was so patient with us. Never having any experience with hearing aids or how to go about buying them, she was able to explain everything and even check his benefits for us. She was very informative in helping us make the right decision on which hearing aids would fit his lifestyle. I would highly recommend this office for anyone who is looking to buy hearing aids or needs and ENT.

Five star service!!!…read more I took my 82 year old mother to Newport Hearing Aid Associates for new hearing aids and we are 100% satisfied and pleased with our choice. Wendy, the audiologist, was incredible! She took the time and had the patience needed to guide my mother through several devices and adjustments until my mother (and I) were completely satisfied with our product. There are so many different models and choices to make it can be overwhelming for any one let alone an elderly hard of hearing person. Wendy made sure my mother received exactly what she needed and that her devices were a perfect fit and that my mother understood how to operate them. My mother was allowed to try out the hearing aids (for two weeks at a time) before selecting and purchasing. Wendy was calm, patient and competent. We definitely recommend Newport Hearing Aid Associates!

Following is my history, and review of the team at Newport-Mesa Audiology Balance & Ear Institute…read morein treating imbalance, along with hearing loss. IN SHORT: On Imbalance Issues: A Solid Ninety Percent (90%) Improvement. On Hearing Loss: I can hear things now that I never new were there. IMBALANCE ISSUES: In June 2021 I had a head injury to the right side of the skull with damage to the mastoid air cell causing imbalance, along with loss of hearing to the right side. I could not walk in a straight line, nor climb stairs without caution, and climbing a ladder was just dangerous. Come late 2024 and I was referred to Newport Mesa Audiology Balance & Ear Institute by my general practitioner, Dr. Philip Kouros of AltaMed Health. Initial interviews with Dr. Howard Mango led to diagnostics and a treatment regimen for imbalance with Dr. Monica Muncy and Dr. Kaylee Kimura. This included tailored vestibular rehabilitation therapy (head / eye exercises), repositioning maneuvers (inner ear), along with lifestyle adjustments such as dietary intake. Later, I was treated by Dr. Damara Marshall for hearing loss, and fitted for custom hearing aids. As I went through the imbalance treatments, separately I began neurology diagnostics by Dr. Dallas de la Vara of UCI Health. Dr. de la Vara was also interested in the imbalance treatment, and outcomes I found. I kept him updated as the months of work pressed on. The first two months were ... hard work, arduous, as 'my brain' was ... retrained to cope with and compensate for the above injuries. The regimen incorporated both on-site and at-home treatments where you log online, and get to work. Somewhere around the third month or so my treatment evolved to incorporating an updated AR "augmented reality" headset, along with updated software program. This is where the brain retraining really took off and progressed. The months of two-dimensional work, was put into ... reality mode with the three-dimensional AR treatment, whereby my brain seemed to put it all together. Over the past year the results have been stellar. A solid, and steady ninety-percent (90%) improvement in my balance. Maybe even 95%, seriously. I walk straight, use stairs, and climb ladders ... with greater ease, and much safer. HEARING LOSS: After the June 2021 injury I was provided hearing aids, but they seemed ineffective and over time I stopped wearing them. At Newport-Mesa Audiology I had the opportunity to work with a skilled audiologist in Dr. Damara Marshall. With proper testing she was able to show me in concrete terms, how my particular loss of hearing could be remedied with proper hearing aids, properly adjusted to compensate. Additionally, Dr. Marshall was able to explain that with appropriate hearing aids, this would help stave off further hearing loss. In clear terms, use of proper hearing aids would help ... save what you have. What's nice is that Dr. Marshall can fine tune each hearing aid separately, and adjust as needed over time. Importantly, as I need to keep my hands free, Dr. Marshall was able to find hearing aids which would work my cellphone thus allowing for hands-free calling. SUMMARY: My lifestyle has improved tremendously since being 'blessed' with treatments for imbalance and hearing loss by the Skilled and Professional TEAM at Newport-Mesa Audiology Balance & Ear Institute. It is that simple. Bruce Senator

I had a good experience. There were no problems with making appointments and the staff was helpful…read more There were charges that had to be paid as insurance didn't cover everything but that was disclosed up front. They have excellent equipment and the evaluation is quite comprehensive. The treatment sessions were very helpful. I had Dr. Muncy for the treatments and she listened to my concerns, was very knowledgable and helped me a lot.

Dr. Buen is a thorough and relatable doctor. He took time in the visit to listen to me. Dr. Buen…read morethoroughly and completely explained all my treatment options, and patiently answered all follow up questions. He empowered me to decide the course of action I wanted to take and did not give his recommendation until I had come to a decision. I am incredibly grateful for his assistance and will be recommending him to anyone I know who may need his services.

The check in and reception was efficient and the wait was minimal. Once the vitals were taken, the…read moredoctor showed up rather quick. After the initial interview with Doctor Buen, he went ahead with the exam and answered all my questions and informed me of the next steps. He was very professional and had great bedside manners and showed a great deal of care. I would recommend him for any ENT issues you may have

This review is for the administration and phone system, not the doctors…read more Trying to reach Head and Neck Associates of Orange County by phone is incredibly frustrating. I had to call 3-5 times, and each time I sat in the queue anywhere from 30 to 95 minutes before giving up or finally getting through. It should not be this difficult to contact the office or reschedule an appointment. The doctors may be great, but the administrative side seriously needs improvement. Please fix the phone system--patients shouldn't have to waste hours just trying to reach someone.

Really disappointed in this practice. Came in because my son was having breathing issues through…read morehis nose. The thought was that maybe his adenoids came back or there was an issue there because they were removed. Dr. Balaker came in, shined a light up his nose (same kind that you use for the ear) and said there was nothing wrong and it could potentially be an allergy issue. She was in the room for less than 10 minutes. Then we get a bill for a nasal endoscopy and an outpatient 45min procedure visit. An endoscopy usually involves some form of scoping which is not what happened here. There is some definite fraudulent billing here and the office is unethical. Called and nicely talked to Sandra in the office but they refused to make any adjustments. Go elsewhere and do not come here!

Quality of care and office experience. Top shelf. In an emergency, Dr. Donna will interrupt her…read morescheduled appointments to see me.

I went to Coast Hearing and Balance Center for a hearing test to determine my need for hearing…read moreaids. Sarah Nunns administered the test and it was evident that my hearing would be significantly helped with aids. Dr Donna Cody discussed several options and I decided to try a pair of Oticon hearing aids. She had a trial pair available and I was fitted, tutored on the mobile app, and sent off to try them for a while. Over the next few weeks I returned for consultation with Dr Cody and minor adjustments to the aids. Dr Cody wanted to make sure I was completely satisfied and that the hearing aids were tuned to my specific needs. I was very satisfied and ordered a pair of Oticon Real aids. Dr Cody and her staff are exceptional. The atmosphere in the office is friendly, helpful, and caring. I never felt rushed and it was evident that patient care was a top priority. I highly recommend Coast Hearing and Balance Center for anyone experiencing hearing loss.

They are neglectful and ignorant and quite frankly extremely rude. I had to wait a month for my…read moreappointment and I never got seen. It was never disclosed that they are deep into a Hoag hospital that is under severe construction. It is extremely unclear where to park and where to go. After calling ahead to disclose I was five minutes late I called to confirm my appointment upon arrival and I was told I'd have to reschedule as the doctors day is full. If being five minutes late relinquishes my appointment for a tight schedule I can't imagine I'd be given good care in the first place. So I waited a month for no care whatsoever.

Dr. Carly Schrage wasn't very friendly. She was very short with me and I felt like I couldn't ask…read moremany questions. I felt like she kept trying to leave the room. Wouldn't recommend.